Hotel Astoria Palace

Hotels
8.1 (10356 reviews)
Avenida Atlântica, 1866 , Rio de Janeiro , BR
+55 21 2545-9550

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly and attentive staff (many comments)
Good breakfast (quality), sea/view rooms available
Easy access to transport and nearby restaurants
Generally clean facilities reported by several guests
Cons:
Inconsistent cleanliness (dirty AC, bathroom, bedding odor)
Lack of basic in-room amenities (kettle, bottled water, glasses, toothbrush)
Breakfast disorganized at busy times and limited options for celiacs
Occasional hostile/slow reception service reported
Noise at night and some dated room features

Categories

Cleanliness
6.8
Mixed reports: several guests praised very clean facilities, but multiple reviews mention dirty bathrooms, unclean air-conditioning, smelling/unclean blankets and poor cleaning in the shower/box.
Service
9.2
Generally praised: many reviewers describe staff as cordial, attentive and helpful; a few reports of hostile or slow reception service are noted but are in the minority.
Location
9.6
Consistently strong: multiple reviewers highlight excellent, central location, easy access to metro/buses/taxis, nearby restaurants and great views.
Room Quality
7.1
Mixed: some rooms have great views and are comfortable, but several guests reported dated décor, poor lighting, noisy extractor, and missing basic in-room items.
Amenities
6.5
Weaknesses noted: missing in-room basics (no kettle, no bottled water, no glasses or toothbrush), and limited handling of busy periods; amenities inconsistent across stays.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.5
Generally positive breakfast quality noted (some called it excellent), but several comments about repetition, disorganization during busy times and lack of gluten-free options.
Overall Experience
9
Overall positive stays reported with praise for staff, cleanliness in many cases and location; however isolated serious safety incident (external to hotel) and some operational issues affected a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Rooftop Pool with Ocean Views - Enjoy a relaxing swim in our rooftop pool while taking in breathtaking panoramic views of the ocean.

Gourmet Dining Experience - Indulge in Brazilian à la carte dishes for lunch and dinner, complemented by exotic drinks from the bar. Start your day with a delicious buffet breakfast offering a variety of options.

Convenient Location and Exciting Excursions - Explore nearby attractions with ease as we are located just 300 meters from Cardeal Arcoverde tube station. Let our tour desk help you plan exciting excursions to landmarks such as Sugar Loaf Mountain.

Book your stay at Hotel Astoria Palace now to experience luxury, convenience, and exceptional service.

Important information:

Children aged 0-6 years can stay free of charge when using existing bedding.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Guest Reviews

8.1
Based on 10356 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.6
Room Quality: 7.1
Amenities: 6.5
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 9
S
Selemane • couple • mz
1
Decepcionante
Pros:

Localização

Cons:

Sujo, funcionarios nada simpaticos, pequeno almoço pessimo, atendentes de pequeno almoco arrogantes, o ovo mexido era cru e cheirava muito mal na zona onde deveria servir a comida.

2026-11-07 • via Nuitee
K
Kely • couple • br
8
Pros:

Atendeu nossas expectativas. Ficamos apenas uma noite, pois só estávamos de passagem em Copacabana.

Cons:

Funcionários não são nada simpáticos

2026-11-07 • via Nuitee
J
Jhonny Manuel • couple • co
10
2026-11-07 • via Nuitee
R
Rey • couple • us
10
2026-11-07 • via Nuitee
R
Ricardo • solo_traveller • br
8
Boa
Pros:

Piscina

Cons:

Bandeira de outro país de ponta cabeça
Indicando e incitando extremismo

2026-11-07 • via Nuitee
B
Birgit • solo_traveller • at
9
Hat mir gut gefallen.
Pros:

Super Lage direkt am Strand.

Cons:

Die Klimaanlage war nicht gut zu steuern, entweder volle Stufe, oder gar keine AC

2026-11-07 • via Nuitee
R
Reiner • solo_traveller • de
9
Sehr gute Lage direkt an der Copacabana; gutes Frühstück, freundliches Personal.
Pros:

Sehr gute Lage; sehr gutes Zimmer und Frühstück; freundliches Personal.

