Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6223 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , jp
+81332112233

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.7
Based on 6223 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
S
Shiho • family_with_children • us
9
2026-07-03 • via Nuitee
C
Chris • family_with_children • us
9
2026-07-03 • via Nuitee
S
Sherliana • couple • sg
9
2026-07-02 • via Nuitee
C
Chiyin • family_with_children • tw
8
2026-07-02 • via Nuitee
H
Hiu Fu • couple • hk
10
2026-07-02 • via Nuitee
H
Harris • family_with_children • au
7
Pros:

Check in was easy

Cons:

We where happy with everything

2026-07-01 • via Nuitee
S
SHOKO • solo_traveller • us
10
2026-07-01 • via Nuitee
E
Ernesto III • couple • ph
7
Pros:

Great room size. Helpful staff

Cons:

Gym is not great.

2026-07-01 • via Nuitee
J
John • couple • us
9
2026-07-01 • via Nuitee
R
ROBERT • solo_traveller • us
10
2026-06-30 • via Nuitee
C
Carmen Huiyi • family_with_children • sg
9
Comfortable stay and good location
Pros:

Location

Cons:

Nothing

2026-06-30 • via Nuitee
C
Corinne ROGERS • couple • ch
8
2026-06-30 • via Nuitee
J
Jane • solo_traveller • nz
10
Pros:

The staff remembered me from my stay over two weeks ago.

2026-06-29 • via Nuitee
C
Christine • couple • sg
8
Loved looking over the railway tracks and perfect for the limited time we had
Pros:

Enjoyed looking over the railway tracks. Very convenient for getting a dinner in the evening (many restaurants nearby) and catching a train the next morning

Cons:

-

2026-06-29 • via Nuitee
R
Rita • couple • us
10
2026-06-28 • via Nuitee
A
Anoop • solo_traveller • sg
7
Pros:

My trip was centred around travelling using local train and Shinkansen and there couldn't be a better location for the hotel to be in.

2026-06-28 • via Nuitee
T
Tai soon • extended_group • sg
9
2026-06-28 • via Nuitee
D
Daniel • family_with_children • co
10
2026-06-28 • via Nuitee
S
Sarah • family_with_children • sg
9
Good location
Pros:

Stayed for a night. The location was really good for us since we were taking the Shinkansen the next day. Comfy room and friendly staff. The model of Tokyo station and the trains in the lobby was a big highlight for the kids!

Cons:

Nothing

2026-06-28 • via Nuitee
Z
ZAFER • family_with_children • tr
10
2026-06-27 • via Nuitee