Hilton Garden Inn Jacksonville Orange Park

Hotels
Hilton Garden Inn
9.1 (305 reviews)
145 Park Avenue , Orange Park , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Additional charges for breakfast
Lack of complimentary coffee

Categories

Cleanliness
9.05
Multiple reviews highlighted the cleanliness of the rooms.
Service
9.99
Consistently positive feedback about staff being friendly and helpful.
Location
9.56
Conveniently located near the naval base and dining options.
Room Quality
9.01
Reviews indicated rooms were comfortable and clean.
Amenities
8.04
Some amenities like complimentary coffee were lacking.
Value for Money
9
Overall good value for the price, but some aspects are charged extra.
Food and Beverage
8.55
Breakfast was additional cost and viewed as a downside.
Overall Experience
9.62
Overall stay was very enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Jacksonville Orange Park. Relax in spacious rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a cozy work desk.

Delicious Dining Options
Savor delectable meals at the on-site Great American Grill, serving breakfast, lunch, and dinner daily. For a quick bite or late-night cravings, visit the 24-hour Pavilion Pantry. Room service is also available for a more private dining experience.

Prime Location
Conveniently situated just 8 minutes from Jacksonville Naval Complex, our hotel offers easy access to nearby attractions like Orange Park Mall and Timuquana Country Club. With Jacksonville International Airport a short drive away, your journey begins seamlessly at Hilton Garden Inn Jacksonville Orange Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

9.1
Based on 305 reviews
Cleanliness: 9.05
Service: 9.99
Location: 9.56
Room Quality: 9.01
Amenities: 8.04
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.62
C
crews solo_traveller us
2
Hilton garden inn bad news
Pros:

Location

Cons:

Roaches in my room. Not a Roach many Roaches told the front desk asked for another room. Was told mr.crews this is Florida there is going to be Roaches Was sent an email asking if they could spray bug killer in my room before I answered they sprayed my room so now we get breath bug spray fumes and put up with Roaches also no exhaust fan in the bathroom ,icebox didn't work. This is totally unacceptable. I WILL NOT BE STAYING AT ANOTHER HILTON GARDEN INN. THE WORSE EXPERIENCE I'VE EVER HAD COULD NOT SLEEP BECAUSE OF BUGS MY WIFE HAS BREATHING PROPLEMS AND HAD TO BREATH FUMES FROM INSECTSIDE. MAYBE I SHOULD CALL MY ATTORNEY NOT SURE.

2026-08-25 via Nuitee
Z
Ziasia couple us
10
Clean, simple, and welcoming.
Pros:

Staff was friendly and very helpful.

Cons:

Absolutely nothing. Everything was perfect!

2026-08-10 via Nuitee
Z
Ziasia couple us
10
Perfection!
Pros:

Everything!

Cons:

Nothing.

2026-08-10 via Nuitee
B
Barbara couple us
10
Great!!!
Pros:

Good breakfast very nice staff

Cons:

Everything was ok

2026-08-03 via Nuitee
S
Steven family_with_children us
10
2026-07-22 via Nuitee
B
Brown solo_traveller us
10
2026-07-12 via Nuitee
D
DR IVONNE solo_traveller us
10
2026-07-02 via Nuitee
D
Donna couple us
7
Overall, our stay was pleasant.
Pros:

We did not have the breakfast as it was not included in my booking. We did enjoy the complimentary coffee and fruit, thank you! The bed was very comfortable.
The staff were all very pleasant and accommodating.

Cons:

The coffee maker in our room did not work, so we had to go downstairs for our morning coffee and bring it back to our room. I also did not appreciate the tag on the two bottles of water saying "complimentary", but then in the small print it is only for Silver-rated members, not the every day guest. We did have an unidentified bug crawling on the ceiling that we had to eliminate, but other than that, the room was very clean.

2026-06-29 via Nuitee
D
DR IVONNE solo_traveller us
10
2026-06-29 via Nuitee
D
Donald solo_traveller us
10
Awesome
Pros:

Clean and quiet

Cons:

Nothing, everything was great

2026-06-29 via Nuitee
H
Heather couple us
8
Overall the friendly staff made the stay enjoyable.
Pros:

Very clean and staff was friendly.

Cons:

Hallways smelled like wet dog and fans were blowing. It was hot in the hallway. Air conditioning unit in the room was very loud.

2026-06-22 via Nuitee
J
Jenn Lynn solo_traveller us
10
2026-06-21 via Nuitee
W
White solo_traveller us
10
2026-06-15 via Nuitee
J
Jenn Lynn solo_traveller us
10
2026-06-12 via Nuitee
T
Thomas couple us
9
2026-05-28 via Nuitee
M
Mahab couple us
1
2026-05-24 via Nuitee
C
Cortlandt solo_traveller us
10
Pros:

Courteous staff and cleanliness of the room!

2026-05-23 via Nuitee
M
Manners solo_traveller us
8
Pros:

We stay here alot. Love how clean the hotel always is. Staff is always friendly.

Cons:

Trash can in pool area was overflowing for couple of days. Pool wasnt cleaned out, lots of bugs in it. Our black out binds wouldn't open. The comtrol on the wall wasnt working. Had hard time communicating with housekeeping. Speak no English!

2026-05-21 via Nuitee
R
Rebecca J couple us
8
Pros:

Everything was clean staff was accommodating

Cons:

The idea we had to pay $14.99 each for breakfast was outrageous!! Especially for a little more than what you would call a continental breakfast!!!

2026-05-19 via Nuitee
E
Elizabeth solo_traveller us
8
Pros:

Spacious bedroom with microwave and mini fridge.

Cons:

The aircon is noisy.

2026-05-17 via Nuitee