Cons:

Eigentlich hat mir alles gut gefallen; die Sauberkeit hat nach zwei Tagen etwas nachgelassen.

2026-11-07 • via Nuitee
M
Malgorzata • couple • pl
7
Brak serwisu sprzątającego
Pros:

Lokalizacja przy samej plaży

Cons:

Hotel absolutnie nie zasługuje na 4 gwiazdki. Brak czajników w pokoju to drobiazg, ale serwis pokojowy praktycznie nie istnieje. Przez 4 dni pobytu tylko raz był serwis sprzątający, zupełnie nie były wymieniane ręczniki czy wyrzucane śmieci. Jak poprosiliśmy o nowe ręczniki dostaliśmy coś, co mogło być ręcznikiem w czasach gdy hotel powstawał, teraz wyglądało to jak szara ścierka do podłogi.
Absolutnie standard nie adekwatny do ceny

2026-11-07 • via Nuitee
C
Caio Hikaru • extended_group • br
8
2026-11-06 • via Nuitee
C
Christian • extended_group • de
7
2026-11-06 • via Nuitee
C
Carlinda • family_with_children • br
8
2026-11-06 • via Nuitee
D
Daniel • couple • gb
1
Extremely disappointing
Pros:

Fantastic location right on Copacabana beach, common areas very clean, friendly front of house staff.
Looks good on pics and pool area although very small has a great view.

Cons:

Walls are paper thin, can hear other guests, and from early you can hear the staff in the hallways especially if you are close to the service elevator, a daily early wake up call that is unwanted. If you are able to get any sleep due to the air conditioning unit on the exterior of the building right outside your single glazed window vibrating all night. Despite the fact that our aircon was turned off the unit/s as there are so many close to each other at the rear of the building droning and whining all night long. Front of house may apologise but are unable to do anything about the situation, unable to change rooms Allegidly full, no offer of compensation by way of a free drink, free meal or or financial credit. Roof top pool bar seldomly has anyone available to sell drinks, may be better with a drinks vending machine.

2026-11-06 • via Nuitee
D
Daniel • extended_group • gb
1
A massive letdown
Pros:

Great location
Friendly front of house staff, although only offer lip service when there is an issue
Nice pool area and roof top views despite been very small space.

Cons:

Walls are paper thin, can hear other guests, and from early you can hear the staff in the hallways especially if you are close to the service elevator, a daily early wake up call that is unwanted. If you are able to get any sleep due to the air conditioning unit on the exterior of the building right outside your single glazed window vibrating all night. Despite the fact that our aircon was turned off the unit/s as there are so many close to each other at the rear of the building droning and whining all night long. Front of house may apologise but are unable to do anything about the situation, unable to change rooms Allegidly full, no offer of compensation by way of a free drink, free meal or or financial credit. Roof top pool bar seldomly has anyone available to sell drinks, may be better with a drinks vending machine.

2026-11-06 • via Nuitee
V
Vital • couple • br
10
Pros:

Tudo muito bom, vale a pena demais!!!

2026-11-06 • via Nuitee
L
Laurence • couple • fr
2
2026-11-06 • via Nuitee
M
Michelle Silva Souza • solo_traveller • br
6
2026-11-06 • via Nuitee
A
Antonio • solo_traveller • br
8
Pros:

otima localização e conforto do quarto

Cons:

Cafe da manha muito abaixo do padrao do hotel, ressaltando a limpeza e qualidade dos alimentos serviços, bem como variedade muito baixa dos alimentos

2026-11-05 • via Nuitee
J
Juan • family_with_children • ar
10
Pros:

La ubcacion y el trato del personal

2026-11-05 • via Nuitee
P
Pâmela • solo_traveller • br
10
2026-11-05 • via Nuitee
S
Silva • couple • br
10
Ótima
Pros:

Ótima ,. Tudo limpinho e organizado!

Cons:

Da comida , peixe veio pequeno com gordura ,preço bem elevado

2026-11-04 • via Nuitee