Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (7754 reviews)
50 Exeter Street , Plymouth , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Location

Guest Reviews

8.4
Based on 7754 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
F
Fergie • couple • gb
10
Lovely staff and clean comfy rooms
Pros:

Friendly clean and food amazing

Cons:

Nothing

2026-11-07 • via Nuitee
L
Laura • extended_group • gb
6
2026-11-07 • via Nuitee
K
Karen • extended_group • gb
5
2026-11-07 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

It was clean and good value

2026-11-07 • via Nuitee
S
Sarah • couple • gb
7
Fine
Pros:

Big room and comfy

Cons:

Chair at desk too low couldn’t see in the mirror. No full length mirror in room, staff banging on the door waking us at 9.30 for room service when check out is 11

2026-11-07 • via Nuitee
S
Steve • couple • gb
10
2026-11-07 • via Nuitee
L
Laura • couple • gb
6
Average and overpriced
Pros:

Location was convenient

Cons:

Room was dated & smelt like a damp dog

Bar staff unfriendly & closed early. Reception staff however were lovely!

2026-11-07 • via Nuitee
D
Dean • family_with_children • gb
9
2026-11-07 • via Nuitee
J
James • extended_group • gb
8
Pros:

Location

2026-11-06 • via Nuitee
D
Donna • family_with_children • gb
10
Pros:

Lovely room comfortable bed good location

Cons:

N/A

2026-11-06 • via Nuitee
P
Paul • family_with_children • gb
9
Pros:

Comfortable and quiet.

Cons:

Couldn't get the TV to work but no Biggie.

2026-11-06 • via Nuitee
M
Martin • family_with_children • gb
8
Pros:

The breakfast staff made the morning very polite and fun.

Cons:

The way from the car park could be better if you could get into the hotel from inside. Not up the smelly dirty steps and outside.

2026-11-05 • via Nuitee
L
Linda • couple • gb
9
Pros:

Excellent location, lovely room and friendly staff.

2026-11-05 • via Nuitee
J
Jackman • family_with_children • gb
10
Night in Plymouth
Pros:

Great location and good clean hotel also staff were excellent

Cons:

Nothing to dislike

2026-11-05 • via Nuitee
C
Chris • family_with_children • gb
7
2026-11-05 • via Nuitee
C
Craig • family_with_children • gb
8
2026-11-05 • via Nuitee
J
John • couple • gb
7
Value for money stay but must work harder on customer care.
Pros:

Perfect location with nearby parking. The breakfast service was notably efficient with a great selection of food and a friendly welcome and cheery bidding for a good day.

Cons:

Check-in staff were a little matter of fact and not customer friendly. On return to the hotel after our evening concert we were advised that the bar was closed ‘even for guests’ !

2026-11-05 • via Nuitee
J
João Ribeiro • family_with_children • pt
7
Pros:

Location

Cons:

No hand held shower

2026-11-05 • via Nuitee
L
lisa • family_with_children • gb
10
Pros:

As always everything

Cons:

Nothing

2026-11-04 • via Nuitee
O
Obi • family_with_children • gb
8
2026-11-04 • via Nuitee