Novelty Suites Hotel - Oviedo Mall

Hotels
9.2 (2014 reviews)
Calle 4 sur # 43A - 109 , Medellín , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Inconsistent internet

Categories

Cleanliness
8.53
Some guests noted issues with towels and cleanliness.
Service
10
The staff was consistently described as friendly and attentive.
Location
9.5
Many reviews praised the hotel's perfect location.
Room Quality
8.54
Generally comfortable, but some noted small and somewhat outdated rooms.
Amenities
8.99
Amenities were adequate with positive feedback on the breakfast.
Value for Money
9.02
Guests felt they received good value, especially regarding the breakfast.
Food and Beverage
9.48
The food quality received high praise, particularly the breakfast.
Overall Experience
9.53
Overall, guests had a very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Luxurious Amenities
Featuring a sauna and a Turkish bath, Novelty Suites offers a pampering experience for guests looking to unwind and relax during their stay. The chic décor of the rooms coupled with free WiFi ensures a comfortable and stylish environment for all visitors.

Comfort and Convenience
The air-conditioned rooms at Novelty Suites are designed with tasteful warm hues, providing a cozy and inviting atmosphere. With cable TV, seating areas with sofa beds, and kitchen facilities in the suites, guests can enjoy the perfect blend of comfort and convenience.

Culinary Delights
Start your day right with an American breakfast served daily at Novelty Suites, complemented by world-famous Colombian coffee. Indulge in international cuisine in the restaurant with contemporary décor, offering a delightful dining experience for guests.

Experience luxury, comfort, and culinary delights at Novelty Suites Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, a VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016 , demonstrating with your physical Passport that they have the valid Entry and Permanence Permit stamp: PT or valid temporary Visa with tourist Visa stamp (V), otherwise we cannot make the exemption.
Note: advance charges will always be made before VAT, in the cases of people who are NOT exempt, they must pay the value corresponding to VAT at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2014 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
C
carlos • couple • cr
10
2026-05-22 • via Nuitee
O
Orlando A. • family_with_children • co
8
Se cumplio con nuestro objetivo de visitar a la familia.
Pros:

La Habitación bien de tamaño, especial para un fin de semana, Los desayunos tipo bufet bien presentado todo, y lo mejor la ubicación muy cerca a todo, en la ciudad, y tener un mall al lado lo potencializa aún más, muy bien.

Cons:

lo que no me gusto fue el ofrecimiento del transporte gratis entre aeropuerto y hotel, no se pudo no se logro. Mal que Booking ofrezca lo que no va a cumplir

2026-05-20 • via Nuitee
A
Aury • couple • co
10
Super
Pros:

Todas las instalaciones

2026-05-19 • via Nuitee
J
Juan • solo_traveller • co
8
2026-05-19 • via Nuitee
B
Buchi • solo_traveller • aw
9
Pros:

The frontdesk officer named Xiomara...did her utmost to fulfill our wish to get the room with the best of the hotel.
Thumbs up for her, she's the best!

2026-05-19 • via Nuitee
F
Faty saker • family_with_children • pa
10
Súper bueno la ubicación y alojamiento
2026-05-18 • via Nuitee
X
xiaolin • solo_traveller • cn
10
2026-05-18 • via Nuitee
S
Sandra • extended_group • bq
10
Good location, friendly and helpful staff. Nice and clean room
Pros:

Good location, friendly and helpful staff. Nice and clean room.

Cons:

Everything was ok.

2026-05-17 • via Nuitee
E
Eduardo Andaur • solo_traveller • cl
10
Pros:

Buena ubicación y un desayuno magnífico.

Cons:

Que el lavamanos del baño se sale el agua muy fácilmente. Nada en desperfecto, nada roto.

2026-05-16 • via Nuitee
M
Maria del Carmen • solo_traveller • cw
9
2026-05-14 • via Nuitee
A
Alejandro • solo_traveller • cr
10
2026-05-11 • via Nuitee
E
EDNA MARGARITA CABRERA BAUTISTA • family_with_children • co
10
Excelente todo.
Pros:

Excelente la atención del personal, los desayunos increibles, variedad en los productos y excelente calidad. Gracias por todo. Bendiciones.

2026-05-07 • via Nuitee
E
Ely • family_with_children • ve
9
2026-05-06 • via Nuitee
G
Garcés Alvarez • couple • es
10
Wonderful
Pros:

Close to everything

2026-05-04 • via Nuitee
E
Edgar • couple • pa
10
Pros:

Atención del personal, limpieza,ubicación el desayuno
La verdad calidad precio
Excelentes

2026-05-04 • via Nuitee
M
Monica • extended_group • co
10
2026-05-01 • via Nuitee
A
Angel • couple • pr
8
2026-05-01 • via Nuitee
S
Shihang • couple • cn
9
2026-04-28 • via Nuitee
M
McArthur • couple • us
10
Pros:

Todo estaban perfecto!!
Es un hotel hermoso y el servicio es excelente!!

2026-04-23 • via Nuitee
J
Jorge Andres • extended_group • co
10
Muy cómodo
Pros:

La ubicación es muy cómoda

2026-04-23 • via Nuitee