Hampton Inn London Ontario

Hotels
•
Hampton Inn
8.4 (335 reviews)
840 Exeter Road , London , CA
+1 519-649-6500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and common areas
Friendly and helpful staff (personal touches noted)
Good location / close to attractions
Comfortable beds
Good value for the price
Enjoyable pool and pleasant breakfast options (for some guests)
Loyal repeat guests
Cons:
Parking lot/security concerns (car break-in noted)
Breakfast inconsistencies: limited selection, slow restocking, and early closing
Small pool and occasional noise from other guests
Pullout bed uncomfortable
Check-in delays when desk staff left unattended
Laundry requires cash which inconvenienced some guests

Categories

Cleanliness
9.2
Consistently praised across reviews: rooms, bathrooms and common areas described as spotless and well-maintained; multiple guests explicitly called the hotel very clean.
Service
9
Staff repeatedly noted as great and helpful (friendly front desk, Diane singled out, staff offered to send forgotten items); a few operational lapses (desk attendant left leading to check-in wait) but overall strong service.
Location
8.8
Generally favorable: described as close to everything and 'location was great'; one mention of being slightly outside central London but still manageable for sightseeing.
Room Quality
8
Mostly positive (new, clean rooms, cozy beds), but some negatives like an uncomfortable pullout bed and occasional noise from other guests impacted room experience.
Amenities
7.6
Mixed: small but pleasant pool and laundry available, however issues with parking, need for cash in laundry, and limited parking/security concerns lowered this score.
Value for Money
8.9
Good value noted explicitly ('For the price it’s really worth it') and repeat guests consider it their go-to, indicating strong perceived value.
Food and Beverage
7.5
Mixed breakfast feedback: some guests loved the breakfast (top notch, berry waffles, bottomless coffee, varied proteins), while others reported a very limited buffet, slow restocking, and early breakfast closing.
Overall Experience
8.2
Generally positive overall: many repeat guests and high satisfaction with staff, cleanliness and value, tempered by isolated issues (parking/security, breakfast inconsistencies, occasional noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just 13 miles from London International Airport, our hotel in Ontario offers easy access for travelers. Explore downtown London, only 10 minutes away, and visit attractions like the Grand Theater and Centennial Hall, just 5 miles from the hotel.

Modern Amenities
Enjoy free WiFi, an indoor pool, and comfortable rooms equipped with a mini-refrigerator, coffee machine, and cable TV with pay-per-view movies. Our newly renovated guest rooms also feature ironing facilities, a hairdryer, and a radio for your convenience.

Guest-Friendly Services
Make use of our lobby microwave and experience a hassle-free stay with us. Book your room at Hampton Inn London Ontario for a memorable and comfortable experience.

Important information:

Please note: The property may authorize credit cards 24 hours in advance to your arrival date. Should a credit card decline, we make every effort to contact our guests. If property is unable to contact reservation is subject to be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 335 reviews
Cleanliness: 9.2
Service: 9
Location: 8.8
Room Quality: 8
Amenities: 7.6
Value for Money: 8.9
Food and Beverage: 7.5
Overall Experience: 8.2
H
Heather • solo_traveller • ca
9
Pros:

cleanliness

2026-11-05 • via Nuitee
M
Mike • couple • ca
9
This place is second to none
Pros:

Comfortable

Cons:

Trying to make a left hand turn into the hotel

2026-11-02 • via Nuitee
H
Hannah • extended_group • us
10
2026-10-31 • via Nuitee
E
Erwin • solo_traveller • ca
9
2026-10-14 • via Nuitee
O
Oscar dario • family_with_children • ca
10
2026-10-13 • via Nuitee
R
Ravneet • solo_traveller • ca
8
2026-09-13 • via Nuitee
M
Mike • couple • ca
9
For the price it’s really worth it
Pros:

Close to everything

Cons:

Parking lot needs improvement

2026-09-11 • via Nuitee
H
Hugo • solo_traveller • ca
9
2026-09-11 • via Nuitee
D
DineshN • family_with_children • ca
7
Good Hotel
Pros:

Cleanliness: The room, bathroom, and common areas were all spotless and well-maintained throughout the stay.
Location: Slightly outside central London, though still easy enough to get around and manageable for daily sightseeing.

Cons:

The breakfast selection was limited to a tiny buffet, and restocking was very slow. Key items frequently ran out, leaving guests waiting up to 15 minutes for replenishments.

2026-09-08 • via Nuitee
V
Vinícius • family_with_children • us
9
Pros:

All good

Cons:

Nothing

2026-09-08 • via Nuitee
J
Juan • family_with_children • ca
10
great
Pros:

all was great, new place, clean, all working ok

2026-09-07 • via Nuitee
J
James • couple • us
9
ok
Pros:

OK

Cons:

Desk person should have had backup - left desk to attend to situation in laundry. Guests waited quite a long time to get checked in.

2026-09-06 • via Nuitee
S
Stephen • family_with_children • ca
9
Great staff; clean hotel.
Pros:

Staff was great and hotel was very clean

Cons:

The pullout bed in the room wasn’t very comfortable

2026-09-02 • via Nuitee
Z
Zayra • couple • ca
9
2026-08-31 • via Nuitee
M
Muir • couple • us
9
This is a beautiful hotel. I forgot my bathing suit and cover. The staff called and offered to send it to me through the
Pros:

Location was great. The hotel was beautiful nice and clean. Staff was great. Enjoyed the pool!

Cons:

I liked everything.

2026-08-29 • via Nuitee
L
Lovesspaceships • solo_traveller • ca
8
Pros:

Easy check in with wonderful and helpful staff. The beds were super cozy. Pool was small but a nice way to start our morning. The breakfast.. oh my god. Totally top notch. Try the berry waffles and bottomless coffee.

Cons:

I couldnt watch Amazon prime.

2026-08-22 • via Nuitee
X
XU • family_with_children • ca
7
2026-08-22 • via Nuitee
D
Dorian • couple • us
9
Overal good but just uneased seeing a car broken into.
Pros:

Hotel was really clean

Cons:

We arrived at 4am. Went around the back of the building to look for parking and noticed 1 while car park alongside the building was broken into with glass shattered.
We reported it to the front desk.

2026-08-15 • via Nuitee
J
JPJA08 • Family
8
Clean and Friendly Staff
Pros:

Stayed for three nights, first night was quiet, friendly front desk staff. Second and third night many teams were staying and it was very loud. Contacted front desk and they dealt with it promptly, also dealt with too many kids in the pool in a prompt manner. Would stay there again when in the area.

2026-08-10 • via Tripadvisor
V
Val • solo_traveller • ca
8
2026-08-09 • via Nuitee