Fairfield Inn & Suites by Marriott Chattanooga South East Ridge

Hotels
Fairfield Inn
8.7 (794 reviews)
1453 North Mack Smith Road , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Good value for money
Cons:
Issues with breakfast options
Odors in hallways
Location concerns

Categories

Cleanliness
8.41
The hotel was described as clean multiple times, but some guests reported issues with odors.
Service
9.38
Staff were frequently mentioned as friendly and accommodating throughout the reviews.
Location
8.42
Location was convenient for many, though some concerns about safety were noted.
Room Quality
8.87
Rooms were generally found to be comfortable and clean, with some complaints about mattress firmness.
Amenities
8.4
Amenities like the pool were appreciated, but some guests wished for longer hours.
Value for Money
9.36
Most guests felt they received good value for the price, despite some discrepancies in charges.
Food and Beverage
7.91
Breakfast received mixed reviews without sufficient options and issues reported with replenishment.
Overall Experience
8.88
Most guests had a positive overall experience, reporting comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:48

Property Description

Modern Amenities and Comfortable Rooms
Experience modern amenities like flat-screen TVs and feather pillows in our spacious rooms. Each room is designed for your comfort with thick mattresses and air conditioning.

Convenient Work Spaces and Complimentary Breakfast
Stay productive with our large workspaces and easy access to electrical outlets. Start your day right with a complimentary continental breakfast featuring healthy and hearty options made from fresh produce.

Relaxing Indoor Saltwater Pool and Nearby Attractions
Unwind in our indoor saltwater pool or explore nearby attractions like the Tennessee Aquarium and Warner Park Zoo. With our convenient location, you can easily access the best of Chattanooga during your stay.

Book your stay at Fairfield Inn and Suites Chattanooga South/East Ridge for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets will incur an additional charge of 50$ per stay.

The maximum weight per pet is 75 pounds and should travel with the cage. There is a 2 pet limit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 794 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 8.88
I
Isabella solo_traveller us
10
We stayed with our 2 dogs in the King suite during our travel & it was PERFECT!
Pros:

It was very clean, & staff was very friendly!

Cons:

We enjoyed everything.

2026-05-30 via Nuitee
T
tammy extended_group us
7
Okay for the price but elevator was awful and had to fix our own cable
Pros:

Location outside was nice

Cons:

The elevator was scary… and breakfast was not so good

2026-05-30 via Nuitee
K
Krishna solo_traveller us
9
Pros:

Room was nice and clean. Bathroom was spacious.

2026-05-29 via Nuitee
C
Cynthia solo_traveller us
10
Underrated hotel, exceptional stay.
Pros:

The star rating on this hotel needs to be changed! Everything was very clean and it looked like it had been newly redocrated -- I saw zero signs of wear and tear. This includes my room and the hotel itself. The bed was comfortable, the bathroom very nice, and I even used the jacuzzi, which was also great. There was also and indoor pool and an exercise room, but I didn't use those. There was a small private patio between the breakfast room and pool/jacuzzi room that was the best place to have a cup of coffee in the morning or drip off before going back to the room. It had a brick partition so you had privacy from the parking lot and could only see the trees. The staff was friendly and I stayed 3 nights and had breakfast each day, which was nice. One morning I was in a rush and they had multiple "grab and go" things I could take with me like yogurt, fruit, bagel, even granola bars and cartons of milk. Great experience!

Cons:

I can't think of anything except I'd prefer to have some vending machines near the ice machine. I didn't love that I had to go to the lobby to get a drink or snack and wait for the front desk clerk. They were very nice, it just seemed like a vending machine would have been more convenient for both of us.

2026-05-29 via Nuitee
K
Kim family_with_children us
8
2026-05-28 via Nuitee
C
Christy couple us
9
2026-05-27 via Nuitee
S
Suzanne solo_traveller us
8
2026-05-26 via Nuitee
P
Patricia couple us
10
A very quick trip. The room, price, and breakfast were great
Pros:

Our check in clerk was very accommodating and very friendly. Room was well decorated and clean. The breakfast was very good.

Cons:

I have no complaints.

2026-05-26 via Nuitee
J
James couple us
8
Slept good and it was quiet
Pros:

Convenient

Cons:

Rooms was cold and we trued to turn on heat a raise the temperature but nothing worked

2026-05-26 via Nuitee
L
Lori couple us
10
It was pretty pleasant
Pros:

Very clean

Cons:

A little attitude I got when I arrived. Because I thought there was only one bed and that’s all I needed?

2026-05-25 via Nuitee
L
LARRY couple us
10
N/C
Pros:

Clean

Cons:

N/C

2026-05-25 via Nuitee
D
Daniel couple us
10
One of the best rests and breakfasts anywhere.
Pros:

Very helpful desk clerk. AWESOME breakfast! Would stay again anytime we are near Chattanooga.

2026-05-22 via Nuitee
C
Carolyn couple us
9
Wonderful
Pros:

The room layout was great. Bed area separate from sitting area. Bathroom was roomy and the step in shower with glass doors was very nice. Room was very clean. Bed was comfy. Staff were courteous and helpful. Location was convenient to several restaurants, including Portofinos, which we enjoyed. Cracker Barrel was just across the street but service was extremely slow.

Cons:

No ice in ice maker on 3rd floor during our stay

2026-05-20 via Nuitee
A
Ali Lujano solo_traveller us
10
Pros:

Todo

2026-05-19 via Nuitee
E
EDWARD family_with_children us
10
2026-05-19 via Nuitee
H
Haley family_with_children us
10
This was a great place to stay with my young kids while on a road trip!
Pros:

Location, room cleanliness, price, free breakfast were all great!

Cons:

N/A

2026-05-19 via Nuitee
T
Takayuki family_with_children us
7
2026-05-18 via Nuitee
S
Stafford solo_traveller us
9
2026-05-18 via Nuitee
W
Wanda solo_traveller us
9
Pros:

Clean and nice room.

Cons:

When I booked online, I indicated I had a pet. It did not charge me a fee. When I got to the hotel they charged me $50.00. I asked why it didn’t charge me online and the guy behind the counters response was, “It’s on the website”, nothing more. Well, I checked that I had a pet and it did not add $50.00. ??? Frustrating and the guy was no help.
Breakfast was average…same as every other hotel and I wonder if the eggs were real eggs…consistency was off.

2026-05-17 via Nuitee
J
JoAnne solo_traveller us
9
2026-05-15 via Nuitee