Comfort Suites Galveston Cruise Port Area - Beachside

Hotels
•
Comfort Suites
7.6 (495 reviews)
3606 89th Street , Galveston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor parking situation

Categories

Cleanliness
5.41
Several reviews mentioned issues with cleanliness, including bed bugs and a dirty room.
Service
9.38
Consistently described as friendly and helpful, with positive mentions of front desk staff.
Location
9.12
Positive feedback regarding the proximity to the beach and attractions.
Room Quality
7.87
Mostly good, with mentions of great room style but some issues with beds and cleanliness.
Amenities
6.9
Mixed feedback about amenities; parking and elevator issues were frequently mentioned.
Value for Money
7.86
Value perceived as fair but impacted by the cleanliness issues.
Food and Beverage
7.41
Breakfast was typical but nothing exceptional, as noted in several reviews.
Overall Experience
6.88
Guests expressed mixed feelings, with highlights on service and location but significant complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Luxurious Amenities and Features

The Comfort Suites hotel offers a range of amenities and features to make your stay truly comfortable. From free high-speed Internet access to a seasonal outdoor pool and a well-equipped exercise room, we have everything you need for a relaxing getaway.

Delicious Breakfast Options

Start your day right with our complimentary hot breakfast, featuring a variety of delicious options including eggs, meat, yogurt, fresh fruit, and your choice of hot waffle flavors. For those on the go, grab a Your Suite Success Grab & Go bag two hours before breakfast.

Convenient Business Facilities

Business travelers will find everything they need at our hotel, including a public computer with Internet access, copy and fax services, and comfortable workspaces in all suites. Stay connected with our recharge devices in every guest room.

Book now to experience the perfect blend of comfort and convenience at the Comfort Suites hotel in Galveston!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 495 reviews
Cleanliness: 5.41
Service: 9.38
Location: 9.12
Room Quality: 7.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 6.88
C
Caleb • family_with_children • us
2
We won’t be choosing that hotel again.
Pros:

The only thing to like was that the third floor had been redone so the inside of the room was nice looking.

Cons:

Most of the property is run down, there was not really any hot water to shower with(it was luke warm at best), they had no blankets to go with the fold out sofa, the breakfast was not good at all and had sub par choices. Our key card wouldn’t even let us in our room so multiple times we had to go down and get a new one.

2026-05-19 • via Nuitee
Q
Quentyn • couple • us
10
Pros:

How comfortable the room was and how close the beach was

Cons:

Tv could have been a little bigger and way more channels

2026-05-18 • via Nuitee
D
Dirk • couple • nl
7
2026-05-11 • via Nuitee
T
Thompson • couple • us
10
Clean comfortable and location all great
Pros:

Very clean and close to the port

Cons:

The restaurant was extremely busy and the wait was over an hour to get our food. The hotel was very busy as it was embankment day for ships

2026-05-09 • via Nuitee
P
Patrice • family_with_children • us
9
Pros:

Staff friendly. Rooms clean. Shuttle service to and from airport.

Cons:

Can't think of thing.

2026-05-02 • via Nuitee
T
Tracy • solo_traveller • us
1
Most horrible place I have ever stayed especially for the cost.
Pros:

Absolutely nothing.

Cons:

We were put in an unfinished remodel room. Paint splattered on doors, no baseboards, just stings hanging where baseboards were. No electrical covers on switches, and extremely rude girl at front desk. Will not be booking at this location again 😒

2026-04-25 • via Nuitee
B
Barbara • solo_traveller • us
7
2026-04-13 • via Nuitee
V
Vicente • family_with_children • us
10
2026-03-23 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Kelly at the front desk was awesome

2026-03-23 • via Nuitee
O
Olena • family_with_children • us
6
2026-03-22 • via Nuitee
R
Rose • family_with_children • us
6
Pros:

Good location

Cons:

I didn’t like the price. Too high for what we are used to paying there.

2026-03-19 • via Nuitee
C
Cynthia • couple • us
8
2026-03-16 • via Nuitee
B
Betty • family_with_children • us
6
Decent but definitely merited improvement. Not sure if we will return to that property.
Pros:

Breakfast was good. Staff were friendly. Cruise parking available.

Cons:

Roaches and bed bugs in room. Carpet did not feel clean. A Suitcase was left on the hotel shuttle due to loading new passengers before all current passengers were unloaded. Hotel staff did assist in putting us in touch with the guest who inadvertently took our suitcase home with them. Much coordination and expense was required to retrieve it.

2026-03-16 • via Nuitee
K
Kerri • family_with_children • us
8
2026-03-06 • via Nuitee
M
Martinez • couple • us
10
Great stay. Front desk associate very nice and accommodating
Pros:

Clean and organized

2026-03-02 • via Nuitee
R
Robert • couple • us
10
2026-02-27 • via Nuitee
A
Analissa • family_with_children • us
10
2026-02-14 • via Nuitee
C
Craver • extended_group • us
10
Great
Pros:

I’d like that we did have parking but the staff was friendly. We were able to eat breakfast that morning and the shuttle took us to the ship and they picked us up when we got back.

Cons:

N/A

2026-02-13 • via Nuitee
G
GoPlaces15022029158 • Couples
2
Filty & Stinks !!!
Pros:

This place is Absoulty filty and stinks. Stained bed clothes, stained carpet, as for the microwave, I’ve no words !!
Reception lady was very nice. One person on reception to handle at least 15 guests to check in, takes time.
I’ve nothing more to say !!!!

2026-02-10 • via Tripadvisor
F
Felicia Phillips • family_with_children • us
10
2026-02-08 • via Nuitee