Baymont by Wyndham Indianapolis

Hotels
Baymont Inn & Suites
8 (1531 reviews)
1540 Brookville Crossing Way , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Great location
Cons:
Cleanliness issues
Bad smells in rooms
Reported bed bugs

Categories

Cleanliness
7.46
Several complaints about cleanliness, including mold in jacuzzi and hair in the tub.
Service
8.43
Friendly staff and helpful service were frequently noted.
Location
8.47
Great location, with easy access highlighted positively.
Room Quality
7.42
Mixed reviews on room quality due to bad smells and reports of bed bugs.
Amenities
7.95
Pool and hot tub received positive feedback despite some issues highlighted.
Value for Money
7.91
Fair pricing noted, though some felt it was overpriced considering certain conditions.
Food and Beverage
8.46
Breakfast and on-site food options received positive remarks.
Overall Experience
7.93
Mixed experiences but overall satisfactory with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:59

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the indoor pool, hot tub, and on-site gym during your stay at Baymont by Wyndham Indianapolis. Each room boasts modern comforts like flat-screen TVs, a microwave, refrigerator, and coffee maker. Stay entertained with free WiFi and cable TV with HBO, and rest easy knowing there's an in-room safe for your valuables.

Convenient Facilities: Need to catch up on work or laundry? Take advantage of the lobby-level public computer and laundry facilities available to all guests.

Explore Nearby Attractions: With downtown Indianapolis, the Children's Museum, Lucas Oil Stadium, and Eastgate Shopping Center just a short drive away, there's plenty to see and do near the hotel.

Book your stay at Baymont by Wyndham Indianapolis for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note there is a USD 150 deposit for guests paying in cash upon check-in.

The hotel has a no party policy. Private parties are not allowed on property and room maximum occupancy is strictly adhered to. Any non-registered guests staying in rooms will be asked to leave. In conjunction with this policy, please note the swimming pool is for registered guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1531 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
A
Adam family_with_children us
4
Savings not worth the location or aging ammenities.
Pros:

The pool area was nice but in a little bit of disrepair. We had fun in the pool anyway. Breakfast was always stocked. That's it. I'm trying to write enough to get this form to let me submit.

Cons:

I disagree with this hotel getting above a 4 star on booking.com. It was 15 minutes away from the city in an area that time has long passed by. The hotel was too outdated to be clean, no matter what housekeeping does. The pool area was nice but you couldn't really see the bottom of the pool through the deep end water, it was cloudy. When I booked I wanted conjoined rooms and selected that option on booking.com but somehow that just meant that the rooms had a door that went to another room and not my 2 rooms were joined - this was not conveyed clearly on any site. I also had asked for a crib which was confirmed. When I got there the guy told me they dont have cribs and only after 30 minutes was he able to russle one up, nonetheless I'm happy we got one. Overall this was a less expensive hotel but I don't think the savings were worth the age and especially the location

2026-07-24 via Nuitee
J
Jennifer family_with_children us
1
Not good for a family place less you smoke weed....
Pros:

nothing

Cons:

The entire place smelled like weed and the elavator sounded like it was going to fall down. We couldnt swim it smelled awful and the hot tub had brown stuff in it. Breakfast was ok but was cold. The shower head spins all over and wasnt very hot. Would not go back.

2026-07-23 via Nuitee
M
Mattox solo_traveller us
1
Pros:

N/A

2026-07-23 via Nuitee
D
Deborah solo_traveller us
9
2026-07-22 via Nuitee
C
Christopher couple us
8
Pros:

Staff was friendly. Room was clean. Nice location.

Cons:

Too many trashy people staying there. Asking for money, yelling, partying, kicking doors. They need to quit accepting vouchers. Most of the outside card readers don't work.

2026-07-22 via Nuitee
C
Crabtree family_with_children us
9
2026-07-22 via Nuitee
D
Denee couple us
8
2026-07-22 via Nuitee
R
Rebecca couple us
10
2026-07-21 via Nuitee
B
Broertjes solo_traveller us
10
2026-07-20 via Nuitee
J
Jessica solo_traveller us
7
Pros:

The pool was nice. The breakfast was great.

Cons:

The hotel could of been a little more accommodating to people with disabilities.

2026-07-19 via Nuitee
R
Raymond family_with_children us
5
looks nicer than it is online.
Pros:

The staff was very kind.

Cons:

We stayed for 5 days and every morning the same breakfast was served. small breakfast area. bathroom door did not close or lock. no vents or fans in the bathroom. small rooms. Looks nicer online.

2026-07-19 via Nuitee
C
Christopher family_with_children us
3
We asked for a refund and left.
Pros:

It had potential. The area was not impressive unless you just want fast food

Cons:

Redoing the parking lot. No parking. The room smelled like asphalt sealant.

2026-07-19 via Nuitee
H
Huffman solo_traveller us
3
My review title is going to be a good place bad stuff
Pros:

What I liked about it was the inside pool was very clean the breakfast was on point my rooms are clean the cleaning staff was very very respectable

Cons:

What I did not like about it was the office clear front desk guy let a guy have entry to my room just because he paid the down payment the deposit his name was nowhere on the booking he was very vocal very aggressive and had no good intentions and he still let him in my room the police and everything was called and then I had to pay double and then I was charged $49 for nothing

2026-07-18 via Nuitee
H
Huffman solo_traveller us
1
Pros:

I've already told you what I like about it when I rated the 15th to the 16th

Cons:

I told you how I was very much a disrespected by staff when I stayed the 15th and 16th

2026-07-18 via Nuitee
D
Desiree family_with_children us
10
Muy buena
Pros:

La limpieza, personal muy agradable

2026-07-15 via Nuitee
T
Tiffani family_with_children us
10
2026-07-14 via Nuitee
C
Calin family_with_children us
8
All in all it was a good stay!
Pros:

The location and the pool were perfect.

Cons:

Upon check in we found left over food in all three of our rooms, the breakfast could also use an upgrade.

2026-07-13 via Nuitee
C
Cody solo_traveller us
1
Mold
Pros:

Liked that it had a pool

Cons:

Pool made my kids breakout breakfast was gross beds were uncomfortable and mold in my room

2026-07-13 via Nuitee
A
Adam solo_traveller us
8
2026-07-13 via Nuitee
D
D family_with_children us
1
Horrible policies can be adjusted to fit needs foreal
Pros:

No exceptions no help no aid no special exemptions. No options litteraly thrown us to the street after traveling 16 hours needing to rest and shower

Cons:

Offered no solutions to our problems i was nearly crying ruined my daughters whole vacation.

2026-07-13 via Nuitee