The Gailes Hotel & Spa

Hotels
8 (1190 reviews)
Marine Drive, Gailes, Ayrshire , Irvine , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Noise issues
Cleanliness concerns
Amenities overcrowded

Categories

Cleanliness
7.46
Some mentions of hairs found in rooms and issues with cleanliness.
Service
8.43
Positive mentions of friendly and professional staff across various reviews.
Location
8.47
Convenient location with positive sentiments from multiple reviews.
Room Quality
7.42
Concerns about noise insulation and some dated aspects mentioned.
Amenities
7.95
Spa area was busy, but overall amenities are appreciated.
Value for Money
7.91
Mixed feedback about the value based on the overall experience.
Food and Beverage
8.46
Positive mentions of great food and wholesome dining experience.
Overall Experience
7.93
Overall positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Modern Accommodation and Contemporary Restaurant
Experience modern comfort at the 4-star Gailes Hotel, just a short drive from Prestwick Airport.

Leisure Facilities and Relaxation
Unwind at our fitness centre, hot tub, and sauna. Indulge in relaxation, additional fees apply.

Spacious Rooms and Fine Dining
Enjoy spacious rooms with all the amenities you need. Treat yourself to a meal at The Coast Restaurant with dishes made from locally sourced ingredients.

Book now for a luxurious stay at the Gailes Hotel, where comfort and convenience meet sophistication.

Important information:

Access to the thermal suite (vitality pool, sauna, steam room and relaxation area) and gym facilities at the Gailes Leisure Club is available at an additional cost of GBP 20 per person, payable direct to the hotel.


Please note that bookings for breakfast and dinner are essential. You can book this direct on the hotel website or by leaving a comment in the special request box.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

8
Based on 1190 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
P
Patrick solo_traveller be
1
Never again
Pros:

The location is just a parasite on the beautiful golf courses nearby. A lot of golfers think to book a nice hotel close to some famous golf courses but in reality the hotel is old fashioned, the rooms are very small with no ventilation or airco and just a 1 square meter window that only can be opened 20 cm.. the breakfast is a disaster. Very poor buffet no meat , no cheese. Coffee is black hot water and a capucchino in the morning is sold extra at 4.75 pounds 👀.

2026-08-14 via Nuitee
S
Scott couple gb
8
Very enjoyable
Pros:

Very nice hotel, modern fresh decoration and facilities. Staff lovely especially the staff in coast restaurant and lovely lady freshening up rooms.

Cons:

Whilst the arran suite was exceptionally nice. It was a bit strange looking over an area prepared for a wedding ceremony, with no other external view.

2026-08-12 via Nuitee
B
Bonnie couple gb
9
Lovely staff, would definitely stay again!
Pros:

From the minute we walked in the door, the staff were so so friendly and welcoming. Everyone we met was so chatty and happy to help. We were really impressed with the staff. Beds were so comfy and the bathrooms were lovely and clean.

Cons:

The quality of breakfast could have been a bit better. We also felt like it was quite expensive but I’m not sure if they were standard prices or just because of the wedding.

2026-08-11 via Nuitee
E
Electrical couple gb
7
2026-08-10 via Nuitee
R
Richard solo_traveller gb
10
Enjoyable
Pros:

Location

Cons:

All good

2026-08-09 via Nuitee
C
Cheryl solo_traveller gb
9
2026-08-08 via Nuitee
F
Fiona couple gb
6
Was ok!
Pros:

The hotel itself was nice

Cons:

No fridge in the room, the room was absolutely stifling and we had to ask several times for a fan. Then fault with fire alarm woke us up twice from 6am!!!

2026-08-07 via Nuitee
Z
Zoe solo_traveller gb
9
Amazing spa stunning room
Pros:

Reception girls were so lovely and helpful

Cons:

Beds were a tiny bit hard also missed a bath

2026-08-06 via Nuitee
I
ian solo_traveller gb
10
2026-08-05 via Nuitee
S
Scott couple ae
8
2026-08-05 via Nuitee
W
WILMA solo_traveller gb
8
Good seaside location and spotless hotel.
Pros:

The location and the room were fantastic.
The surrounding areas were lovely too like the outside space.
The overall staff were very polite and attentive especially the chamber maids when we were leaving in the morning.
The food and drinks were not overpriced like I thought they would be.

Cons:

Had to wait a while at reception to check in, the evening meal wasn't to the usual coast standard.
The rooms were really warm at night.

2026-08-05 via Nuitee
B
Beatrix extended_group de
7
Gutes Hotel mit kleinen Schwächen. Alles in allem okay
Pros:

Sauberkeit, gutes Essen, sehr freundliche Menschen, Driving Range

Cons:

Zimmer im Erdgeschoss zum Parkplatz sehr laut,sowohl von draußen, als auch von oben und den Fluren, jeder kann beim Fenster reinschauen. Überteuerter Zutritt zu Gym und Wellness

2026-08-03 via Nuitee
L
LYNN couple gb
8
2026-07-24 via Nuitee
E
Eve solo_traveller gb
9
Lovely stay for a birthday treat
Pros:

The location and grounds were lovely. Hotel very clean and decor was beautiful. The spa thermal experience was worth every penny. Very relaxing and calming.

Cons:

Having to pay everything seperate was a bit of a pain. Maybe a deal for stay, dinner, spa and breakfast would be beneficial, as it took me 2 days to get through to the hotel to book the spa. We had a very small issue at dinner. However was dealt with and we received complimentary drinks each. Was a bit of a wait for these, although got them in the end. All in all a really good stay and would definitely return.

2026-07-23 via Nuitee
A
Alison couple gb
8
2026-07-22 via Nuitee
N
Nancy couple gb
9
Would definitely recommend and would stay again and include a spa day
Pros:

Local to my requirements for this stay

Cons:

The continental breakfast was quite restrictive no cold meats or cheeses available

2026-07-21 via Nuitee
F
Frank solo_traveller gb
7
Nice hotel with good facilities but food not so good.
Pros:

The spa was very good and the options for treatments were numerous.

Cons:

The food wasn't good quality or hot, only look warm and the Sunday roast was very tough, even the roast potatoes were hard.

2026-07-20 via Nuitee
J
Joe solo_traveller gb
1
Pros:

Area location

Cons:

We booked a suit and ended up in a double room not acceptable

2026-07-20 via Nuitee
G
Graham couple gb
8
2026-07-19 via Nuitee
C
Claire couple gb
8
2026-07-19 via Nuitee