Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4045 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
C
Cris solo_traveller es
9
2026-05-23 via Nuitee
R
Rosi couple es
9
2026-05-22 via Nuitee
P
Pablo couple ec
9
2026-05-22 via Nuitee
L
Leuenberger solo_traveller es
7
Pros:

The location was excellent. The bar was nice as well. Nice waitresses, good service.

Cons:

To pay additional for the pool and spa. And this area especially the steam bath ceiling were in bad condition.

2026-05-20 via Nuitee
K
keith solo_traveller gb
8
Pros:

Staff and food very good.

Cons:

Room clean but lacked normal bits. Tea/Coffee

2026-05-20 via Nuitee
M
Miguel Angel couple es
9
2026-05-18 via Nuitee
M
maroto romero de avila family_with_children es
8
Muy buen trato del personal, sobre todo en el restaurante
Pros:

Buena ubicación y buen restaurante
El servicio del restaurante muy amable

Cons:

La habitación un poco agobiante, solo ventana que no se abre del todo

2026-05-18 via Nuitee
A
Adelaida couple es
10
Pros:

Muy buena ubicación

2026-05-18 via Nuitee
K
Kubatova extended_group it
10
Pros:

Spacious clean room. Location is perfect.

Cons:

It’s not a big deal, but I’m used to sleeping in a blackout room, and the curtains didn’t fully cover the window properly.

2026-05-18 via Nuitee
R
Rodrigo solo_traveller es
10
2026-05-17 via Nuitee
K
Kristina family_with_children rs
10
2026-05-17 via Nuitee
E
Elena solo_traveller es
7
2026-05-17 via Nuitee
M
Marian solo_traveller be
9
Top Top Topper
Pros:

Perfect gelegen

Cons:

De lift

2026-05-17 via Nuitee
K
Katherine solo_traveller ie
10
Pros:

Excellent service and perfect location!

2026-05-16 via Nuitee
G
Ghadeer family_with_children es
10
Pros:

Nice clean rooms

Cons:

That only because we were a family of 4 with two kids of 4 years and 7 they gave us two rooms , thag made the price very very high when my 4 year old never sleeps alone and slept between us two and my other son ended up coming in the middle of the night to our bed too. So we ended up having an empty room that we paid for . Very expensive stay for a night .

2026-05-16 via Nuitee
B
Bledar couple xk
8
2026-05-16 via Nuitee
J
Joris couple nl
9
Goed uitgebreid ontbijt, grote schone kamer en gunstige ligging
Pros:

Lokatie ligt gunstig tussen strand en oude centrum

Cons:

Nvt

2026-05-16 via Nuitee
P
PATRICK family_with_children ch
7
Pros:

Emplacement.

Cons:

Ascenseur qui fonctionne pas bien.

2026-05-15 via Nuitee
J
Johannes solo_traveller at
10
2026-05-15 via Nuitee
R
Ruben couple es
8
2026-05-15 via Nuitee