Comfort Suites Galveston Cruise Port Area - Beachside

Hotels
•
Comfort Suites
7.6 (540 reviews)
3606 89th Street , Galveston , US
+1 409-741-9977

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor parking situation

Categories

Cleanliness
5.41
Several reviews mentioned issues with cleanliness, including bed bugs and a dirty room.
Service
9.38
Consistently described as friendly and helpful, with positive mentions of front desk staff.
Location
9.12
Positive feedback regarding the proximity to the beach and attractions.
Room Quality
7.87
Mostly good, with mentions of great room style but some issues with beds and cleanliness.
Amenities
6.9
Mixed feedback about amenities; parking and elevator issues were frequently mentioned.
Value for Money
7.86
Value perceived as fair but impacted by the cleanliness issues.
Food and Beverage
7.41
Breakfast was typical but nothing exceptional, as noted in several reviews.
Overall Experience
6.88
Guests expressed mixed feelings, with highlights on service and location but significant complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Luxurious Amenities and Features

The Comfort Suites hotel offers a range of amenities and features to make your stay truly comfortable. From free high-speed Internet access to a seasonal outdoor pool and a well-equipped exercise room, we have everything you need for a relaxing getaway.

Delicious Breakfast Options

Start your day right with our complimentary hot breakfast, featuring a variety of delicious options including eggs, meat, yogurt, fresh fruit, and your choice of hot waffle flavors. For those on the go, grab a Your Suite Success Grab & Go bag two hours before breakfast.

Convenient Business Facilities

Business travelers will find everything they need at our hotel, including a public computer with Internet access, copy and fax services, and comfortable workspaces in all suites. Stay connected with our recharge devices in every guest room.

Book now to experience the perfect blend of comfort and convenience at the Comfort Suites hotel in Galveston!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 540 reviews
Cleanliness: 5.41
Service: 9.38
Location: 9.12
Room Quality: 7.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 6.88
B
Beverly • couple • us
5
Mediocre
Pros:

Convenient

Cons:

Super expensive for quality of hotel

2026-09-19 • via Nuitee
K
Kay • solo_traveller • us
10
2026-09-17 • via Nuitee
J
Julia • family_with_children • us
8
2026-09-15 • via Nuitee
B
Boyter • solo_traveller • us
1
Disappointed
Pros:

Location and price were fine

Cons:

Room smelled of mildew, they only clean the rooms every three days, they didn't have towels...I guess they ran out. Breakfast wasn't replenished with food. Carpet was filthy and entire place was dirty. Pool needed work done to it, missing tiles and sharp edges. No dresser or place to put our clothes. Tile was painted in bathroom. Entire place needs remodel or demolition.

2026-09-15 • via Nuitee
W
William • family_with_children • us
9
We always love staying here when we have a Carnival Cruise booked!
Pros:

The location is great, its walking distance to the fishing pier and the beach just off the Seawall. There is also a bowling alley and movie theater right next door.

Cons:

The parking situation around the building is crazy at times.

2026-09-12 • via Nuitee
D
Davis • extended_group • us
8
2026-09-08 • via Nuitee
D
dunn • solo_traveller • us
10
Pros:

Good service

Cons:

Staff

2026-08-30 • via Nuitee
R
Roger • family_with_children • us
3
Pros:

It was by the beach but had to walk up the street and then across to the beach

Cons:

The Staff was not friendly at all nor helpful! Parking lot was too small and cramped! Rooms were not clean, bedding was not clean! We will not stay here again!

2026-08-29 • via Nuitee
A
Allen • solo_traveller • us
10
Pros:

The cleanliness, Shuttle service

Cons:

N/A

2026-08-20 • via Nuitee
T
Tony Borens • couple • us
7
Pros:

Breakfast was and always has been great 👍

Cons:

N/A

2026-08-17 • via Nuitee
S
Solenberg • family_with_children • us
8
2026-08-16 • via Nuitee
M
Melissa • family_with_children • us
1
2026-08-13 • via Nuitee
S
Sarah • family_with_children • us
7
Pros:

Location and pricing was great. Shout out to staff member Lloyd for going above and beyond with friendly service

2026-08-13 • via Nuitee
M
Miguel • solo_traveller • us
5
Pros:

That i had a roof over my head.

Cons:

Mostly everything. 600$ for 2 nights of this was straight fraud. Ridiculous.

2026-08-10 • via Nuitee
R
Rine • family_with_children • us
2
2026-08-09 • via Nuitee
S
Sydney • family_with_children • us
1
Extremely disappointed, disgusting
Pros:

Nothing, absolutely disgusting, our room was filthy and had stains everywhere, the ac vent was also filled with gunk

Cons:

Everything, very filthy

2026-08-03 • via Nuitee
D
Donna • solo_traveller • us
9
2026-07-25 • via Nuitee
G
Gaona • family_with_children • us
10
Muy bien
2026-07-25 • via Nuitee
M
Miguel • solo_traveller • us
10
Pros:

We loved how close we were to the seawall. Perfect walking distance but not near the loud crowds.

Cons:

There is 1 elevator so that was kind of unfortunate, but we took the stairs most of the time being the building is only 3 floors. We were on the 3rd floor.

2026-07-21 • via Nuitee
S
Sally • family_with_children • us
6
Pros:

Breakfast was on points every Thing was wonderful staff was kind

Cons:

Nothing

2026-07-20 • via Nuitee