Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.39
Issues with cleanliness reported in reviews, including blood and mold.
Service
9.86
Generally positive mentions of staff helpfulness and efficiency, despite some complaints.
Location
9.9
Many reviews praised the excellent location near shopping and dining options.
Room Quality
8.35
Mixed sentiments with room comfort issues noted due to size and cleanliness.
Amenities
8.88
Amenities generally appreciated, though some limited complaints about gym and pool.
Value for Money
8.84
Value perceived as decent, but some guests felt it was overpriced.
Food and Beverage
9.39
Positive feedback on food quality and dining experience.
Overall Experience
9.36
Overall positive experience noted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

City Views Gym and Pool
Hotel Pullman Santiago El Bosque offers a unique experience with its gym and pool situated on the 18th floor, providing breathtaking city views.

Convenient Location
Located just 200 meters from Tobalaba Subway Station and the renowned Costanera Center shopping mall, our hotel ensures easy access to prime city attractions.

LILA Restaurant Experience
Indulge in a culinary journey at LILA, our hotel bar and restaurant, boasting a large terrace with a retractable roof for year-round enjoyment. Experience a cosmopolitan atmosphere and savor dishes made with the finest, carefully selected ingredients.

Book now and elevate your stay at Hotel Pullman Santiago El Bosque.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9
Based on 2396 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
J
Julio • family_with_children • cl
9
Pros:

Ubicación

Cons:

Nada

2026-10-16 • via Nuitee
L
Leonardo • couple • it
10
Pros:

tutto la colazione

Cons:

la piscina non era riscaldata

2026-10-14 • via Nuitee
J
JORGE HERNANDO • couple • co
9
Pros:

La ubicación es excelente, frente al MUT lo cual facilita mucho el plan de compras, comida, desplazamiento en metro. Se encuentra en una zona bonita, moderna, muy céntrica. El personal todo muy amable, en especial en el restaurante Javiera te hace sentir como en casa. El buffet de desayuno muy completo.

Cons:

la habitación podría tener una poltrona adicional y ser un poco más amplia, pero en general las habitaciones están bien.

2026-10-13 • via Nuitee
A
AKARI • couple • jp
10
2026-10-13 • via Nuitee
E
Everton • solo_traveller • br
10
2026-10-13 • via Nuitee
A
ANDRE • solo_traveller • br
8
2026-10-12 • via Nuitee
C
Czajko • extended_group • au
9
Would definitely recommend this hotel.
Pros:

Clean and comfortable. Great breakfast. Close to public transport and restaurants.

Cons:

Nil

2026-10-12 • via Nuitee
S
Suelen • family_with_children • br
9
2026-10-11 • via Nuitee
S
saira • couple • gb
10
Really nice hotel, good location and nice staff
Pros:

This is a nice hotel very modern in an excellent location just across the road from a good mall, the staff were very nice, breakfast was exceptional and the rooms were big, it was very easy to get Ubers from this hotel

Cons:

We were on a half board package which we would not normally buy this was a mistake for us as it was quite restricted and I am a fussy eater, the staff did offer me alternatives and were very good but I probably would not choose this option if I stayed again as it was really easy to get good food in the area

2026-10-11 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-10-10 • via Nuitee
F
FERNAN • family_with_children • cr
9
2026-10-10 • via Nuitee
A
Ana Catherine • couple • br
10
2026-10-10 • via Nuitee
V
VIRGINIA • solo_traveller • au
10
Excellent stay
Pros:

Great location, customer service was excellent, staff went out of their way to ensure they provided the best service. Totally recommended.

Cons:

All was great.

2026-10-09 • via Nuitee
R
Renato • couple • br
10
2026-10-07 • via Nuitee
B
Bruno • couple • ar
10
Impecable
Pros:

La atención del personal de front desk es excepcional. El hotel evidentemente tiene políticas adecuadas para brindar valor agregado.

2026-10-07 • via Nuitee
C
Cristian • couple • cl
9
2026-09-19 • via Nuitee
C
Carolina • couple • br
10
2026-09-18 • via Nuitee
A
Ailton • couple • br
8
Foi boa
Pros:

Serviço restaurante.

Cons:

Ar condicionado do quarto. Não funcionava devidamente.

2026-09-18 • via Nuitee
C
Caroline • family_with_children • br
10
2026-09-18 • via Nuitee
Y
Yair • family_with_children • cl
10
2026-09-18 • via Nuitee