Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (7329 reviews)
50 Exeter Street , Plymouth , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 7329 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
J
Jim • couple • gb
7
Hotel in good location. Stayed before and really knew what to expect.
Pros:

Quite a strong drain smell in room 528 which did disappear after a day or two. Carpet outside toilet door was really wet and reported this to reception. Dinner on first night was average (Katsu curry) but edible. Staff helpful and pleasant.

Cons:

Food area could be better, food a bit bland and could have been hotter. Napkins not provided with meal.

2026-05-30 • via Nuitee
D
Dimirel • family_with_children • gb
8
I will definitely come back to this hotel
Pros:

Good location, good breakfast,the staff are friendly

2026-05-30 • via Nuitee
H
Harris • solo_traveller • gb
7
Pros:

Comfortable beds and like having a bath rather than just a shower.

Cons:

The interconnecting door let next door's light in underneath in the gap at the bottom and we could hear the couple next door arguing, nearly word for word!

2026-05-30 • via Nuitee
R
Roxanne • family_with_children • gb
10
2026-05-30 • via Nuitee
G
Georgina • solo_traveller • gb
9
Pros:

Friendly good location dj good value for money

2026-05-30 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

I enjoyed thoroughly stay in this hotel.

2026-05-29 • via Nuitee
J
Johnson • extended_group • gb
9
Very pleasent and exactly what I needed for a short stay.
Pros:

The room was clean comfortable and had everything you needed. The breakfast was good with plenty of options. The staff were very helpful, professional and friendly. Great value for the money.

Cons:

Nothing

2026-05-29 • via Nuitee
E
elvira • family_with_children • gb
10
It was great looking forward for my next trip.
Pros:

The location was perfect .

Cons:

I liked everything about it.

2026-05-29 • via Nuitee
M
Maite_E_U • solo_traveller • es
6
2026-05-29 • via Nuitee
W
Walbridge • couple • gb
9
2026-05-28 • via Nuitee
L
Louise • solo_traveller • gb
9
Pros:

Excellent room and location. Staff very friendly and helpful. Fixed a minor issue in the room quickly.

Cons:

Shame breakfast not included in room rate considering how much it cost.

2026-05-28 • via Nuitee
A
Abbott • family_with_children • gb
10
Excellent
Pros:

Breakfast was excellent good selection staff friendly rooms are very clean

Cons:

Everything beds are so comfy good nights sleep

2026-05-28 • via Nuitee
P
paulius • solo_traveller • gb
2
2026-05-28 • via Nuitee
N
Nina • couple • gb
8
good value
2026-05-27 • via Nuitee
J
James • extended_group • gb
8
The hotel and the team are always good.
Pros:

The location

Cons:

The rear exit was dirty and covered with litter .We have stayed here on several occasions and it has always been like this it seems that it never gets cleaned up ?

2026-05-27 • via Nuitee
D
Denise • couple • gb
9
2026-05-27 • via Nuitee
S
Samuel • couple • gb
9
2026-05-26 • via Nuitee
S
Stephanie • solo_traveller • gb
9
2026-05-26 • via Nuitee
B
Bukurije • family_with_children • gb
1
Not worth of money, bathroom accessories were broken, carpet was very dirty
Pros:

Nothing

Cons:

Facilities, cleanliness, bathroom accessories

2026-05-26 • via Nuitee
G
Glen • solo_traveller • gb
8
2026-05-26 • via Nuitee