La Joya Pachuca

Hotels
9.2 (958 reviews)
Boulevard Everardo Marquez, Numero 100 , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Cons:
Limited amenities functionality
No breakfast included
Issues with water availability

Categories

Cleanliness
9.44
Generally clean with some reports of cleanliness in the rooms, though there were mentions of issues with water availability.
Service
9.91
Positive reviews about staff attentiveness and willingness to help, with a minor mention of less personalized service.
Location
9.45
Multiple reviews highlighted the great location, beneficial for accessibility.
Room Quality
8.9
Rooms were generally appreciated for comfort and cleanliness, despite isolated complaints about maintenance.
Amenities
8.43
There were some positive notes about available amenities; however, lack of functioning devices was noted.
Value for Money
9.39
Overall perceived as good value due to quality facilities and service.
Food and Beverage
8.44
Breakfast not included in the stay, affecting overall value perception slightly.
Overall Experience
9.61
Overall satisfaction with the stay, minor negatives addressed but no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:12

Property Description

Modern Rooms with Amenities
Experience comfort and style in our air-conditioned rooms at La Joya Pachuca. Enjoy modern décor, flat-screen cable TV, free WiFi, and a coffee maker for your convenience.

Dining Options
Indulge in international cuisine at our hotel's restaurant or explore the variety of dining choices in the adjacent shopping centre. Unwind with a drink at our stylish bar after a day of exploration.

Convenient Location and Services
Located in central Pachuca’s business district, our hotel is just 800 meters from the train station. Let our knowledgeable staff assist you with recommendations and make the most of your visit to Pachuca. Book your stay at La Joya Pachuca for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 958 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.61
A
alberto • couple • mx
10
2026-07-04 • via Nuitee
A
Alvaro • solo_traveller • es
9
2026-07-04 • via Nuitee
M
MARCO ANTULIO • family_with_children • mx
8
Pros:

muy agusto, espero regresar pronto

2026-07-03 • via Nuitee
G
Garcia Diaz • solo_traveller • mx
10
Pros:

Me encanta todo muy limpio y con todo en la habitación !! La plancha sobre todo 10 de 10

Cons:

Pues como q qeria otro cafecito 😊

2026-07-03 • via Nuitee
C
Cerda Eufracio • solo_traveller • mx
10
Pros:

Instalaciones muy limpias y personal muy amable excelente

Cons:

La habitación y el personal

2026-07-03 • via Nuitee
Y
Yara Elena • couple • mx
9
Hotel en buena ubicación
Pros:

Las camas estan muy comodas, pero no me gustan las cobijas tan pesadas, es incomodo dormir así con cobijas pesadas y que acaloran mucho en algunos momentos.
Me gusto que las llaves del agua no tienen presurizador, asi no se gasta tanta agua.

Cons:

La puerta del baño requiere mantenimiento, le falta pintar. Y los jabones para bañarse estan muy chicos, en algunos hoteles ponen botellas de shampoo para manos y en la regadera, eso evita que el jabón se pegue en la regadera y se pueda utilizar, sin contratiempo.

2026-07-02 • via Nuitee
N
Nolasco • couple • mx
9
2026-07-01 • via Nuitee
V
VICTOR • couple • mx
9
2026-06-30 • via Nuitee
K
karlafabiola • solo_traveller • mx
9
2026-06-29 • via Nuitee
W
wade • solo_traveller • us
8
No surprises and comfortable
Pros:

Quiet and good restaurant

2026-06-26 • via Nuitee
J
javier • solo_traveller • mx
10
MUY AGRADABLE
Pros:

LA UBICACION Y LIMPIEZA, MUY BIEN

Cons:

NADA

2026-06-25 • via Nuitee
E
Ernesto • solo_traveller • mx
9
Pros:

Me gustó el lugar, recomendable

Cons:

En general todo estuvo bien

2026-06-24 • via Nuitee
L
laguna martinez • solo_traveller • mx
10
2026-06-22 • via Nuitee
L
lizbeth • couple • mx
10
2026-06-22 • via Nuitee
G
Gabriela • extended_group • mx
10
2026-06-22 • via Nuitee
A
Adriana • solo_traveller • mx
9
Pros:

Ubicación

Cons:

El piso estaba sucio lleno de cabelloa

2026-06-22 • via Nuitee
R
Rosalia Amelia • family_with_children • mx
9
2026-06-18 • via Nuitee
G
Gabriel • solo_traveller • mx
9
Pros:

Todo

Cons:

Nada

2026-06-17 • via Nuitee
J
Jesús • couple • mx
9
Muy bien!!
Pros:

La ubicación excelente ya que estaba cerca de mi evento y alrededor del hotel existen varios supermercados y/o tiendas, aparte la tranquilidad del lugar ya que se pudo descansar muy bien, también el contar con un estacionamiento cubierto y seguro

Cons:

para una noche todo muy bien

2026-06-16 • via Nuitee
D
Dulanto • solo_traveller • mx
9
2026-06-15 • via Nuitee