Residence Inn by Marriott Newport Middletown

We loved the location. Very close to Newport but also had restaurants nearby and a grocery!

Close to Newport and beach

As a person with asthma and chemical sensitivities I do NOT recommend this hotel. Used to stay here and always request fragrance chemical free but now they are spraying the headboards with fragrance, using scent pads in the vacuums, and strong scents in the lobby. I had major health issues staying here and the manager Michael Cascela does not understand the ADA and their obligations. He denied the use of fragrances when the other employees confirmed them, would not refund any of my stay when I could not sleep and spend much of the night in my hot car, Ruined a trip as we had to leave early and could not find another place to stay w short notice needing fragrance free. We are Elite Gold and. they would not find us another place to stay as outlined in Marriott literature. Spent 3 days in bed once I got home. Too bad othe remployees cared but manager does not value the customer.

Instalações, café da manhã e da honestidade dos funcionários, pois quando perdi meu telefone eles encontraram e guardaram na recepção do hotel. Muito obrigado!

We had a great stay at the Residence Inn Newport/Middletown for two nights. The two-bedroom suite was extremely spacious, clean, and comfortable, making it perfect for our family. Jorge at the front desk was friendly, welcoming, and very helpful during check-in, which made a great first impression.

We also really appreciated being able to check in early, especially after a long drive. It made the start of our stay much more convenient and relaxing. The breakfast staff was cheerful, attentive, and very customer-service oriented each morning as well.

Overall, the entire staff helped make our stay enjoyable, and I would definitely stay here again when visiting the area. Thank you Jorge!

Great breakfast. Helpful staff.

Awesome staff and amenities.

This Residence Inn is dilapidated, deteriorating & depressing. Marriott should have closed it for remodeling years ago. From the stains on the threadbare dirty carpets, junkyard banged up furniture, to towel racks & tissue holders falling off the walls, water pipes bursting & water shutoffs, this Residence Inn is a stain on the Marriott Brand name! My husband and I stay almost exclusively @ Marriott Residence Inns in a 2 bedroom suite as we travel from MA to FL up & down the coast each year & we expect the best from Marriott.

The rooms are clean, big and super comfortable. The location is 15-20 minutes from downtown Newport. We went for a labor day wedding and the prices of hotels in Newport were incredibly unaffordable for us, so this was the perfect solution. We got an Uber to get to an evening wedding on the water and everything worked out perfectly.

I would not change anything

Really nice for family’s need more space than a traditional room.

The location was very convenient, just minutes from the beaches and downtown. The staff was very attentive, and the breakfast was excellent.

Easy drive into Newport!

Just spent 35 days here attending a course at the US Navy War College. From the time we arrived after a long travel day, and graciously met by Peter, the best swing shift (3-11 pm) hotel professional I’ve ever encountered in over 900 Marriott stays. Until we departed 🌟🌟🌟🌟🌟 Service provided 24/7! Peter and the staff are a treasure! Never one issue during our stay.
The Residence is in a perfect location, (8 mins to the Navy War College ⚓️) restaurant's (lots of options) and a good grocery store a couple blocks away. Free parking. The cleaning team (Veronica is a 🌟) is amazing. They have a couple employees constantly roaming and providing assistance from any repairs in a room (only once - fixed in 5 mins) to maintaining a beautiful pool and hot tub. Adequate fitness Center with enough to get a full workout.
Cannot thank the management and staff enough for a wonderful stay. We forward to coming back in the fall 🍁 🍂 see you soon and thanks for a great stay!
Sincerely,
Greg

Great staff went out of their way for anything we needed...will stay again at this property!!

It’s important to note that ALL staff we had contact with was polite! When called about problems or needed supplies it came promptly.

Older property that desperately needs to be refurbished for the price it charges! I understand its Newport and location is close to all things Newport, but still at least provide some value for the price of the room?
Stayed only one night out of the 5 booked.
**Pet rooms is only on the first and second floor**. The hotel has 4 floors.
Bfast is excellent! Lots of choices and especially appreciates the ‘cage free’ eggs!

- dishwasher was not mounted so it tips over when u open the door.
- dishwasher has a wrong bottom rack that blocks the opening of the dish soap compartment during wash cycle. I would suspect minimal soap is used as it cakes up in the compartment at end of even the longest cycle . Its unhygienic!
- AC operates but had problem turning it off because of the noise of the unit right outside one of the 4 windows.
- Bathroom sink drains at a turtle’s pace.
- Toilet stopped up on the first flash.
- Room smells stale. I suspect it’s the dirty carpet and sofa?