Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4079 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
E
Enrique • solo_traveller • es
8
2026-06-13 • via Nuitee
R
Rosana • couple • es
9
2026-06-12 • via Nuitee
S
Szilvia • solo_traveller • hu
10
Pros:

Kényelmes, tiszta szoba. Svédasztalos reggeli. Kedves személyzet.

Cons:

Minden nagyon jó volt :)

2026-06-11 • via Nuitee
M
michael • solo_traveller • ie
8
Pros:

Nice hotel, good location, good cafe in hotel..

2026-06-11 • via Nuitee
M
MARCOS ANTONIO • couple • br
8
2026-06-11 • via Nuitee
M
Maria José • family_with_children • es
9
2026-06-11 • via Nuitee
M
Milena • family_with_children • es
6
Correcto, pero no volveremos.
Pros:

Ubicación junto a la Ciutat de les Arts. Hotel amplio. Limpio.

Cons:

El checkin a partir de las 16h es excesivo. El desayuno es muy caro para lo que ofrecen.

2026-06-10 • via Nuitee
L
Laura • solo_traveller • ar
10
2026-06-09 • via Nuitee
C
Chris • couple • gb
10
2026-06-09 • via Nuitee
C
Christian • family_with_children • es
8
Bien pero caro por lo que ofrecen
Pros:

Excelente ubicación aunque me pareció caro el hotel por lo que tiene.
Piscina pequeña, gimnasio anticuado, habitación normalita.

Cons:

Es increíble que tengan ascensores rotos en plena temporada de verano y con el hotel a full de capacidad.
Fue terrible el tema...

2026-06-08 • via Nuitee
A
Ana • extended_group • es
9
Pros:

Habitacion espaciosa, comoda y con mucha luz.

Cons:

Unico inconveniente, el aire acondicionado hacia mucho ruido por la noche.

2026-06-08 • via Nuitee
M
m4rtuki • extended_group • es
6
Cons:

Mucho ruido del aire acondicionado, que aunque quise apagarlo porque hacía frío además, no pude. Estaba apagado y seguía en marcha.
Las cortinas son tan justas que entra mucha luz

2026-06-08 • via Nuitee
P
pablo • solo_traveller • es
9
Pros:

Situación y comodidad

Cons:

Guiris haciendo botellón

2026-06-08 • via Nuitee
F
Francisco Gleison • couple • br
10
Muito bom
Pros:

Bom

Cons:

Café da manhã

2026-06-08 • via Nuitee
D
DAVID • solo_traveller • es
10
Escapada
Pros:

Es todo perfecto! La estancia fue increíble.

2026-06-07 • via Nuitee
D
DAVID • couple • es
10
Escapada
Pros:

Todo increíble

2026-06-07 • via Nuitee
P
Palmer • family_with_children • us
9
Upscale hotel with friction
Pros:

Nicely maintained place

Cons:

Elevators were broken. Booking process through Booking.com was difficult - intrusive and bureaucratic.

2026-06-07 • via Nuitee
B
Beinan • solo_traveller • ch
9
Pros:

Location, room size

Cons:

No coffee maker

2026-06-07 • via Nuitee
J
JESUS • extended_group • es
8
2026-06-07 • via Nuitee
R
Rafael • couple • es
9
2026-06-07 • via Nuitee