Lancaster House Hotel

Hotels
Classic British Hotels
9 (2156 reviews)
Green Lane , Lancaster , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Comfortable rooms
Wonderful amenities
Cons:
Inconsistent service at peak times

Categories

Cleanliness
9.21
Rooms clean and spacious, consistent positive mentions.
Service
9.18
Polite and courteous staff, friendly and helpful service.
Location
9.22
Great for visitors to the university and convenient stopover.
Room Quality
9.17
Rooms are described as gorgeous and beautifully clean.
Amenities
9.2
Excellent spa facilities and outside jacuzzi.
Value for Money
8.16
Good value, yet adjustments needed for the initial review of high expectations.
Food and Beverage
8.71
Generally excellent food with some negative mention regarding breakfast inconsistency.
Overall Experience
9.18
Overall positive experience noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:11

Property Description

Luxurious Accommodation and Dining
Experience a stay of luxury at Lancaster House Hotel, offering exquisite dining options at Foodworks Restaurant and a cozy ambiance at Sandeman's Bar.

State-of-the-Art Health Club
Indulge in relaxation at the Sandpiper Health Club featuring a 50-foot swimming pool, steam room, sauna, jacuzzi, and an outdoor hot tub for ultimate rejuvenation.

Ideal Location for Exploring
Conveniently located near Lancaster's historic center and the university, our hotel provides easy access to explore Lancashire's coastline, Trough of Bowland, and the nearby Lake District and Yorkshire Dales National Parks.

Book your stay at Lancaster House Hotel for an unforgettable blend of luxury, relaxation, and exploration.

Important information:

Extra beds are only allowed in the Classic or Luxury rooms, subject to availability and by prior arrangement.

Parking is available for a fee of GBP 12 per night.

Please note that guests can only book a maximum of 5 rooms per booking. When booking 5 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

9
Based on 2156 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.18
S
Stephen solo_traveller gb
8
Reasonable prices and excellent location for the university
Pros:

Lovely food in the bar. Friendly staff and very dog friendly

2026-08-08 via Nuitee
D
Doherty solo_traveller gb
10
Pros:

Liked everything about the hotel , fab staff , great food lovely spa facilities .

Cons:

Npthing not to like

2026-08-07 via Nuitee
M
Matt couple im
10
Fantastically Dog Friendly and incredibly comfortable
Pros:

Truly dog friendly place! You do pay for it, but they clearly give a lot of consideration to actually making it an enjoyable stay with dogs rather then being made to feel like it’s some sort of inconvenience they are tolerating.
Massive room, really clean, patio doors to outside with somewhere to sit. Breakfast was lovely. 100% will be back.

Cons:

Paying extra for parking just because I’m booking through here and not direct is a bit sharp, but we’ll overlook it.

2026-08-07 via Nuitee
D
Declan couple gb
7
Good but disappointing because of time of breakfast and room we booked was not available when we arrived and in fact the
Cons:

Breakfast over at 9.15 is far too early at earliest it should not be over before 10.30 and 11 would be expected as with any other hotel where it either goes on to 11-11.30. I was speaking to quite a few people who attended sports event at university and it’s for that reason they did not book hotel. Each morning we had to rush breakfast at 7.15 to be ready to start sport in Lancaster sports centre by 8

2026-08-06 via Nuitee
R
Rachel family_with_children gb
10
A really relaxing and rejuvenating break
Pros:

Room was very nice. Gym and pool was top rate

Cons:

Long wait for a cup of tea at breakfast. Either sort that out or get a tea/coffee machine

2026-08-05 via Nuitee
I
izaac couple gb
5
2026-08-05 via Nuitee
W
Wallace extended_group gb
8
2026-08-05 via Nuitee
K
Kathleen couple gb
10
2026-08-04 via Nuitee
M
Mandy solo_traveller gb
10
Pros:

Fantastic setting, great security beautiful location....lovely building and room was just great and comfy and clean

Cons:

Flight of stairs to our room.... arthritis lol

2026-08-03 via Nuitee
B
Bernadett solo_traveller gb
9
Great Hotel, but Bathroom Cleanliness Could Be Improved
Pros:

We had a very enjoyable stay. The staff were exceptionally friendly, welcoming and helpful. Although there is no lift, the staff offered to help us with our luggage several times, both from the car and up to our room. There was plenty of parking available, and the hotel is set in lovely green surroundings, making it a peaceful place to stay. We travelled with our two small dogs, who each received a welcome pack. The room was spacious and comfortable, and the restaurant served excellent food. The restaurant staff were also friendly and attentive during our meal.

