Grand Hotel & Casino

Hotels
7.8 (333 reviews)
Lini Highway , Port Vila , vu

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
市区,位置便利
外观醒目,容易找到
早餐品种多
法棍口味好
前台服务热情耐心细致

Categories

Cleanliness
7.8
Standard quality for this hotel tier
Service
7.8
前台服务热情、耐心细致,服务体验积极正面
Location
7.8
位于市区,环境热闹,外观醒目,容易找到,位置便利
Room Quality
7.8
Standard quality for this hotel tier
Amenities
7.8
Standard quality for this hotel tier
Value for Money
7.8
Standard quality for this hotel tier
Food and Beverage
7.8
早餐品种丰富,特别喜欢酒店的法棍,餐饮体验正面
Overall Experience
7.8
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-04 08:38

Property Description

Luxurious Waterfront Accommodation
Grand Hotel and Casino in Vanuatu offers a luxurious stay with air-conditioned rooms boasting private balconies and panoramic views. The outdoor pool and bar provide a perfect setting to unwind and enjoy the picturesque Port Vila Harbour.

Convenient Location and Modern Amenities
Situated near key attractions like Parliament House and National Museum, this hotel offers easy access to explore the city. The spacious rooms with modern interiors, cable TV, and marble bathrooms ensure a comfortable stay. Additionally, the 24-hour reception and tour desk cater to all guest needs efficiently.

Dining and Entertainment
Indulge in fine dining with French influences at Crystals Restaurant or savor a drink while enjoying breathtaking views at Hemisphere Bar and Lounge. The perfect blend of luxury and leisure awaits you at Grand Hotel and Casino.

Ready to experience luxury by the waterfront? Book your stay now at Grand Hotel and Casino in Vanuatu.

Important information:

Please note there will be refurbishment works on the poolside deck at the property from 09 March to 30 April 2020. During this time, the pool will still be fully operational and only a section of the deck area will be under refurbishment.

Please note that you must pay the property in the local currency Vatu. The displayed amount in any other currency is indicative only and based on today’s exchange rate. There may be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VLI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for VUV 2,933 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 333 reviews
Cleanliness: 7.8
Service: 7.8
Location: 7.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
E
erika solo_traveller nc
8
2026-07-23 via Nuitee
B
Brent couple nz
9
A great rest
Pros:

Location, Staff, Pool, Verandah

2026-07-19 via Nuitee
A
Anita family_with_children au
10
Perfect
Pros:

Beautiful property in a perfect location. Breakfast was outstanding and the restaurant views were gorgeous. Lovely pool with views and poolside cafe. Staff were so friendly. Couldn’t have asked for a better stay.

Cons:

Nothing.

2026-07-18 via Nuitee
L
Leah couple au
10
2026-07-13 via Nuitee
N
Nahar solo_traveller bd
9
Excellent
Pros:

Good location, staff and food

Cons:

Very pricy

2026-07-13 via Nuitee
A
Adam couple au
8
Pros:

It’s a good location

Cons:

We filled the kettle up and boiled it for a cup of tea. It tasted really weird then we found a cleaning cloth was left in the kettle. It was disgusting. We called them and they gave us another kettle the next morning we paid for the room and the manager came to see us. He was very apologetic. We weren’t very happy.

2026-07-12 via Nuitee
M
Man Ho Ng solo_traveller au
9
2026-07-11 via Nuitee
G
Gavin couple au
8
2026-07-10 via Nuitee
W
Wayne solo_traveller au
10
2026-07-06 via Nuitee
A
Allan solo_traveller au
10
We'll be coming back!
Pros:

Staff were very friendly and accommodating. The location was central to everything, and the views from the rooms were amazing

2026-06-28 via Nuitee
E
Emily couple ke
10
2026-06-27 via Nuitee
A
Aila family_with_children pg
8
It was an excellent experience.
Pros:

The view was amazing especially during sunset and the staff were very friendly and kind.

Cons:

I didn’t ask if this was available but I didn’t see pancakes on the menu that were available in the room.

2026-05-31 via Nuitee
X
XINYUE couple cn
8
舒心
Pros:

酒店在市区,很热闹的地方,外观醒目,容易找到。早餐品种多,很喜欢酒店的法棒。前台服务热情,耐心细致。

Cons:

没有

2026-05-01 via Nuitee
couple au
8
2026-04-28 via Nuitee
S
Sherona partner
6
Pros:

Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet.
Some staff were really amazing but management was poor

2025-01-06 via Nuitee
B
Bejamin solo traveller il
9
Superb
2024-12-12 via Nuitee
A
Adam partner
8
Pros:

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

2024-12-11 via Nuitee
S
Simon review category business travellers ca
7
A very nice hotel pity about the hot water
Pros:

The Grand has a matrvellous view of Port Vila harbour, so right down town. The food is generally good. I particularly like the cauliflower curry at lunch. The looby area is nice and are with plenty of sitting spaces and a convenient bar.

Cons:

The week I was there the hot water was out 2-3 days. One evening I had to swim in the pool just to get clean. Breakfast can sometimes be rather lower qulity some days than others. Im not keen on casinos but there was never any disturbance.

2024-12-09 via Nuitee
L
Linda partner
6
Pros:

We found the room got too hot as air conditioner wasn’t working properly

2024-12-03 via Nuitee
R
Rodney review category business travellers au
8
Nice and comfortable with friendly staff
Pros:

Close to work and the view was excellent

Cons:

NIl

2024-12-02 via Nuitee