Sheraton New Delhi Hotel

Hotels
Sheraton
9.2 (1359 reviews)
District Centre, Saket , New Delhi , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and friendly staff
Cons:
Location is cut off from central historical sites

Categories

Cleanliness
9.15
The room was clean and well maintained throughout the stay.
Service
9.65
The staff was polite, attentive, and friendly; special mention to Richa, who was very supportive.
Location
8.15
Well located for exploring Mehrauli, but cut off from central and Old Delhi.
Room Quality
9.15
The room quality was good, well equipped, and comfortable.
Amenities
9.35
Excellent food options and well-maintained amenities were provided.
Value for Money
9.15
Overall a good value considering the service and amenities.
Food and Beverage
9.65
The food selection was excellent, fresh, and well presented.
Overall Experience
9.35
Overall the stay was comfortable, pleasant, and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:53

Property Description

Luxurious Accommodation
Sheraton New Delhi Hotel offers 220 rooms and suites, each equipped with air conditioning, a minibar, and a private bathroom with complimentary toiletries.

Dining Excellence
Indulge in a culinary journey at the hotel's 5 Food & Beverage outlets, including Dakshin for South Indian cuisine, Delhi Pavilion for multi-cuisine delights, and Yi-Jing for innovative Chinese dishes.

Relaxation and Wellness
Unwind at the outdoor swimming pool, spa, and fitness centre, or explore nearby attractions such as the Qutub Minar and Select City Walk.

Book now and experience the epitome of luxury and comfort at Sheraton New Delhi Hotel!

Important information:

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Dining options include Dakshin - Showcases the rich diversity of South Indian tradition through specialty cuisine offerings from states of Tamil Nadu, Kerala, Andhra Pradesh & Karnataka, Delhi Pavilion - Savor gourmet delights at this multi-cuisine restaurant. The Chocolate Boutique is a chocolate boutique offering an assortment of premium chocolate delights. Experience a mosaic of diverse taste united by Delhi's fondness for good food. Alcoholic and nonalcoholic beverages can be enjoyed at the Lounge Bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1359 reviews
Cleanliness: 9.15
Service: 9.65
Location: 8.15
Room Quality: 9.15
Amenities: 9.35
Value for Money: 9.15
Food and Beverage: 9.65
Overall Experience: 9.35
R
rahel couple il
9
Pros:

מלון נקי, נחמד, צוות הקבלה וחדר האוכל שרותי מאד, ארוחת הבוקר מגוונת באוכל הודי , חסר קצת מגוון גבינות וירקות ,רחוק מהעיר ניו דלהי
כ50-60 דקות נסיעה , צמוד למרכז קניות גדול ,

Cons:

רחוק מניו דלהי לוקח כמעט שעה להגיע לכל מקום במרכז העיר

2026-07-25 via Nuitee
S
Sujan family_with_children in
1
Disappointed with the service
Pros:

The staff is very well behaved .

Cons:

I was in shock at the service , I have stayed at other ITC hotels around the country. I am sad to see such poor service from them .. firstly I didn’t get the room I booked , they told me they didn’t have that room and will shift me the next day . The behaviour of the staff is very good that I have to mention . Next day the front desk acted like they didn’t know anything, so I explained them again , and again I was assured I will be shifted soon . After I requesting them all day and explaining my self again and again about why I should be moved I was still not moved . No apology just a smile and “let me look into it “ is all that I got. Maybe it happened only to me but I was deeply disappointed. We pay good money to get a comfortable stay but here I felt like it’s a waste. The room service also took too long to come after me mentioning to them it was for the kid .. the breakfast is so unorganised didn’t get water , didn’t get eggs , all was slow , plates were empty. I went at 9am breakfast is till 10:30 so I don’t have more words about their services..
I would suggest anyone who is reading this don’t book this hotel if you are planning to in the price you will get a better bigger room at any other 5star property . I am never going back.

2026-07-25 via Nuitee
H
Hari couple in
10
2026-07-25 via Nuitee
T
Tello Sanchez family_with_children mx
10
excelente
Pros:

El Hotel esta increible, muy bonito, con una atencion excelente, tal vez demasiado cargada, las habitaciones muy limpias y comodas, el desayuna tambien muy bueno y variado.

Cons:

su ubicacion, quedo en medio de la ciudad, que se a convertido en una zona desagradable, con la calle de entrada muy mala, por la parte de atras, se puede salir a un Mall, pero esa cuadra esta llena de mujeres con niños pequeños pidiendo limosna de forma agresiva.

2026-07-23 via Nuitee
S
Stephen couple ie
9
2026-07-23 via Nuitee
S
Suliman family_with_children sa
8
اقامه جميله
Pros:

الفندق جميل ونظيف

Cons:

لا شي

2026-07-22 via Nuitee
B
Balachandran solo_traveller qa
8
Ambience at its best
Pros:

Attitude

Cons:

Menu could have made better

2026-07-22 via Nuitee
Y
yigal couple il
10
נחזור שוב
Pros:

הכל היה מעולה

2026-07-22 via Nuitee
O
Ophir couple il
10
2026-07-19 via Nuitee
太一 solo_traveller vn
10
2026-07-19 via Nuitee
A
Atul solo_traveller in
10
Pros:

Courteous behaviour and clean, luxurious surroundings

Cons:

Nothing

2026-07-19 via Nuitee
A
Anshif couple in
10
2026-07-18 via Nuitee
V
Vijayant family_with_children qa
8
2026-07-18 via Nuitee
M
Marine solo_traveller fr
9
Top
Pros:

Super accueil, chambre propre et lit confortable, très bon petit déjeuner avec beaucoup de choix

2026-07-16 via Nuitee
I
Ishaq couple in
10
2026-07-11 via Nuitee
S
Stafford couple gb
6
Good, but ultimately slightly disappointed with the service.
Pros:

Clean and tidy with easy access to the shopping malls nearby.

Cons:

The lack of ability to serve something as simple as breakfast. Tables not prepared, repetitive requests for items such as butter. Having requested a boxed breakfast for our last day on the way the airport this failed to be ready, and when hastily produced the drink carton had no straws to drink from. A real shame for a hotel that should do better.

2026-07-08 via Nuitee
S
Singh couple in
10
2026-07-07 via Nuitee
K
kaur solo_traveller de
9
2026-07-06 via Nuitee
R
Rashmi solo_traveller au
8
2026-07-06 via Nuitee
Z
Zain couple gb
10
What I really like about the hotel is that everything is good and clean, and the customer service is excellent. Since I
Pros:

When my guest arrived to the hotel without delaying, they send them to the room as soon as possible that’s why I’m so happy with the Hotel thank you

Cons:

Good location clean Hotel

2026-07-05 via Nuitee