The Residences at The Ritz-Carlton Jakarta, Pacific Place

Hotels
•
Marriott
8.6 (55 reviews)
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190 , Jakarta , ID
+62 21 25501888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Comprehensive recycling policy
Health club
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great location
Cons:
Aged rooms
Needs kitchen upgrade

Categories

Cleanliness
8.51
The room is huge and clean.
Service
8.98
Very nice and helpful staff.
Location
9.02
Excellent location in a busy but nice area for shopping.
Room Quality
8.27
The rooms were comfortable with great beds and pillows, but some areas are aged.
Amenities
8.5
Breakfast was great with a semi buffet approach.
Value for Money
8.46
Standard quality for this hotel tier.
Food and Beverage
8.51
Standard quality for this hotel tier.
Overall Experience
8.58
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:29

Property Description

Experience unparalleled luxury at The Residences at The Ritz-Carlton Jakarta, Pacific Place, where exquisite comfort meets convenience!

Indulgent Spa Treatments
Pamper yourself in our serene spa, offering rejuvenating massages, revitalizing body treatments, and refreshing facials designed to melt away stress and restore balance.

Recreational Oasis
Unwind in style at our outdoor pool, health club, and sauna. Whether you want to soak up the sun or stay active, our recreational amenities cater to all your wellness needs.

Dining Delights
Savor delectable dishes at our on-site restaurant or grab a quick snack from the coffee shop. Enjoy 24-hour room service, and unwind with your favorite beverage at the bar/lounge for a perfect end to your day.

Book your stay today for an unforgettable journey in Jakarta!

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.6
Based on 55 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.58
P
Pamela • couple • us
9
2026-07-20 • via Nuitee
F
Fang Lan • couple • tw
10
非常喜歡
Pros:

服務人員很有禮貌，很熱心，想辦法完成你的要求，三餐的菜色都不錯，是一個非常好的住宿體驗！

Cons:

無

2026-07-19 • via Nuitee
M
Melisa • family_with_children • gb
9
2026-07-16 • via Nuitee
C
Chen • family_with_children • sg
9
2026-07-16 • via Nuitee
M
Martin • family_with_children • cz
10
An absolutely wonderful stay!
Pros:

Our stay at Thi Ritz Carlton was absolutely outstanding. From the moment we arrived, we felt genuinely welcomed by the incredibly warm, professional, and attentive staff. Every member of the team went above and beoyond to make our stay comfortable and memorable.
The food was exceptional, with a fantastic variety and outstanding quality at every meal. The drinks were equally impressive, perfectly prepared and beautifully presented.
Thank you to the entire team for making our visit so special.

2026-07-14 • via Nuitee
M
Merryta • couple • id
10
2026-07-12 • via Nuitee
D
Dylan • couple • nl
10
Perfect
Pros:

All employees are friendly and kind and helpfull. They let you feel very comfortable

Cons:

Nothing

2026-07-10 • via Nuitee
A
Anatolii • solo_traveller • th
10
2026-07-10 • via Nuitee
M
Mohammed • couple • sa
10
2026-06-30 • via Nuitee
M
Mohammed • couple • sa
10
2026-06-30 • via Nuitee
V
Viviane Alexandra • solo_traveller • fr
10
Perfection from start to finish. We can’t wait to return.
Pros:

Everything exceeded our expectations. This was, without question, the best hotel experience we’ve ever had. The staff made us feel genuinely welcome from the moment we arrived, delivering exceptional service with warmth and attention to every detail. The room was luxurious, beautifully maintained, and incredibly comfortable. The facilities, spa, restaurants, and breakfast were all outstanding, and the location was perfect. Every interaction felt personalized, making our stay truly unforgettable. We left already looking forward to coming back.

Cons:

Honestly, nothing. Our stay was flawless, and we wouldn’t change a thing.

2026-06-28 • via Nuitee
N
Nashwan • couple • ae
10
2026-06-27 • via Nuitee
R
Ridwan • couple • fr
9
2026-06-26 • via Nuitee
R
Ruhaidi • solo_traveller • sg
8
2026-06-18 • via Nuitee
A
Abdullah • couple • sa
10
2026-06-16 • via Nuitee
A
ARDA • couple • tr
8
2026-06-11 • via Nuitee
H
Hakimie • couple • my
10
2026-06-08 • via Nuitee
W
Wenny • solo_traveller • nl
10
2026-06-08 • via Nuitee
S
shmigao • solo_traveller • de
8
2026-06-08 • via Nuitee
L
Luca • couple • it
9
2026-06-07 • via Nuitee