Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (7583 reviews)
50 Exeter Street , Plymouth , gb
+44 1752 631000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 7583 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
S
Smith • solo_traveller • gb
7
Great, shame about the noise from motorbikes racing on the main road allnight
Pros:

Hotel is great. Stayed there before. However this time I had a room facing the main road and the continual noise from racing motorbikes meant I got little sleep.
My daughter lives in Plymouth and she tells me there is a real issue with this at the moment and police are trying to target these bike riders

Cons:

See above.

2026-07-25 • via Nuitee
C
Claudia • solo_traveller • it
8
2026-07-25 • via Nuitee
R
Rob • couple • gb
10
Fantastic choice for breakfast
Pros:

Location

Cons:

Nothing at all

2026-07-25 • via Nuitee
M
Magdalena • couple • gb
10
Pros:

The room was clean, we had air-conditioning and the hotel had parking as well ,which it really helped.

2026-07-25 • via Nuitee
M
Mark • couple • gb
2
Ok for a central Plymouth room but would never stay again
Pros:

We just got off ferry and needed a room, so this was central.

Cons:

Very dated rooms, window overlooked the yard with bins.

2026-07-25 • via Nuitee
R
Robert • family_with_children • gb
10
Great location, friendly staff, great breakfast, a clean and comfortable room.
Pros:

The staff were super friendly and helpful nothing was too much trouble. The room was clean and comfortable and breakfast had a great choice. The location meant a few minutes walk and were exploring the city’s famous sites.

2026-07-25 • via Nuitee
L
Laurent Reymond • family_with_children • ch
8
2026-07-25 • via Nuitee
R
Rudi • solo_traveller • ch
9
easy going, central location
Pros:

central location

2026-07-24 • via Nuitee
Z
zlatko • solo_traveller • gb
10
Pros:

Good

2026-07-23 • via Nuitee
J
Jeremy • solo_traveller • gb
10
2026-07-23 • via Nuitee
A
Ant • solo_traveller • za
8
Pros:

Great clean well put together rooms and good reception bar area

2026-07-22 • via Nuitee
N
Nicholl • couple • ie
9
Pros:

Perfect location, parkingg close by, room had AirCon and was clean and comfortable.

2026-07-22 • via Nuitee
R
Richard • couple • gb
7
2026-07-22 • via Nuitee
M
Maria • solo_traveller • pt
5
Cumpriu com a necessidade para quem quer estar no centro da cidade
Pros:

A localização é muito central. O pequeno-almoço é bom, cumpre, mas não surpreende.
O Staff no pequeno-almoço e no bar do hotel foi muito simpático e diligente.

Cons:

O staff na receção não revelou ser muito afável. Parece que fazem um favor ao nos atender.

2026-07-22 • via Nuitee
D
Dhuha • solo_traveller • gb
5
Pros:

Staff are friendly

Cons:

The toilet wasn’t enough clean with some unpleasant smells

2026-07-22 • via Nuitee
J
Jurgita • solo_traveller • gb
8
2026-07-21 • via Nuitee
A
Andreas • family_with_children • ch
9
2026-07-21 • via Nuitee
B
Barry • extended_group • gb
8
Happy to use again in the future
Pros:

Used it a number of times - suits our needs. Good for access to city and Barbican.

Cons:

Air Conditioning not great and stopped working midway through our stay

2026-07-21 • via Nuitee
G
Giuseppe • solo_traveller • sg
9
2026-07-21 • via Nuitee
D
Derek • solo_traveller • gb
10
Pros:

All good. I've stayed here many times and it's always good.

Cons:

Nothing

2026-07-21 • via Nuitee