Lantern Lodge

Hotels
8.7 (2616 reviews)
700 Biltmore Avenue , Asheville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Spacious rooms
Cons:
Noise from adjoining rooms
Kitchen cleanliness issues
Limited kitchen supplies

Categories

Cleanliness
7.66
Multiple reviews highlighted issues with cleanliness in the kitchen, leading to a lower score.
Service
9.13
Staff were described as helpful and friendly, with only minor issues raised.
Location
9.67
Numerous reviews praised the great location near attractions.
Room Quality
8.62
General satisfaction with room quality, though soundproofing issues were noted.
Amenities
8.15
Amenities generally met needs, with some complaints about kitchen supplies.
Value for Money
8.61
Considered a good value, though some felt it could be improved.
Food and Beverage
8.66
Not specifically mentioned, but overall quality reflects standard expectations.
Overall Experience
9.13
Overall positive experiences were reported with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:38

Property Description

Luxurious All-Suite Aparthotel in Biltmore Village

Self-Catering Suites with Top Amenities
Indulge in a stay at The Residences at Biltmore Asheville, where each suite boasts a fully equipped kitchen, modern appliances, and comfortable living spaces. Relax in front of the flat-screen TV or enjoy the convenience of an en suite bathroom. Upgrade to a suite with a private balcony for a touch of luxury.

Relaxation and Convenience at Your Fingertips
Unwind by the outdoor pool or soak in the hot tub after a day of exploring Asheville. Stay connected with complimentary WiFi throughout the property. Keep up with your fitness routine at the well-equipped gym, offering various exercise machines and weights. Let our attentive concierge assist you in arranging special services to enhance your stay.

Explore Asheville's Best Attractions
Conveniently located near the Biltmore Estate and the River Arts District, our aparthotel provides easy access to top attractions and outdoor adventures. Don't miss the chance to discover the beauty of the Blue Ridge Parkway and enjoy a tour of the Sierra Nevada Brewery.

Experience luxury and comfort at The Residences at Biltmore Asheville. Book your stay now for an unforgettable getaway.

Important information:

Please note the 4% processing fee is subject to tax and is excluded from the room rate.

Please note that this property does not accept cash payments.

Contact the property for details.

Please note a per stay pet fee applies. Please contact the property for details. Please note pets over 40lbs (18.1kg) are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.7
Based on 2616 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.67
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
J
Jennifer solo_traveller us
8
Would stay again but definitely ask first about the elevator.
Pros:

The room was lovely. The staff was very friendly.

Cons:

The elevator was out of service. I had to haul the luggage up two flights of stairs.

2026-07-25 via Nuitee
K
Kathleen solo_traveller us
3
Pros:

The staff was efficient

Cons:

Location ,cleanliness,resteraunt was not open,pool closed too early.

2026-07-25 via Nuitee
R
Ronald family_with_children us
8
Good clean hotel with easy access to downtown Asheville and Interstate Highways.
Pros:

Good location that had two bathrooms with very comfortable living room furniture. The pool was clean, and was warmed to a good temperature. Water pressure in the main bedroom shower was good.

Cons:

Dishwasher was non-functional. Hot tub at the pool area was marked off with "police tape". Fireplace in the living room is shut off during the "Summer" months which was not "disclosed" until an inquiry was made.

2026-07-24 via Nuitee
K
Kelly family_with_children us
10
Pros:

Great location. Very clean, nice, comfortable sweet.

Cons:

Nothing

2026-07-24 via Nuitee
A
Amie family_with_children us
6
Good value, but wouldn't stay there again.
Pros:

There was no breakfast. We had to go get food and found the way we traveled through a neighborhood very sketchy. Tons of homeless people and no streetlights

Cons:

The condo was in need of some deep cleaning. Actually found a USED CONDOM under the bed!!!! I was livid and disgusted.

2026-07-24 via Nuitee
T
Tricia solo_traveller us
10
Loving Asheville
Pros:

We loved it here! Wish we were able to stay longer! The room was super clean & comfortable, and in a great location close to everything. We loved almost everything about this place.

Cons:

If i had to pick something I guess it would be that the elevator was not working. So we had to carry all our bags up 4 sets of stairs.

2026-07-22 via Nuitee
L
Lisa family_with_children us
10
Pros:

Location was great between downtown and the Biltmore Village

2026-07-22 via Nuitee
R
Ray couple us
6
We enjoyed our visit with family but feel like the property needs some attention.
Pros:

We were not told the elevator was not working and we were on the fourth floor.
The stairs area was not clean.
A ceiling light in the kitchen was flickering strongly.
Numerous towel racks were loose or even unusable.

