Fairfield Inn & Suites by Marriott Chattanooga South East Ridge

Hotels
•
Fairfield Inn
8.7 (841 reviews)
1453 North Mack Smith Road , Chattanooga , us
+1 423-499-4080

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Good value for money
Cons:
Issues with breakfast options
Odors in hallways
Location concerns

Categories

Cleanliness
8.41
The hotel was described as clean multiple times, but some guests reported issues with odors.
Service
9.38
Staff were frequently mentioned as friendly and accommodating throughout the reviews.
Location
8.42
Location was convenient for many, though some concerns about safety were noted.
Room Quality
8.87
Rooms were generally found to be comfortable and clean, with some complaints about mattress firmness.
Amenities
8.4
Amenities like the pool were appreciated, but some guests wished for longer hours.
Value for Money
9.36
Most guests felt they received good value for the price, despite some discrepancies in charges.
Food and Beverage
7.91
Breakfast received mixed reviews without sufficient options and issues reported with replenishment.
Overall Experience
8.88
Most guests had a positive overall experience, reporting comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:48

Property Description

Modern Amenities and Comfortable Rooms
Experience modern amenities like flat-screen TVs and feather pillows in our spacious rooms. Each room is designed for your comfort with thick mattresses and air conditioning.

Convenient Work Spaces and Complimentary Breakfast
Stay productive with our large workspaces and easy access to electrical outlets. Start your day right with a complimentary continental breakfast featuring healthy and hearty options made from fresh produce.

Relaxing Indoor Saltwater Pool and Nearby Attractions
Unwind in our indoor saltwater pool or explore nearby attractions like the Tennessee Aquarium and Warner Park Zoo. With our convenient location, you can easily access the best of Chattanooga during your stay.

Book your stay at Fairfield Inn and Suites Chattanooga South/East Ridge for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets will incur an additional charge of 50$ per stay.

The maximum weight per pet is 75 pounds and should travel with the cage. There is a 2 pet limit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 841 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 8.88
B
Beverly • solo_traveller • us
7
Pros:

The facility was clean, the beds were comfortable, and the staff was friendly.

Cons:

The upstairs neighbors were loud. It sounded like we had the USA gymnastics team doing floor exercises until well after midnight. I was traveling fir business and got very little sleep. It's unfortunate hotel rooms can't be more sound proof.

Also, the towels in the bathroom didn't smell fresh.

2026-07-25 • via Nuitee
G
Ginny • solo_traveller • us
8
Great stay except for premature lockout.
Pros:

The facilities are clean. Staff are friendly and helpful.

Cons:

My key card was deactivated before checkout time. That made getting breakfast and returning to the room problematic.

2026-07-21 • via Nuitee
A
Amy • couple • us
6
2026-07-17 • via Nuitee
S
Suzanne • couple • us
10
2026-07-16 • via Nuitee
G
Gerald • couple • us
9
2026-07-15 • via Nuitee
D
Donna • solo_traveller • us
10
Everything was great! Would definitely stay again if I’m coming that way
Pros:

Rooms were clean and comfortable

2026-07-14 • via Nuitee
M
Maryann • family_with_children • us
8
We would definitely stay here again.
Pros:

The location of the hotel was very convenient. I liked that there were so many restaurants close by. We also enjoyed the indoor pool.

Cons:

The elevator made weird sounds.
The trash cans in the room were too small.
The beds were a little too firm.

2026-07-14 • via Nuitee
B
Barnes • solo_traveller • us
9
Nice hotel
Pros:

Comfortable beds

2026-07-11 • via Nuitee
A
Alessandro • family_with_children • us
9
2026-07-09 • via Nuitee
B
Baileigh • solo_traveller • us
10
2026-07-08 • via Nuitee
R
Roy • solo_traveller • us
9
2026-07-07 • via Nuitee
E
Ekaterina • solo_traveller • us
8
Pros:

Clean, nice, good hotel and the staff was very friendly. Easy checkin. Haven't tried breakfast or facilities but the room was spotless.

Cons:

Price on booking $149, $170+ with taxes etc getting charged on the spot $190 and $20 after checkin for no explained reason, no check provided on the mail as promised. Was it worth $210 for a quick sleep? Not at all. No charges were communicated by anyone.

2026-07-05 • via Nuitee
A
April • couple • us
5
Pros:

Pool hot tub very clean

Cons:

Got there a 630 am was told we could check in early to give them a couple hours went back a couple hours later to be told we couldn't check in till 3pm after driving 20 hours and the room wasn't even ready at 3pm had to wait till they found one that was ready beds are very uncomfortable

2026-07-04 • via Nuitee
J
Jessica • family_with_children • us
9
2026-07-01 • via Nuitee
L
Lisette • family_with_children • us
9
Pros:

Breakfast was good. Staff was friendly.

2026-06-30 • via Nuitee
F
Federico • solo_traveller • it
10
2026-06-30 • via Nuitee
W
William • solo_traveller • us
10
2026-06-30 • via Nuitee
E
Eggleston • solo_traveller • us
4
Pros:

Location

Cons:

Staff

2026-06-29 • via Nuitee
S
Suzanne • couple • us
4
2026-06-28 • via Nuitee
S
Sheena • solo_traveller • us
10
Pros:

The staff was excellent and very helpful

Cons:

There was nothing that I like

2026-06-27 • via Nuitee