HS HOTSSON Smart León Centro Max

Hotels
•
HS Hotsson
9.2 (252 reviews)
Boulevard Adolfo López Mateos 2510, Colonia Jardines de Jerez , León , MX
+52 477 267 3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good room quality
Great location
Cons:
Cleanliness issues
High food prices

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness issues, such as dusty areas and unclean towels.
Service
9.7
Staff was reported as very friendly and professional, providing excellent service.
Location
9.7
Great location with accessibility to transportation and attractions.
Room Quality
9.7
Rooms were described as comfortable and spacious.
Amenities
9.2
Amenities include a small pool, though some functional issues were raised.
Value for Money
8.7
Thought to be somewhat expensive given certain concerns about quality.
Food and Beverage
8.7
Food quality is viewed as overpriced with mixed feelings about breakfast.
Overall Experience
9.7
Overall, most guests had a pleasant experience and were likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:35

Property Description

Luxurious Amenities
Experience a stay of luxury and comfort at HS HOTSSON Smart León Centro Max. Enjoy the outdoor pool, well-equipped gym, and stylish suites with free Wi-Fi. The air-conditioned suites feature modern décor, a seating area, minibar, and coffee maker for your convenience.

Gourmet Dining and Artistic Ambiance
Indulge in exquisite à la carte cuisine at the on-site restaurant with pool views. Immerse yourself in the artistic ambiance of the airy lobby, showcasing an art gallery and spacious lounge areas for relaxation.

Convenient Location and Services
Located next to Max Leon Shopping Centre and opposite the sports centre, our hotel offers easy access to both leisure and fitness activities. Take advantage of our 24-hour reception for car hire and transport services. Book now and enjoy complimentary private parking during your stay.

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Location

Guest Reviews

9.2
Based on 252 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.7
J
Juan Carlos • couple • mx
10
.
Pros:

.

Cons:

.

2026-09-13 • via Nuitee
R
Ruiz • family_with_children • mx
9
Pros:

tranquilidad

Cons:

no

2026-09-08 • via Nuitee
M
MARTINEZ • solo_traveller • mx
10
2026-09-07 • via Nuitee
M
Marina • extended_group • us
10
2026-08-13 • via Nuitee
D
De la Rosa • extended_group • mx
7
Bueno pero mas servicios necesita
Pros:

Me pareció un hotel confortable, limpio, bien ubicado y la persona que te recibe con el equipaje al llegar, amable, preparado y muy profesional.

Cons:

Pague una habitación para tres personas y solo me pusieron dos tazas, dos toallas y dos botellines de agua. Fui a recepción y me dieron la toalla extra pero la siguiente noche volví a tener solo para dos personas todo pagando para tres. Necesite una cuchara para el café que ponen en la habitación y no tenían. Al pedirlo en restaurante solo lograron conseguir dos cucharas desechables, el restaurante mi esposo pidio una carne imposible de comer era puro nervio sin poder partirla y al pedir un cuchillo que cortara contestaron que le prestarían uno de cocina ya que no lo tenian. El hotel es bueno pero le falta mucho a su servicio administrativo. Falta capacitación a su personal sobre servicio al cliente.

2026-08-11 • via Nuitee
J
Julien • solo_traveller • mx
6
Cons:

Dirty even after telling the reception, no action was taken
The breakfast is also very basic

2026-08-06 • via Nuitee
E
Esteban • family_with_children • mx
1
Pésimo
Pros:

ME cobraron doble ademas de las retenciones

Cons:

su falta de conocimiento

2026-08-04 • via Nuitee
T
Tetsuya • solo_traveller • mx
8
2026-06-08 • via Nuitee
T
Tetsuya • solo_traveller • mx
8
2026-06-08 • via Nuitee
F
FRANCISCO • extended_group • mx
8
Cons:

Baño olía a caño, aire acondicionado con fallas,

2026-06-04 • via Nuitee
J
Juan • solo_traveller • mx
9
Cómodo y habitaciones de calidad
Pros:

Habitaciones cómodas y muy limpias

Cons:

El estacionamiento no tiene esta directo en el hotel

2026-05-18 • via Nuitee
C
Coral Berenice • solo_traveller • mx
9
2026-05-14 • via Nuitee
R
Ramírez • couple • mx
1
No respetan reservaciones.
Pros:

Nada, no me aloje ahi no me respetaron mi reservación

Cons:

Que no hayan respetado mi reservación.
Los recepcionistas fueron muy groseros.
No había valet parking.

2026-05-05 • via Nuitee
M
MARTINEZ • solo_traveller • mx
10
2026-04-22 • via Nuitee
P
perea • couple • mx
9
2026-04-09 • via Nuitee
A
adriana • family_with_children • mx
4
Mala limpieza en habitación
Pros:

Las instalaciones

Cons:

La atención del personal de limpieza no hizo maa que tender la cama el piso estaba sucio y nada limpio incluso una taza con café asi la dejo

2026-03-30 • via Nuitee
M
MARTINEZ • family_with_children • mx
10
2026-03-22 • via Nuitee
D
Dave Velasco • family_with_children • mx
10
Pros:

La habitación, amplia y muy cómoda

Cons:

El acceso al estacionamiento

2026-03-17 • via Nuitee
E
Efren • couple • us
6
2026-03-07 • via Nuitee
F
Franco García • family_with_children • mx
9
2026-03-05 • via Nuitee