The Gailes Hotel & Spa

Hotels
8 (1200 reviews)
Marine Drive, Gailes, Ayrshire , Irvine , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Noise issues
Cleanliness concerns
Amenities overcrowded

Categories

Cleanliness
7.46
Some mentions of hairs found in rooms and issues with cleanliness.
Service
8.43
Positive mentions of friendly and professional staff across various reviews.
Location
8.47
Convenient location with positive sentiments from multiple reviews.
Room Quality
7.42
Concerns about noise insulation and some dated aspects mentioned.
Amenities
7.95
Spa area was busy, but overall amenities are appreciated.
Value for Money
7.91
Mixed feedback about the value based on the overall experience.
Food and Beverage
8.46
Positive mentions of great food and wholesome dining experience.
Overall Experience
7.93
Overall positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Modern Accommodation and Contemporary Restaurant
Experience modern comfort at the 4-star Gailes Hotel, just a short drive from Prestwick Airport.

Leisure Facilities and Relaxation
Unwind at our fitness centre, hot tub, and sauna. Indulge in relaxation, additional fees apply.

Spacious Rooms and Fine Dining
Enjoy spacious rooms with all the amenities you need. Treat yourself to a meal at The Coast Restaurant with dishes made from locally sourced ingredients.

Book now for a luxurious stay at the Gailes Hotel, where comfort and convenience meet sophistication.

Important information:

Access to the thermal suite (vitality pool, sauna, steam room and relaxation area) and gym facilities at the Gailes Leisure Club is available at an additional cost of GBP 20 per person, payable direct to the hotel.


Please note that bookings for breakfast and dinner are essential. You can book this direct on the hotel website or by leaving a comment in the special request box.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

8
Based on 1200 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
L
Lisa solo_traveller gb
10
2026-09-10 via Nuitee
A
Ashlyn couple gb
10
Fantastic stay!
Pros:

We loved the venue, the staff couldn’t have been more helpful. It was spotless and the sauna/jacuzzi and steam room meant we didn’t even have to visit the spa. Food was fab also! Can’t wait to visit again.

2026-09-07 via Nuitee
J
Jamie couple gb
3
Disappointed with the all round stay, was not of the quality expected for the price point.
Pros:

Location was good, room was clean

Cons:

Spa facilities, the reason we booked, were pretty underwhelming, treatments were extortionate and having to pay on top of a £190 per night booking to use the spa felt a bit of a con. Restaurant service was poor, items on the menu unavailable, food was mediocre and priced too high.

2026-09-06 via Nuitee
R
Rhianna couple gb
8
2026-09-06 via Nuitee
K
Kev solo_traveller gb
7
2026-09-03 via Nuitee
G
Gary couple gb
2
I ordered sea bass for dinner and got deep fried haddock the waitress said sorry I thought you meant fish!the smoked had
Pros:

Lovely setting

Cons:

The food

2026-09-02 via Nuitee
H
Heidi couple gb
9
2026-09-01 via Nuitee
G
Gordon solo_traveller gb
9
Only one night but very enjoyable.
Pros:

Everything! The breakfast was amazing.

Cons:

Nowhere to hang towels in the bathroom ! Very low water pressure.

2026-08-29 via Nuitee
G
Gordon family_with_children gb
8
OK
Pros:

Breakfast was disappointing .

Cons:

Breakfast

2026-08-28 via Nuitee
L
Lisa couple gb
10
2026-08-24 via Nuitee
E
Elizabeth extended_group gb
10
2026-08-24 via Nuitee
A
Alan couple gb
10
Pros:

Room was lovely, SPA was very good, food was top notch in restaurant

Cons:

Only downside was SPA was in a building about 150 metre walk from reception outside

2026-08-23 via Nuitee
M
millie couple gb
10
2026-08-22 via Nuitee
N
Nicola family_with_children gb
7
Clean, comfortable, over priced.
Pros:

Stayed for a wedding, lovely venue and very clean

Cons:

Over priced for the room, we were situated right at the other side where the wedding was being held too, not worth hundreds of pounds to stay.

2026-08-22 via Nuitee
A
Ashleigh couple gb
10
Beautiful hotel, really enjoyed the spa.
Pros:

Beautiful hotel, loved the spa.

2026-08-20 via Nuitee
L
Lewis solo_traveller ie
8
Road Trip
Pros:

Food was great, rooms very clean, staff very nice

Cons:

Alcohol was overpriced, think they take advantage of being some distance away from any town or village.

2026-08-16 via Nuitee
K
Kate couple gb
10
2026-08-16 via Nuitee
P
Patrick solo_traveller be
1
Never again
Pros:

The location is just a parasite on the beautiful golf courses nearby. A lot of golfers think to book a nice hotel close to some famous golf courses but in reality the hotel is old fashioned, the rooms are very small with no ventilation or airco and just a 1 square meter window that only can be opened 20 cm.. the breakfast is a disaster. Very poor buffet no meat , no cheese. Coffee is black hot water and a capucchino in the morning is sold extra at 4.75 pounds 👀.

2026-08-14 via Nuitee
S
Scott couple gb
8
Very enjoyable
Pros:

Very nice hotel, modern fresh decoration and facilities. Staff lovely especially the staff in coast restaurant and lovely lady freshening up rooms.

Cons:

Whilst the arran suite was exceptionally nice. It was a bit strange looking over an area prepared for a wedding ceremony, with no other external view.

2026-08-12 via Nuitee
B
Bonnie couple gb
9
Lovely staff, would definitely stay again!
Pros:

From the minute we walked in the door, the staff were so so friendly and welcoming. Everyone we met was so chatty and happy to help. We were really impressed with the staff. Beds were so comfy and the bathrooms were lovely and clean.

Cons:

The quality of breakfast could have been a bit better. We also felt like it was quite expensive but I’m not sure if they were standard prices or just because of the wedding.

2026-08-11 via Nuitee