The Westin Chicago Lombard

Hotels
•
Westin
8.4 (686 reviews)
70 Yorktown Center , Lombard , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Nice staff
Great location
Cons:
Cleanliness issues
Room quality concerns
Noisy environment

Categories

Cleanliness
6.91
Several reviews mentioned cleanliness issues such as crumbs in the bed and items left from previous guests.
Service
9.08
Most reviews indicate the staff were nice and helpful, but some reports of unwelcoming behavior.
Location
9.42
The location is frequently praised for its convenience and closeness to attractions.
Room Quality
7.87
Mixed feedback with some praises but notable complaints about specific room conditions.
Amenities
7.4
Amenities like the restaurant received praise, but issues were reported in other areas.
Value for Money
8.86
Value perceived as good, particularly with regards to the location and some quality aspects.
Food and Beverage
8.91
Breakfast and restaurant food received positive reviews, though some service issues noted.
Overall Experience
8.78
Overall sentiment was positive despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:55

Property Description

Luxurious Accommodation and Convenient Location
Experience sophistication and modern convenience in the heart of Lombard/Oak Brook. The Westin Chicago Lombard offers a seamless blend of style and comfort for both business and leisure travelers.

Exceptional Amenities for a Relaxing Stay
Indulge in our indoor pool and state-of-the-art Westin Workout fitness centre. Whether you're looking to unwind or stay active, we have you covered with top-notch facilities and services.

Explore, Relax, and Enjoy
From easy access to local attractions like the Brookfield Zoo to nearby corporate headquarters, our prime location ensures you make the most of your stay. Plus, we welcome all pets for a nominal fee, making your furry friends a part of the adventure.

Book now for an unforgettable stay at the Westin Chicago Lombard!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Minimum check in age is 18.

The Westin Chicago Lombard accepts pets weighing 56.6 kg or less. They are not permitted in the food and beverage areas. The pet fee is $50 per room, per night. Guests must sign waiver upon arrival at the hotel and they will be responsible for excessive damage or required cleaning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.4
Based on 686 reviews
Cleanliness: 6.91
Service: 9.08
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.78
A
Arvind • couple • za
1
2026-09-19 • via Nuitee
A
Arvind • solo_traveller • za
1
Terrible. Never come back
Pros:

Only the gym

Cons:

Filthy & Stench

2026-09-19 • via Nuitee
G
Gilmore • couple • us
9
2026-09-10 • via Nuitee
B
Browne • couple • us
10
2026-09-09 • via Nuitee
M
Marie • solo_traveller • gb
8
2026-09-04 • via Nuitee
M
Maurice • couple • us
10
2026-08-31 • via Nuitee
J
Jean • solo_traveller • us
10
I totally enjoyed my stay.
Pros:

I liked the glass wine glasses. I don’t like drinking wine from plastic.
The pool was wonderful and the whirlpool was amazing.

Cons:

Leaving. The set cost of breakfast.

2026-08-31 • via Nuitee
A
Annette • solo_traveller • ch
1
2026-08-29 • via Nuitee
J
Jenn • extended_group • us
10
We were in town for 24 hrs for a baby shower, the entire experience was superb and I will be staying at the Westin in Lo
Pros:

The ambiance, the room and the bed was so comfortable.

Cons:

Not a thing!

2026-08-25 • via Nuitee
C
Campbell • couple • us
10
2026-08-25 • via Nuitee
R
Röhr • solo_traveller • de
8
2026-08-21 • via Nuitee
C
Christin • couple • us
1
Pros:

Nice room and view.

Cons:

Random charge, person at desk also gave me run around about card information not matching when I booked through booking.

2026-08-18 • via Nuitee
N
Nichole • couple • us
9
Even though it was a short stay, we enjoyed the beautiful, modern, and clean facilities.
2026-08-17 • via Nuitee
D
Dynette • solo_traveller • us
1
Pros:

It looks nice once you arrive

2026-08-16 • via Nuitee
E
Ellen • couple • us
8
The hotel was doable. I just chose the wrong room for a comfortable week long stay.
Pros:

Looked nice and was clean

Cons:

The hidden fees

2026-08-10 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-08-09 • via Nuitee
N
Nina • couple • us
9
2026-08-06 • via Nuitee
A
Ashvinkumar • couple • us
10
2026-07-06 • via Nuitee
A
Ashvinkumar • couple • us
10
2026-07-06 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-07-04 • via Nuitee