The Gailes Hotel & Spa

Hotels
8 (1139 reviews)
Marine Drive, Gailes, Ayrshire , Irvine , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Noise issues
Cleanliness concerns
Amenities overcrowded

Categories

Cleanliness
7.46
Some mentions of hairs found in rooms and issues with cleanliness.
Service
8.43
Positive mentions of friendly and professional staff across various reviews.
Location
8.47
Convenient location with positive sentiments from multiple reviews.
Room Quality
7.42
Concerns about noise insulation and some dated aspects mentioned.
Amenities
7.95
Spa area was busy, but overall amenities are appreciated.
Value for Money
7.91
Mixed feedback about the value based on the overall experience.
Food and Beverage
8.46
Positive mentions of great food and wholesome dining experience.
Overall Experience
7.93
Overall positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Modern Accommodation and Contemporary Restaurant
Experience modern comfort at the 4-star Gailes Hotel, just a short drive from Prestwick Airport.

Leisure Facilities and Relaxation
Unwind at our fitness centre, hot tub, and sauna. Indulge in relaxation, additional fees apply.

Spacious Rooms and Fine Dining
Enjoy spacious rooms with all the amenities you need. Treat yourself to a meal at The Coast Restaurant with dishes made from locally sourced ingredients.

Book now for a luxurious stay at the Gailes Hotel, where comfort and convenience meet sophistication.

Important information:

Access to the thermal suite (vitality pool, sauna, steam room and relaxation area) and gym facilities at the Gailes Leisure Club is available at an additional cost of GBP 20 per person, payable direct to the hotel.


Please note that bookings for breakfast and dinner are essential. You can book this direct on the hotel website or by leaving a comment in the special request box.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1139 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
M
Marion couple gb
10
Thank you to all the staff and we will be back.
Cons:

On reading negative reviews we decided to see for ourselves. Rooms had lovely refurbishment to high standard.Restaurant Lovely - food superb.

2026-06-13 via Nuitee
P
Petra extended_group si
10
2026-06-10 via Nuitee
J
Jill couple gb
10
Top quality hotel. Absolutely love staying here!
Pros:

Such a wonderful hotel. Beautiful luxurious decor, clean & comfortable. Brilliant staff. Love it here!

Cons:

Nothing!

2026-06-10 via Nuitee
S
Suzanne solo_traveller gb
10
Pros:

Friendly welcoming staff

2026-06-09 via Nuitee
N
Nolan couple gb
10
2026-06-06 via Nuitee
D
Dow solo_traveller gb
9
2026-06-03 via Nuitee
L
Lorna solo_traveller gb
8
Pros:

Clean. Modern.

Cons:

Beds not so comfortable

2026-05-31 via Nuitee
S
Shanice solo_traveller gb
2
Pros:

I liked the location

Cons:

I was meant to get a superior double I ended up with 2 single beds pushed together ,so very uncomfortable, the door ratted all night and the WiFi was terrible

2026-05-29 via Nuitee
P
Philip couple gb
9
Great room, good food and good value.
Pros:

Good sized room. Decent value. Good food.

Cons:

Some staff better than others, but overall friendly and helpful.

2026-05-27 via Nuitee
D
David couple gb
7
We had a nice time but felt it was not great value for money. Expensive for what you get.
Pros:

Convenient location and it is clean and tidy.

Cons:

Not luxurious as advertised or priced. Rooms are that big and facilities are quite limited.

2026-05-25 via Nuitee
J
Jacqueline couple gb
10
Enjoyable
Pros:

The staff were very polite and the breakfast was excellent.

2026-05-25 via Nuitee
J
James couple gb
10
Relaxing
Pros:

Staff very friendly room very comfortable good to relax.

2026-05-22 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Location was peaceful, clean and well laid out. Facilities overall were clean and tidy, suite was lovely.

Cons:

Service at dinner was a bit on the slow side, had to prompt after 15 mins for the drinks we had asked for and the bill. Filter and jets in the jacuzzi bath do need a good clean as noticed "bits" coming out and floating in the water on use.

2026-05-22 via Nuitee
J
Judith couple gb
7
Pros:

Comfortable

Cons:

Breakfast fabulous meal at night disappointing

2026-05-20 via Nuitee
R
Richard couple gb
10
2026-05-17 via Nuitee
M
Maddy couple gb
9
Beautiful hotel with a stunning location. Staff were very friendly! Would recommend staying
Pros:

Location, option for spa facilities

Cons:

Food wasn’t worth the price we thought and the bedding in our room was too clean. Had splotches of blood on it.

2026-05-11 via Nuitee
E
Edward couple gb
6
Breakfast was substandard for the price
Pros:

It was very clean

Cons:

The price wasn’t worth it

2026-05-10 via Nuitee
A
Alan couple gb
8
2026-05-09 via Nuitee
K
Kenny couple gb
10
Great place
Pros:

Modern and clean

Cons:

Nothing

2026-05-09 via Nuitee
O
Omowaare couple gb
9
2026-05-06 via Nuitee