Comfort Suites Galveston Cruise Port Area - Beachside

Hotels
•
Comfort Suites
6.5 (418 reviews)
3606 89th Street , Galveston , US
+1 409-741-9977

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location close to beach and Seawall
Several staff members praised as friendly and accommodating (e.g., Gloria, Lloyd, Mrs. Edwards)
Breakfast often described as very good/excellent
Convenient access to local attractions and shuttle service
Cons:
Significant cleanliness issues (cockroaches, mildew, stains, filthy carpets)
Outdated rooms and maintenance problems (holes in carpet, painted tile, missing furniture)
Parking is limited and cramped
Inconsistent breakfast replenishment and food quality for some guests
Pool/hot tub and other amenity maintenance issues
Perception of being overpriced for the quality provided

Categories

Cleanliness
3
Multiple reports of cockroaches, stains, mildew smell, filthy carpets and AC vents; several guests described rooms as unclean or filthy, indicating a major cleanliness problem.
Service
9
Several guests praised individual staff (Gloria, Lloyd, Mrs. Edwards) as very accommodating and helpful, though a few reviews noted unfriendly or curt desk agents; overall staff sentiment is strongly positive.
Location
9.5
Consistently praised for proximity to the beach, seawall, fishing pier and local attractions; parking around the building is frequently cited as cramped or difficult.
Room Quality
3.5
Multiple reports of outdated rooms, holes in carpet, painted/poor bathroom finishes, missing dressers, mildew and smells — rooms are generally described as dated and in need of repair or remodel.
Amenities
7
Mixed: breakfast and shuttle service noted positively in some reviews; however pool/hot tub issues (too hot, missing tiles, sharp edges), broken ice machine and limited elevator reduce amenity quality.
Value for Money
4
Multiple guests called the hotel overpriced or 'fraud' for the condition and service received; value perception is generally poor compared with expectations.
Food and Beverage
8.5
Breakfast is frequently described as excellent or consistently good by several guests, though a few reviewers reported poor replenishment and subpar breakfast items.
Overall Experience
7.5
Mixed overall: many guests enjoy the location and helpful staff, while cleanliness, room condition and value complaints create widely varying experiences; the average impression is slightly above the midpoint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities and Features

The Comfort Suites hotel offers a range of amenities and features to make your stay truly comfortable. From free high-speed Internet access to a seasonal outdoor pool and a well-equipped exercise room, we have everything you need for a relaxing getaway.

Delicious Breakfast Options

Start your day right with our complimentary hot breakfast, featuring a variety of delicious options including eggs, meat, yogurt, fresh fruit, and your choice of hot waffle flavors. For those on the go, grab a Your Suite Success Grab & Go bag two hours before breakfast.

Convenient Business Facilities

Business travelers will find everything they need at our hotel, including a public computer with Internet access, copy and fax services, and comfortable workspaces in all suites. Stay connected with our recharge devices in every guest room.

Book now to experience the perfect blend of comfort and convenience at the Comfort Suites hotel in Galveston!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 418 reviews
Cleanliness: 3
Service: 9
Location: 9.5
Room Quality: 3.5
Amenities: 7
Value for Money: 4
Food and Beverage: 8.5
Overall Experience: 7.5
D
Diana • family_with_children • us
6
I would not stay here again
Pros:

Gloria was amazing and it was across the street from the beach

Cons:

We found two cockroaches in the room and when reported tried to tell us they were Texas ants. I’m from Texas and know the difference. Also all of the outside doors were taped into the open position so that anybody could just walk in.

2026-10-30 • via Nuitee
D
Diana • family_with_children • us
5
2026-10-30 • via Nuitee
S
Suzan • couple • us
10
2026-10-24 • via Nuitee
K
Kaira • couple • us
10
2026-10-22 • via Nuitee
G
Genoa • couple • us
8
Good value for the price.
Pros:

Location was great with easy access.

Cons:

Parking was not great. No overflow parking. Spaces were very tight.

2026-10-18 • via Nuitee
M
Marsha • couple • us
10
Our stay was great! The room was nice & very clean. The breakfast was excellent!
Pros:

The property was very clean. Easy access.

Cons:

Hot tub was too hot!

2026-10-16 • via Nuitee
C
CARLA • solo_traveller • us
10
Pros:

The staff was amazing and very accommodating.

Cons:

There wasn't anything that I didn't like.

2026-10-12 • via Nuitee
C
christina • family_with_children • us
5
2026-10-12 • via Nuitee
A
ashlyn • solo_traveller • us
7
2026-10-11 • via Nuitee
W
Walker • solo_traveller • us
7
Pros:

Was clean

Cons:

Older

2026-10-09 • via Nuitee
B
Beverly • couple • us
5
Mediocre
Pros:

Convenient

Cons:

Super expensive for quality of hotel

2026-09-19 • via Nuitee
K
Kay • solo_traveller • us
10
2026-09-17 • via Nuitee
J
Julia • family_with_children • us
8
2026-09-15 • via Nuitee
B
Boyter • solo_traveller • us
1
Disappointed
Pros:

Location and price were fine

Cons:

Room smelled of mildew, they only clean the rooms every three days, they didn't have towels...I guess they ran out. Breakfast wasn't replenished with food. Carpet was filthy and entire place was dirty. Pool needed work done to it, missing tiles and sharp edges. No dresser or place to put our clothes. Tile was painted in bathroom. Entire place needs remodel or demolition.

2026-09-15 • via Nuitee
W
William • family_with_children • us
9
We always love staying here when we have a Carnival Cruise booked!
Pros:

The location is great, its walking distance to the fishing pier and the beach just off the Seawall. There is also a bowling alley and movie theater right next door.

Cons:

The parking situation around the building is crazy at times.

2026-09-12 • via Nuitee
D
Davis • extended_group • us
8
2026-09-08 • via Nuitee
D
dunn • solo_traveller • us
10
Pros:

Good service

Cons:

Staff

2026-08-30 • via Nuitee
R
Roger • family_with_children • us
3
Pros:

It was by the beach but had to walk up the street and then across to the beach

Cons:

The Staff was not friendly at all nor helpful! Parking lot was too small and cramped! Rooms were not clean, bedding was not clean! We will not stay here again!

2026-08-29 • via Nuitee
A
Allen • solo_traveller • us
10
Pros:

The cleanliness, Shuttle service

Cons:

N/A

2026-08-20 • via Nuitee
T
Tony Borens • couple • us
7
Pros:

Breakfast was and always has been great 👍

Cons:

N/A

2026-08-17 • via Nuitee