The Gailes Hotel & Spa

Hotels
8 (1154 reviews)
Marine Drive, Gailes, Ayrshire , Irvine , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Noise issues
Cleanliness concerns
Amenities overcrowded

Categories

Cleanliness
7.46
Some mentions of hairs found in rooms and issues with cleanliness.
Service
8.43
Positive mentions of friendly and professional staff across various reviews.
Location
8.47
Convenient location with positive sentiments from multiple reviews.
Room Quality
7.42
Concerns about noise insulation and some dated aspects mentioned.
Amenities
7.95
Spa area was busy, but overall amenities are appreciated.
Value for Money
7.91
Mixed feedback about the value based on the overall experience.
Food and Beverage
8.46
Positive mentions of great food and wholesome dining experience.
Overall Experience
7.93
Overall positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Modern Accommodation and Contemporary Restaurant
Experience modern comfort at the 4-star Gailes Hotel, just a short drive from Prestwick Airport.

Leisure Facilities and Relaxation
Unwind at our fitness centre, hot tub, and sauna. Indulge in relaxation, additional fees apply.

Spacious Rooms and Fine Dining
Enjoy spacious rooms with all the amenities you need. Treat yourself to a meal at The Coast Restaurant with dishes made from locally sourced ingredients.

Book now for a luxurious stay at the Gailes Hotel, where comfort and convenience meet sophistication.

Important information:

Access to the thermal suite (vitality pool, sauna, steam room and relaxation area) and gym facilities at the Gailes Leisure Club is available at an additional cost of GBP 20 per person, payable direct to the hotel.


Please note that bookings for breakfast and dinner are essential. You can book this direct on the hotel website or by leaving a comment in the special request box.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1154 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
Janice solo_traveller gb
7
Nice room but not really worth the money
Pros:

Location- public areas- room esp shower room

Cons:

Cost - pretty expensive at £237
Breakfast very disappointing - hot food was served as a buffet ( eggs could be cooked fresh)
Expected more from this standard of hotel.

2026-07-03 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Helpful staff

Ultra convenient location next to golf course

Cons:

Nothing

2026-07-01 via Nuitee
P
Paul solo_traveller gb
7
Pros:

Staff were helpful/ location / room was nice .

Cons:

The TV was so complicated I couldn't get it to work .asked the reception for assistance and they struggled for 25mins by that time the football was nearly finished .

2026-06-28 via Nuitee
S
SUE couple ie
8
Good place to stop when heading to the Highlands, solid nights sleep, dog well looked after.
Pros:

Dog friendly throughout. Good offerings at breakfast. Room was spacious and big comfy bed.

Cons:

Being asked to pay £20 to use the gym once (didn't go), can understand the Spa costing money but not for a 30min gym visit.

2026-06-27 via Nuitee
G
George extended_group gb
10
Great location for golfers, clean and friendly staff
Pros:

Everything, staff very helpful and we were there for golf so perfect location.

Cons:

Nothing

2026-06-25 via Nuitee
A
Abi couple gb
9
2026-06-24 via Nuitee
J
Jerry couple us
10
Fabulous excellent service polite staff
Pros:

Location

Cons:

N/A

2026-06-23 via Nuitee
J
James couple gb
10
Absolutely brilliant will definitely be back for a visit
Pros:

Property was excellent and the spa was wonderful. Reception staff were amazing and very polite and couldn’t do enough to help well done girls your a credit to the hotel

Cons:

Absolutely nothing

2026-06-22 via Nuitee
R
Robert couple gb
10
2026-06-22 via Nuitee
S
Stuart extended_group gb
8
A fun night away - but externally not a very pretty hotel.
Pros:

Went for one night for a spa break. The room was clean - the spa facilities were small but good. It was reasonably priced.

Cons:

The view of the car park.

2026-06-21 via Nuitee
J
John solo_traveller gb
10
J H R
Pros:

A wonderful Hotel with helpful and courteous staff.

Cons:

N / A

2026-06-20 via Nuitee
N
nicole solo_traveller gb
10
2026-06-17 via Nuitee
H
Holly couple gb
10
Cons:

Only downside they didn’t take cash

2026-06-16 via Nuitee
M
Mark couple gb
10
Perfect
Pros:

An excellent hotel with great facilities. Perfect base if you’re exploring the area.

2026-06-16 via Nuitee
M
Marion couple gb
10
Thank you to all the staff and we will be back.
Cons:

On reading negative reviews we decided to see for ourselves. Rooms had lovely refurbishment to high standard.Restaurant Lovely - food superb.

2026-06-13 via Nuitee
J
Jill couple gb
10
Top quality hotel. Absolutely love staying here!
Pros:

Such a wonderful hotel. Beautiful luxurious decor, clean & comfortable. Brilliant staff. Love it here!

Cons:

Nothing!

2026-06-10 via Nuitee
P
Petra extended_group si
10
2026-06-10 via Nuitee
S
Suzanne solo_traveller gb
10
Pros:

Friendly welcoming staff

2026-06-09 via Nuitee
N
Nolan couple gb
10
2026-06-06 via Nuitee
D
Dow solo_traveller gb
9
2026-06-03 via Nuitee