Cons:

The bathroom needed more attention to detail when it came to cleaning. There was mould under the bath handrail, on the sealant around the bath, and around both taps. The bathroom door was also dirty. We also felt that £30 per dog, per night was quite expensive, even though the welcome packs were a nice touch. In the restaurant, the food was excellent and the staff were friendly, but after we finished our dessert, it felt as though we had been forgotten about, as it took quite a while before anyone came back to ask if we wanted anything else or to bring us the bill.

2026-08-03 via Nuitee
C
Claudine couple lu
8
Hotel in grüner Umgebung bei Lancaster
Pros:

Sehr gute Lage etwas außerhalb von Lancaster, ruhige Umgebung, sehr viele Parkplätze, großes Zimmer, Frühstück war in Ordnung

Cons:

30£ pro Nacht wegen des Hundes finde ich sehr übertrieben.

2026-08-02 via Nuitee
G
Greeny1980 Couples Lancashire, England
4
Dated and Grubby
Pros:

The hotel is so dated. The rooms are tatty and grubby, the bathroom fans can’t be turned off and are extremely noisy, the beds are excessively firm and the pillows very thin.
The bar service was slow, despite it not being at all busy.
Breakfast was okay, choice was good and the service was quick enough.

2026-07-29 via Tripadvisor
V
valjinderv NONE
6
Valjinder Virdee
Pros:

Property is fine satisfactory facilities. The EV charging was total confusion and the staff had no idea

2026-07-29 via Tripadvisor
B
B310VRdebbiem NONE Cheltenham, Cotswolds, England
10
Lovely stay, good room, nice restaurant, good pool and spa
Pros:

Only stayed here one night but would definitely come back. Hotel was clean, room spacious, restaurant food was good for dinner and breakfast, pool was lovely and warm! Also enjoyed the spa

2026-07-26 via Tripadvisor
C
CarjinbarForrest Solo travel Modesto, California
10
Relaxing City Break
Pros:

Can I take this opportunity to thank the staff very much for their hospitality during my stay 22nd to 24th July 26
I can thoroughly recommend this hotel for its cleanliness and their friendly attitude toward their guests. The spa was a very relaxing place to unwind. The food was excellent with a good choice available at the bar, which as a solo traveller I felt more comfortable in that environment rather than the restaurant.
Excellent.

2026-07-25 via Tripadvisor
A
Ann couple gb
8
A really nice well priced hotel but not too good for a continental breakfast
Pros:

Really nice room. We had a free upgrade to a Residency room which was very spacious and comfortable and spotlessly clean.

Cons:

The breakfast was a bit disappointing. It was absolutely fine if you wanted a cooked breakfast but was lacking in choice for a continental breakfast. I would have preferred more high fibre, healthy breakfast cereals and a better choice of fresh fruit. The choice of bread/rolls/pastries was poor.

2026-07-25 via Nuitee
C
Clare couple gb
9
I highly recommend this hotel
Pros:

Great location. Excellent design and layout. Extremely helpful late check in and daytime staff throughout. In reception, catering, bar and leisure there were no exceptions to a can do and friendly approach.

Cons:

Nothing

2026-07-25 via Nuitee
W
William couple gb
10
2026-07-24 via Nuitee
N
Neil family_with_children gb
6
Underwhelmed
Pros:

Pool

Cons:

Pipe work that makes a lot of noise
Paid parking at hotel when it is so remote
No toiletries provided
No air con

2026-07-24 via Nuitee
B
Ball family_with_children gb
9
Accolade to hotels.
Pros:

It's a great place to stay, it has the vibe of a well run hotel with a great meeting foyer and attentive staff.

Cons:

Nothing.

2026-07-24 via Nuitee