Renaissance Shanghai Yu Garden Hotel

Hotels
•
Renaissance Hotels & Resorts
8.8 (2092 reviews)
No. 159 South He Nan Road , Shanghai , CN
+86 21 2321 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Inconsistent housekeeping
Dining quality issues
Room temperature control problems

Categories

Cleanliness
8.88
Rooms were clean, but some areas lacked housekeeping attention.
Service
9.35
Staff were generally helpful, although some could improve their demeanor.
Location
9.39
Great location, close to key attractions and metro.
Room Quality
8.34
Rooms are spacious but some are old; a few issues reported.
Amenities
8.87
Good gym and breakfast, but room temperature issues noted.
Value for Money
8.83
Standard value for the area, but dining options could improve.
Food and Beverage
7.88
Breakfast and in-room dining were disappointing at times.
Overall Experience
8.85
Generally positive but some service and quality issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:49

Property Description

Luxurious Accommodation and Convenient Location
Renaissance Shanghai Yu Garden Hotel, part of the Marriott Group, offers luxurious accommodation just steps away from Yu Garden metro station and the iconic Yu Garden. With flat-screen satellite TVs and vibrant room colors, guests are treated to a comfortable stay in the heart of Shanghai.

Dining Options and Fitness Center
Indulge in culinary delights with 6 dining options, including Chinese, Japanese, and international cuisines, as well as refreshing cocktails at the Yu Bar. Stay active at the 24-hour fitness center or take a relaxing dip in the indoor pool.

Club Lounge and City Views
Unwind at the Club Lounge on the 17th floor while enjoying panoramic views of the city. With convenient access to top attractions like The Bund and Xintiandi, Renaissance Shanghai Yu Garden Hotel is the perfect choice for your Shanghai getaway.

Book now for a memorable stay at Renaissance Shanghai Yu Garden Hotel!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that except for family rooms, all room types with breakfast included rates can provide up to two breakfasts
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.8
Based on 2092 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
B
Bernabo • solo_traveller • ar
10
Pros:

Barbara, at the front desk was great. Super helpful!

2026-10-29 • via Nuitee
K
Kissné Sághegyi • family_with_children • hu
10
2026-10-29 • via Nuitee
E
Elena • family_with_children • se
10
Pros:

Ellen is perfect

2026-10-29 • via Nuitee
K
Kissné Sághegyi • solo_traveller • hu
9
2026-10-26 • via Nuitee
E
EMILIE • couple • jp
10
Pros:

The service is great! Ellen particularly warm welcomed us !

2026-10-26 • via Nuitee
A
Angela • family_with_children • nz
3
Really disappointed as this was our last stop- wouldn’t recommend based on price and experience
Pros:

The location was central and the staff were friendly

Cons:

TERRIBLE experience with noise above us - like
Literally banging untill 1am both nights. Not sure if we were unlucky but not even the noise complaints worked. Kept our young children up both nights.

2026-10-25 • via Nuitee
P
Paula • solo_traveller • pt
10
2026-10-24 • via Nuitee
A
Aleksei • family_with_children • ru
10
Pros:

Ellen wang is good

2026-10-24 • via Nuitee
H
Helena • family_with_children • at
8
Nice room but a bathroom to be renewed
Pros:

The interior was very nice, helpful staff & plentiful breakfast. The room was well equipped and the bed was comfortable.

Cons:

The bathroom sadly didn't meet our expectations. The shower cabin was quite worn down, there was mold in the corners but the worst part was really the drain. When the water started running, it smelled terrible, we only managed to finish the shower by breathing through the mouth. We told the staff about this issue and apparently they sent someone, but sadly it didn't get better after this.

2026-10-24 • via Nuitee
S
setareh • family_with_children • ae
10
Pros:

Hannie and other staffs were very kind and helpful.

2026-10-24 • via Nuitee
S
setareh • family_with_children • ae
10
2026-10-24 • via Nuitee
L
Laurent • couple • sg
9
2026-10-23 • via Nuitee
G
GIOVANNI • family_with_children • it
7
2026-10-23 • via Nuitee
O
Olga • solo_traveller • es
9
Parfait, comme d’habitude.
Pros:

Plusieurs fois dans cet hôtel. Chambre très confortable. Emplacement idéal pour découvrir différents endroits de l’intérêt. Personnel très attentif, gentil et arrangeant. Spéciale note pour Thomas qui a chaque fois arrive à trouver une bonne solution, très gentil et professionnel. Merci à Barbara.

Cons:

Grand dommage pour le restaurant et bar panoramique. J’espère que’ils vont être réouvert bientôt

2026-10-22 • via Nuitee
A
Anton • couple • ru
10
Pros:

Perfect staying in Renessance. Barbara on reception was a professional and very helpful. Thanks for staying.

2026-10-21 • via Nuitee
P
Patricia • extended_group • au
10
2026-10-21 • via Nuitee
C
CT • family_with_children • sg
8
Nice hotel in a great location
Pros:

The location was great. Yuyuan Garden and metro was a few minutes away. The breakfast selection was quite good.

Cons:

The local staff at the front desk do not smile much but are generally quite helpful. I'm not sure if it's the language barrier. They can speak basic English but get confused and look unhappy if you ask too many questions.

2026-10-18 • via Nuitee
S
SANDRO • couple • br
10
Hotel maravilhoso com Hi-Fi zero
Pros:

Localização maravilhosa, quarto espaçoso, café da manhã excelente e funcionários super atenciosos.

Cons:

O Wi-Fi é péssimo. Um hotel com toda essa estrutura e não tem uma rede de internet boa.

2026-10-17 • via Nuitee
P
Peter • solo_traveller • de
9
2026-10-17 • via Nuitee
W
wulff • solo_traveller • il
10
A great stay, highly Recommended!!!
Pros:

Location, location, location…The hotel is located 30 Meter from the entrance to the Metro! Very convinient! The hotel is located 7 minutes walk from the old city and yu garden! The staff is very helpful and provides all the necessary information. They even let me a late check out at 16:00. I highly recommend the Renaissance hotel! URI Wolf

Cons:

Nothing

2026-10-17 • via Nuitee