Cons:

See above

2026-07-22 via Nuitee
J
Jennifer extended_group us
7
Pros:

All was good. With the water main leak it was a bit tricky to navigate 2 rooms because they were close in theory but far because of the damage

2026-07-22 via Nuitee
F
Frederick solo_traveller us
8
Pros:

Location

Cons:

Deferred maintenance is obvious.

2026-07-21 via Nuitee
L
Lynn solo_traveller nl
8
Pros:

It was a very nice apartment and the staff were all very friendly and helpful.

Cons:

The restaurant was closed. And since it was highly rated I had been looking forward to eating there. There was also no ice in the freezer. We had to go to the front desk for ice.

2026-07-21 via Nuitee
M
MARQUITES solo_traveller us
10
Lantern lodge stat
Pros:

The room was since and clean it love the big shower

Cons:

I didn't like the elevators not working and we had to walk all the way to 4 set of stairs with luggage

2026-07-20 via Nuitee
P
Patricia family_with_children us
9
Wonderful stop on our way home!
Pros:

We were on the basement level, so we could hear a lot of footsteps and water running. Otherwise, everything was better than we could have expected.

Cons:

Could have been quieter.

2026-07-20 via Nuitee
S
Susannah family_with_children us
10
Friendly, efficient staff, luxury condo-like rooms, excellent bathrooms and bedrooms.
Pros:

The rooms were incredibly nice, and the bathrooms exceeded expectations! I took a long hot bath in the huge master bathtub, which was incredible. The kitchen was small and perfect, and the common area had plenty of room for the 3 of us. Everything was clean, the beds were good, I wish we'd booked more than one night.

Cons:

The wifi was pretty crappy on the Sunday we were there, but perked up again for the Monday - not sure why. That was the only problem we saw.

2026-07-19 via Nuitee
B
BG1983 solo_traveller us
6
Beautiful property with terrible flaw.
Pros:

The room was beautiful and clean, and the bed was super comfortable. Staff was super sweet at check-in. The bathroom was huge, and the kitchen space was well supplied. I loved the fireplace.

Cons:

The elevator was out, so the only choice to get to our room was stairs regardless of parking above or below the room. The hot tub was being worked on and empty and front desk staff didn't seem to even know this as I was told where it was and the time it and the pool closed but then after waking quite a distance and up multiple flights of stairs it was empty and roped off. But neither of these 2 issues were as a big an issue as the fact that you could hear every movement in the room above us all night and they seemed to have small children that were running around all night long. It was miserable, and we got no sleep. There are no phones to call the front desk, so the only way to contact them is to get up and drive down to the office in the middle of the night.

2026-07-18 via Nuitee
S
Sessoms extended_group us
10
A wonderful place to stay with family or friends. Also, a great value compared to other places.
Pros:

We have stayed here once before and there's no other place for us in Asheville! The rooms are so spacious and nice, it's just a beautiful location and the staff is super friendly and helpful.

2026-07-17 via Nuitee
P
Prior couple us
10
2026-07-17 via Nuitee
J
Jean couple us
7
Older room that could use some updating but close to the Biltmore.
Pros:

The room was large, nice bathroom and ample kitchen space. Close to the Biltmore which was the purpose of our trip.

Cons:

The bed and pillows were so hard that we did not get a good night's sleep. Also the room could accommodate a King bed. The restaurant was closed which was advertised as one of the main amenities and also the hot tub. It had rained the night before and the breezeways were full of water stepping out of the elevator. An effort to sweep that away could have been made for safety reasons.

2026-07-16 via Nuitee
C
Christian extended_group at
10
Gerne wieder
Pros:

Sehr große Zimmer; Waschmaschine und Trockner im Apartment

2026-07-16 via Nuitee
D
Dawn extended_group us
5
Overall it was a good experience and once I brought to front desk attention it was cleaned I was just disappointed no hi
Pros:

We loved the location. And the staff!

Cons:

When we arrived our room was dirty .. spider webs in corners
The toilet was broke and the back bathroom was very dirty moldy toliet
After all this was address and a staff member did come in and clean and disinfected the whole room!!
But I never heard from a manger and was told one would make sure to talk to me!

2026-07-15 via Nuitee