Comfort Suites Galveston Cruise Port Area - Beachside

Hotels
Comfort Suites
7.6 (540 reviews)
3606 89th Street , Galveston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor parking situation

Categories

Cleanliness
5.41
Several reviews mentioned issues with cleanliness, including bed bugs and a dirty room.
Service
9.38
Consistently described as friendly and helpful, with positive mentions of front desk staff.
Location
9.12
Positive feedback regarding the proximity to the beach and attractions.
Room Quality
7.87
Mostly good, with mentions of great room style but some issues with beds and cleanliness.
Amenities
6.9
Mixed feedback about amenities; parking and elevator issues were frequently mentioned.
Value for Money
7.86
Value perceived as fair but impacted by the cleanliness issues.
Food and Beverage
7.41
Breakfast was typical but nothing exceptional, as noted in several reviews.
Overall Experience
6.88
Guests expressed mixed feelings, with highlights on service and location but significant complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Luxurious Amenities and Features

The Comfort Suites hotel offers a range of amenities and features to make your stay truly comfortable. From free high-speed Internet access to a seasonal outdoor pool and a well-equipped exercise room, we have everything you need for a relaxing getaway.

Delicious Breakfast Options

Start your day right with our complimentary hot breakfast, featuring a variety of delicious options including eggs, meat, yogurt, fresh fruit, and your choice of hot waffle flavors. For those on the go, grab a Your Suite Success Grab & Go bag two hours before breakfast.

Convenient Business Facilities

Business travelers will find everything they need at our hotel, including a public computer with Internet access, copy and fax services, and comfortable workspaces in all suites. Stay connected with our recharge devices in every guest room.

Book now to experience the perfect blend of comfort and convenience at the Comfort Suites hotel in Galveston!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 540 reviews
Cleanliness: 5.41
Service: 9.38
Location: 9.12
Room Quality: 7.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 6.88
R
Roger family_with_children us
3
Pros:

It was by the beach but had to walk up the street and then across to the beach

Cons:

The Staff was not friendly at all nor helpful! Parking lot was too small and cramped! Rooms were not clean, bedding was not clean! We will not stay here again!

2026-08-29 via Nuitee
A
Allen solo_traveller us
10
Pros:

The cleanliness, Shuttle service

Cons:

N/A

2026-08-20 via Nuitee
T
Tony Borens couple us
7
Pros:

Breakfast was and always has been great 👍

Cons:

N/A

2026-08-17 via Nuitee
S
Solenberg family_with_children us
8
2026-08-16 via Nuitee
S
Sarah family_with_children us
7
Pros:

Location and pricing was great. Shout out to staff member Lloyd for going above and beyond with friendly service

2026-08-13 via Nuitee
M
Melissa family_with_children us
1
2026-08-13 via Nuitee
M
Miguel solo_traveller us
5
Pros:

That i had a roof over my head.

Cons:

Mostly everything. 600$ for 2 nights of this was straight fraud. Ridiculous.

2026-08-10 via Nuitee
R
Rine family_with_children us
2
2026-08-09 via Nuitee
S
Sydney family_with_children us
1
Extremely disappointed, disgusting
Pros:

Nothing, absolutely disgusting, our room was filthy and had stains everywhere, the ac vent was also filled with gunk

Cons:

Everything, very filthy

2026-08-03 via Nuitee
G
Gaona family_with_children us
10
Muy bien
2026-07-25 via Nuitee
D
Donna solo_traveller us
9
2026-07-25 via Nuitee
M
Miguel solo_traveller us
10
Pros:

We loved how close we were to the seawall. Perfect walking distance but not near the loud crowds.

Cons:

There is 1 elevator so that was kind of unfortunate, but we took the stairs most of the time being the building is only 3 floors. We were on the 3rd floor.

2026-07-21 via Nuitee
W
Wright solo_traveller us
1
Pros:

The staff Mrs. Edward's was kind and very polite

Cons:

Had to change rooms due to my room not prepared or clean at check-in. Having to take our own linen or towels to desk just to retrieve fresh ones.having to go from 3rd floor to 1st floor for ice due to machine broke on 3rd floor.

2026-07-20 via Nuitee
S
Sally family_with_children us
6
Pros:

Breakfast was on points every Thing was wonderful staff was kind

Cons:

Nothing

2026-07-20 via Nuitee
J
jennifergP2393PO Couples
2
Dilapidated and Subpar, even for Comfort Inn
Pros:

This place is terrible. No room service on weekends but we arrived Thursday and never received towels or any service at all. Holes in the carpet in our room. This is a low end, run down Comfort Inn.
Breakfast is subpar, no yogurt at 8:30 (no they won’t be refilling it) 3 half rotten apples, empty pan for potatoes so, powered eggs or, meat? The front desk agent this morning is curt, matter-of-fact. Definitely not hospitable. $200 a night for a Comfort Inn you’d think they’d at least be friendly. What a joke.

2026-07-19 via Tripadvisor
S
stephanie couple us
8
Too expensive motel was outdated
Pros:

Close and convenient to the port.

Cons:

Too expensive

2026-07-19 via Nuitee
O
Orlando family_with_children us
9
2026-07-19 via Nuitee
D
Duane family_with_children us
5
Cons:

Breakfast area wasn’t clean.

2026-07-18 via Nuitee
B
Brittany family_with_children us
9
Love the convenience of how close every thing is the staff is super amazing
Pros:

Everyone was super friendly and great staff

Cons:

My only complaint is the beds where super hard for me but others like it that literally my only complaint

2026-07-15 via Nuitee
F
Flanigan family_with_children us
5
Pros:

Maintenance guy was prompt and friendly.

Cons:

Breakfast was poor. Room needed some repairs and better cleaning. Staff need to be better trained- arrived and had no shower curtain. Went to get more towels and was asked why I needed more. I told her because we had to use them to sop up water from first shower due to no shower curtain. We had gone to ask for one and were told by that person we didn't need one. Second person brought one right up! Kids charged some food to the room and then later when husband tried to he was told they didn't do that there! Handle kept falling off BR door.

2026-07-08 via Nuitee