Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6395 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , JP
+81 3-3211-2233

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 6395 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
A
Akira • couple • jp
10
最高
Pros:

部屋が清潔でロケーションが良かったです

2026-09-12 • via Nuitee
M
Marielle • solo_traveller • be
9
Tokio
Pros:

Toplocatie

Cons:

/

2026-09-12 • via Nuitee
C
CT • solo_traveller • fr
10
2026-09-11 • via Nuitee
J
Jacqueline • couple • au
8
Pros:

Fantastic location

2026-09-10 • via Nuitee
泰源 • couple • tw
10
地理位置超棒
Pros:

位置就在東京車站日本橋出口，超方便

2026-09-10 • via Nuitee
敏 • solo_traveller • tw
10
2026-09-10 • via Nuitee
M
MAKOTO • couple • jp
9
駅からも近く本当に便利、気持ちよくすごせました。
Pros:

スタッフの連携がすばらしい！！
お願いしたことが、スムーズに他のスタッフに伝わって、気持ちよく実行してくれました。

Cons:

便座が暖かくなかった、なぜ？

2026-09-09 • via Nuitee
F
fanny • family_with_children • fr
10
Pros:

Na

Cons:

Na

2026-09-09 • via Nuitee
Y
YUMI • couple • jp
7
ホテルは綺麗で、フロントの対応が良かった
Pros:

フロントの対応が良かった。背の高い男性が特に。

Cons:

エレベーターが遠い。地下に行くのが面倒

2026-09-09 • via Nuitee
P
philippe • couple • fr
9
trés bien
Pros:

Belle prestation, bien placé, luxueux

Cons:

chambre petite et manque de rangements, lit collé au mur. Diner : buffet moyen.

2026-09-08 • via Nuitee
F
FRANCISCO MANUEL • family_with_children • es
9
2026-09-07 • via Nuitee
T
Taocong • couple • us
9
Pros:

Very convenient and easy access to Tokyo train station. Lots of restaurants and shops in the train station and nearby. This is the second time we stayed in this hotel.

2026-09-07 • via Nuitee
H
Huei Chu • extended_group • tw
7
Cons:

A bit old and not bright enough

2026-09-06 • via Nuitee
S
Sera • solo_traveller • kr
10
2026-09-05 • via Nuitee
D
Deborah • couple • au
9
Great stay, wonderful helpful staff and accommodation that provides all that is needed
Pros:

Great central position for access to transport and shopping

Cons:

Nothing

2026-09-05 • via Nuitee
B
BOKAI • family_with_children • tw
10
Pros:

選擇車站側 小孩看火車看很開心 雖然靠近車站 但完全不會吵

Cons:

枕頭軟硬不習慣 雖然有提供兩種軟硬兩種枕頭

2026-09-05 • via Nuitee
R
Rostyk • family_with_children • us
10
2026-09-04 • via Nuitee
W
Winnie • couple • hk
10
2026-09-03 • via Nuitee
P
Pedrito • couple • ph
10
2026-09-03 • via Nuitee
S
Smadar • couple • us
8
2026-09-03 • via Nuitee