Hotel Rubinstein

Hotels
9 (1696 reviews)
ul. Szeroka 12 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

Location

Guest Reviews

9
Based on 1696 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
A
AnnMarie • couple • gb
10
Couldn’t fault it! Highly recommend!
Pros:

A beautiful property in an excellent location! Spotlessly clean and fantastic staff. The food was superb and the rooftop bar is an amazing feature.

Cons:

Couldn’t fault it!

2026-05-28 • via Nuitee
M
michael • solo_traveller • gb
9
I’ll stay here again . Superb breakfast and all the staff were very nice .
Pros:

Great staff . Food very good .

Cons:

All good .

2026-05-27 • via Nuitee
S
Simon • solo_traveller • de
7
2026-05-27 • via Nuitee
J
Jos • family_with_children • nl
9
fijne dagen gehad in dit hotel
Pros:

de lokatie ..
een oud joodse wijk midden in de drukte van krakow
de oude sfeer die het uitademde was precies wat ik zocht.

Cons:

niks,

2026-05-27 • via Nuitee
E
ELISEO • couple • es
10
I would highly recommend this hotel
Cons:

The handle in the bathroom kept slipping and directing water onto the floor outside the tub. It was attempted to be fixed and still problematic..

2026-05-27 • via Nuitee
K
Kamila • solo_traveller • pl
9
2026-05-26 • via Nuitee
R
Ranja • couple • fi
10
Ihana hotelli hyvällä sijainnilla!
Pros:

Todella hyvällä sijainnilla,tunnelmallinen pieni hotelli.Hyvä sänky,kylpyamme ja hyvät kosmetiikkatuotteet 👌

Cons:

Uima-allas/spa olisi ollut mukava lisä 😊

2026-05-26 • via Nuitee
W
william • couple • gb
8
Unbeatable location
Pros:

Stylish. Beautiful rooms. Great location.

Cons:

Staff lacked a touch of professionalism.

2026-05-25 • via Nuitee
S
sally • solo_traveller • gb
10
Great hotel
Pros:

Lovely staff ,clean bedrooms with grest space

2026-05-25 • via Nuitee
Y
yttersoe • solo_traveller • no
10
Pros:

Frokost var topp klasse. Variert utvalg og høy kvalitet. Rene rom og flinke ansatte som tok vare på gjestenes ve og vel. Kommer gjerne tilbake.

2026-05-23 • via Nuitee
A
Anita • solo_traveller • pl
8
Ogólnie pobyt w porządku ale mało komfortowe pokoje
Pros:

Lokalizacja hotelu

Cons:

Pokoje malutkie łazienki malutkie

2026-05-21 • via Nuitee
R
Renata • couple • pl
10
bajka
Pros:

wszystko, chodź śniadania zawiodły moje oczekiwania bo pomimo reklamy nie było lokalnych produktów choć wszystko było smaczne ale w standardzie przeciętnego hotelu

2026-05-21 • via Nuitee
I
izabela • extended_group • pl
10
Pros:

Bardzo klimatyczny hotel ,

2026-05-21 • via Nuitee
M
Maciej • solo_traveller • pl
9
Pros:

Świetna lokalizacja, sympatyczna i uśmiechnięta obsługa. Funkcjonalne pokoje, smaczne śniadanie, dookoła i w samym hotelu restauracja na obiad czy kolację. Polecam bo warto!

2026-05-21 • via Nuitee
J
Juan • solo_traveller • br
10
Pros:

Tranquilidade e tamanho do quarto

Cons:

Cortina deixa entrar luz e melhorar as almofadas

2026-05-20 • via Nuitee
J
Jens • family_with_children • de
9
2026-05-19 • via Nuitee
C
Charles • extended_group • gb
10
Pros:

Excellent location

2026-05-18 • via Nuitee
S
Steve • extended_group • gb
9
2026-05-17 • via Nuitee
D
Dr Helen • couple • gb
9
Perfect
Pros:

Excellent hotel in a superb location in a pretty square - restaurant , roof top bar. Near shops, cafes, restaurants in the heart of Kazimierz

Cons:

I liked everything

2026-05-17 • via Nuitee
D
Darina • solo_traveller • sk
8
2026-05-14 • via Nuitee