Eurostars Hotel Real

Hotels
Eurostars Hotels
9 (1815 reviews)
Paseo Pérez Galdós, 28 , Santander , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Elegant decor
Cons:
Cleanliness issues
Comfort of beds and pillows

Categories

Cleanliness
8.09
Some guests found the rooms dirty and poorly maintained.
Service
10
Staff was frequently praised for their helpfulness and professionalism.
Location
9.56
Location was often described as excellent and desirable.
Room Quality
8.6
Rooms were comfortable but issues with beds and climate control were noted.
Amenities
8.55
Amenities were generally good but some wished for better amenities like Wi-Fi.
Value for Money
9.08
Overall perception of value was good, but some felt it could be better.
Food and Beverage
8.54
Dining experiences were generally positive with standout mentions of the breakfast.
Overall Experience
9.59
A generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 07:44

Property Description

Luxurious Palace-Style Building with Stunning Views

Elegant Rooms and Free Gym
Indulge in the classic-style rooms at Hotel Real with free Wi-Fi, satellite TV, and breathtaking sea views. Relax in the spacious rooms equipped with air-conditioning, bathrobes, and hairdryers.

Award-Winning Dining Experience
Savor the taste of Cantabrian cuisine at the renowned El Puntal restaurant with a selection of over 180 wines. Enjoy panoramic views of Santander Bay from the restaurant, bar, and cocktail terrace.

Experience luxury and breathtaking views at Hotel Real. Book now to enjoy a memorable stay by the beach.

Important information:

The Thalassotherapy Center is only open to children aged 14 and over.

Restaurante el Puntal will be closed from November 7 to 30 (both included).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Location

Guest Reviews

9
Based on 1815 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
A
Abdulrahman extended_group sa
10
2026-08-06 via Nuitee
G
Gemma couple es
10
Excelente
Pros:

Si precioso

2026-08-06 via Nuitee
Полина Кочанова solo_traveller ua
10
2026-08-05 via Nuitee
D
DAVID couple es
3
UNA PENA, EN CAIDA ......
Pros:

Las vistas muy bonitas. El desayuno mas que correcto, si hace buen tiempo y puedes desayunar en el jardin, mejor que mejor, es muy agradable.

El personal, EXCEPCIONAL, super atentos!! Enhorabuena!

Cons:

No puedo entender como puede tener cinco estrellas, menos aún que sea GL (Gran Lujo). Siendo muy generoso, le pondría cuatro estrellas y en muchos aspectos , tres estrellas. Si no fuera por la majestuosidad del edificio y ubicación, desde luego le daba tres estrellas.
Aspectos a mejorar:
-No tiene piscina, ni exterior ni interior.
- En el jardín no hay una hamaca o tumbona para poder descansar, leer, tomar el sol. Únicamente sillas de hierros, bonitas y que para tomarte un desayuno o aperitivo está bien pero no para mas.
-El Spa cerrado todos los días que estuvimos, no puedo comentar de el ya que no nos permitieron usarlo.
-A las doce de la noche no te atiende nadie ni para una simple cerveza en la terraza ni salones, y eso que era pleno verano y dentro de la Semana Grande de Santander,
- A mi habitación le hacía falta una reforma integral, cuarto de baño antiguo, el televisor mas antiguo aún, la cama no apropiada para este tipo de hotel. La ventana del dormitorio no hacía bien la estanqueidad al viento, la del cuarto de baño tampoco, si dejabas las dos cerradas, empezaban a silbar debido a que están averiadas y hacía corriente incluso cerradas. La ducha con poca presión.

2026-08-04 via Nuitee
L
linda couple gb
9
Luxury
Pros:

Wonderful

Cons:

Location at the top of steep hill. However views mad e up for this.

2026-08-04 via Nuitee
A
Aleksandr couple ru
10
Шикарнейший номер с видом на море! Лифт супер! Очень крутой отель
2026-08-04 via Nuitee
A
Alexandre couple ch
10
2026-08-04 via Nuitee
J
Juan couple es
9
Un gusto que te traten como en casa
Pros:

El personal

Cons:

Tamaño de la habitación

2026-08-04 via Nuitee
M
MARIO couple es
9
Hotelazo en Santander!
Pros:

Las vistas y el hotel como es

Cons:

Nada

2026-08-03 via Nuitee
C
Christoph couple es
6
Hotel 5 estrellas GL solo sobre papel, no lo vale!
Pros:

LA ubicación es muy buena y hay un gran desayuno.

Cons:

El hotel esta viejo y mal cuidado. Nos tenian que cambiar de habitación porque estaba muy sucia. El hotel tampoco tiene Spa o piscina, algo fundamental en un hotel 5 estrellas GL. El precio de mas de 300€ por noche es claramente excesivo por los que recibes.

2026-08-03 via Nuitee
A
Alwaystravels1 Couples Swansea, Swansea County, South Wales, Wales
10
Grand Old White Lady
Pros:

Lovely, elegant hotel. Had a big room overlooking the bay. Staff very courteous and breakfast was delicious. We stayed here day before our ferry back to UK. Recommend!

2026-07-30 via Tripadvisor
T
Todor family_with_children bg
9
2026-07-25 via Nuitee
V
Veronique couple be
5
Is geen 5 sterren waard zelfs geen 4 !!!
Pros:

Uitzicht terras en ontbijt

Cons:

Geen zwembad geen spa zoals vermeld op de site personeel kan bijna geen woord engels vaak foute bediening

2026-07-23 via Nuitee
P
paul couple gb
10
Pros:

Excellent place, staff could not be more helpful

Cons:

Beautiful place and setting

2026-07-23 via Nuitee
H
Henry couple gb
9
2026-07-23 via Nuitee
W
WeybridgeHero Couples
8
Everything worked well.
Pros:

An impressive building in a great location with ample secure outdoor parking. The property is well maintained and the people are delightful having, obviously, been well trained.
The breakfast buffet was excellent in terms of both choice and quality and served in a lovely room. Would definitely return to this hotel. Our first impression of Santander and northern Spain was excellent

2026-07-22 via Tripadvisor
J
Jotas62 solo_traveller es
8
2026-07-22 via Nuitee
N
nicolas couple fr
8
2026-07-21 via Nuitee
R
Rebeca couple es
10
Excelente
Pros:

Excelentes vistas, silencioso, el desayuno fabuloso.

2026-07-19 via Nuitee
A
Agnieszka couple pl
9
Piękny pobyt w Santander
Pros:

Super lokalizacja, piękny widok z okna, pyszne śniadania, wygodne łóżka

Cons:

Hałas pochodzący od wrzucania szklanych śmieci do pojemników, które znajdują się pod oknami części pokoi.

2026-07-17 via Nuitee