Hotel Rubinstein

Hotels
9 (1829 reviews)
ul. Szeroka 12 , Kraków , PL
+48 12 384 00 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9
Based on 1829 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
L
Lynn • solo_traveller • gb
8
Touch of luxury
Pros:

Beautiful hotel, tasteful decor in keeping with the age of the building. Most staff friendly and helpful especially with travel arrangements. Great location in the Jewish Quarter with easy, cheap access to most areas by tram and train though walking is also a great safe way to soak up the sights and sounds within reach.
Only had breakfast which was good - Continental and choice of hot cooked food to order.
''Sky bar' on the hotel rooftop offers comfy seats with food, and drinks- great on a warm evening.

Cons:

Some staff were 'less' welcoming. Couple of small maintenance issues in the room.

2026-09-19 • via Nuitee
M
María Carmen • solo_traveller • es
9
Perfecto para viaje de negocios
Pros:

Muy bien ubicado, cómodo y silencioso

2026-09-18 • via Nuitee
M
Michael • solo_traveller • il
9
2026-09-17 • via Nuitee
B
barry • solo_traveller • gb
10
2026-09-16 • via Nuitee
J
Jessy • couple • gb
9
Clean and comfy - highly recommend!
Pros:

The location is great! It’s tucked away in a quiet Jewish square, with lots of restaurants nearby. The room is high quality, with lovely wooden doors and flooring, a comfy bed, and a spacious bathroom. I’d be happy to come back again!

Cons:

I personally don’t need a bath, so having the shower above the bathtub was a little awkward. The shower head was also positioned in the middle, which made it slightly less convenient to use. It wasn’t a big deal though.

2026-09-15 • via Nuitee
O
Owen • solo_traveller • gb
9
Pros:

Location

Cons:

Noise from wedding party, thumping/ stomping noise and sounded like furniture being moved early hours. Was expecting some noise but was excessive in the early hours. Overall sounded like a good wedding.

2026-09-13 • via Nuitee
T
Tina • couple • gb
10
Wonderful stay
Pros:

Great location, lovely staff, fabulous room

Cons:

N/A

2026-09-12 • via Nuitee
T
Tina • couple • gb
10
Thoroughly enjoyable
Pros:

Great location, friendly staff, fabulous room

Cons:

N/A

2026-09-12 • via Nuitee
J
Johan • couple • se
10
2026-09-12 • via Nuitee
E
Erik Jan • couple • gb
8
Great location, good rooms.
Pros:

Excellent location in old town, good room, fair price.

Cons:

Service was cold, ‘unsmiling’ and compared to the service in the restaurants in the town close to rude.

2026-09-11 • via Nuitee
R
Remco Zuidam • solo_traveller • nl
9
Pros:

Locatie

2026-09-11 • via Nuitee
R
Rafał • solo_traveller • pl
10
2026-09-10 • via Nuitee
A
Artur • couple • pl
8
2026-09-08 • via Nuitee
J
Jarek G. • solo_traveller • pl
7
Hotel z tarasem i widokiem na panoramę Krakowa
Pros:

Hotel ciekawie położony i z bogatą historią. Jest dużo miejsc do posiedzenia przed hotelem z widokiem na Szeroką i synagogi, za hotelem od strony Starowiślnej oraz na tarasie z widokiem na Kraków. Hotel jest dość wygodny i ma dobry design.

Cons:

Śniadania bardzo słabe na tle innych hoteli, nawet 3-gwiazdkowych. Za tę cenę jak ktoś może zjeść na własną rękę to na Kazimierzu jest wybór przeogromny, za połowę ceny. Ja akurat nie mogłem bo wstawałem wcześniej. Sama restauracja też nie ma dobrej oferty jak na dzisiejsze standardy, płaci się za miejsce.

2026-09-08 • via Nuitee
A
Agnieszka • solo_traveller • de
10
2026-09-08 • via Nuitee
A
Ash • solo_traveller • gb
10
Will go again.
Pros:

Stunning

Cons:

Nothing it was perfect

2026-09-06 • via Nuitee
C
Chili84 • solo_traveller • il
10
Pros:

מיקום מיוחד במינו
קדוש נקי מכובד ומאיר פנים לכולם

Cons:

שלא נשארנו עוד קצת

2026-09-06 • via Nuitee
K
Kari Anne • solo_traveller • no
10
Pros:

Beluggenhet. Lite og koselig. Stille område. Komfortabelt rom.

2026-09-06 • via Nuitee
B
Bianka • couple • de
10
Sehr schönes Hotel, super Service und Essen.
Pros:

Sehr schönes Hotel, zentral gelegen, sehr nettes Personal, super Service und Essen.

Cons:

Kein eigener Parkplatz.

2026-09-06 • via Nuitee
V
Vanha-aho • solo_traveller • fi
10
2026-09-05 • via Nuitee