Relax Hotel Airport Nouasseur

Hotels
6.8 (117 reviews)
Airport Mohamed V Nouasser, Nouaceur , Nouaceur , MA
212-522-536200

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Facilities

Meeting rooms
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good shuttle service
Nice pool and grounds
Cons:
AC issues
Dated shower facilities

Categories

Cleanliness
5.7
Neutral sentiment; no specific mention of cleanliness.
Service
8.2
Best customer service noted; staff were friendly and attentive.
Location
7.7
Nice quiet place near the airport; convenient for travelers.
Room Quality
5.7
Issues with AC noted; could be improved.
Amenities
7.2
Great pool and beautiful grounds; food decent.
Value for Money
6.7
Prices at hotel restaurants were noted to be not overpriced.
Food and Beverage
6.7
Food was decent, indicating average satisfaction.
Overall Experience
6.5
Overall satisfactory experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Experience the ultimate retreat at Relax Hotel Airport Nouasseur, where comfort meets convenience just moments away from the airport.

Luxurious Spa Treatments Indulge in rejuvenating luxury at our full-service spa, featuring massages, body treatments, and facials designed to pamper your senses and leave you refreshed.

Gastronomic Delights Satisfy your culinary cravings at Mermoz, our on-site restaurant, or enjoy the convenience of 24-hour room service. Kick back at our bar/lounge with a drink to unwind after a day of exploration.

Exceptional Amenities Enjoy complimentary Wi-Fi throughout the hotel, express check-in and check-out, plus a roundtrip airport shuttle at your service around the clock. Your comfort is our priority.

Book your stay today and let us elevate your travel experience!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

6.8
Based on 117 reviews
Cleanliness: 5.7
Service: 8.2
Location: 7.7
Room Quality: 5.7
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 6.7
Overall Experience: 6.5
N
Nouriddin • family_with_children • us
1
I wouldn’t stay there again
Pros:

I like that it’s close to the airport

Cons:

The bed sheets were not that clean, the bed itself was not that comfortable.the air conditioning didn’t work at all and it was 30 degrees Celsius in the room we couldn’t sleep.

2026-07-10 • via Nuitee
I
Imraan • couple • za
10
Had a great stay. Especially the staff very helpful
Pros:

Staff were very welcoming all of them

2026-07-10 • via Nuitee
Y
Yasmine • solo_traveller • ca
2
Cons:

Bonjour,

Je vous contacte pour déposer une plainte concernant mon séjour. La chambre qui m’a été attribuée ne correspondait pas à ce qui était annoncé.

J’avais réservé une chambre avec air climatisé, mais celui-ci ne fonctionnait pas. Il faisait 31 °C dans la chambre, et j’ai une photo pour le prouver.

Dès mon arrivée, j’ai prévenu la réception et j’ai demandé plusieurs fois à changer de chambre. On m’a répondu qu’il n’y avait rien de disponible. Le problème n’a pas été réglé et personne n’a pu remettre la climatisation en marche.

J’ai donc passé la nuit dans une chambre beaucoup trop chaude. Je me suis réveillée vers 4 h du matin, trempée de sueur, et je n’ai presque pas dormi.

Le lendemain, je suis retournée à la réception pour redire ce qui s’était passé. J’ai demandé à parler à un responsable pour obtenir un remboursement ou au moins une compensation, mais ma demande a été refusée. On m’a seulement dit de voir directement avec Booking.

Après 1 h 45 d’attente et de discussion avec le réceptionniste, j’ai finalement pu changer de chambre. Cela montre qu’une solution était possible, même si on m’avait dit le contraire la veille.

Je considère donc que le service ne correspondait pas à ce que j’avais réservé et payé. Je demande un remboursement ou une compensation pour cette nuit passée dans des conditions inacceptables.

Je peux fournir des preuves, notamment la photo montrant les 31 °C dans la chambre.

Merci de prendre ma demande en compte.

2026-07-10 • via Nuitee
S
sara • couple • be
10
Top top
Pros:

Everything

Cons:

Nothing

2026-07-10 • via Nuitee
A
Ali • family_with_children • us
10
Very nice staff, very clean place, highly recommended
Pros:

The reception was exceptional, we arrived early and we end up getting our rooms before check-in time and we did not having to pay early check-in fees we were greeted with a Moroccan tea or waiting for the Rooms
The overall experience was amazing
And I will be coming back in a few days on my way back to Casablanca
The staff was very friendly
Really enjoyed the stay in the hospitality

2026-07-10 • via Nuitee
R
Renato • solo_traveller • it
7
Pros:

Posizione eccellente, con navetta per aeroporto sempre disponibile. Bella struttura.

Cons:

Camere in generale pulite, ma ho trovato qualche insetto in giro sul pavimento.

2026-07-09 • via Nuitee
A
Adesua • solo_traveller • us
4
Cons:

Upon arrival at almost 1:00 am, the guest was taken to a series of rooms with no functioning air-conditioning. This would have been bad in most cases, but monumentally so in the Casablanca summer. She was taken to a series of rooms, before finally arriving at a fourth space with moderately-functional AC at almost 4am.

2026-07-09 • via Nuitee
A
Abdallah. Australia • solo_traveller • au
10
A beautiful and relaxing experience
Pros:

I had a wonderful experience at the Relax Airport Hotel. The staff goes above and beyond to make sure you are well looked after from the moment you check in.
I thank Mariame and Ayoub for they personal messages and making sure we are upgrading to a better room.
The rooms are comfortable the facilities are great.
the hotel is incredibly convenient.
Perfect place to rest before a flight.
Highly recommend!

Cons:

Non

2026-07-09 • via Nuitee
H
hamza • solo_traveller • ma
5
2026-07-09 • via Nuitee
S
sandrine • couple • fr
8
Idéal pour être à proximité de l’aéroport
Pros:

Idéalement placé pour l’aéroport, la navette est gratuite, il y en a toute les demi heure si ma mémoire est bonne. La chambre est confortable, calme, propre. Et l’accueil très agréable.

2026-07-09 • via Nuitee
J
Jean-Francois • family_with_children • ch
7
2026-07-09 • via Nuitee
F
Fatima-Zohra • couple • ca
10
2026-07-09 • via Nuitee
S
SOUFIANE • solo_traveller • ma
8
2026-07-09 • via Nuitee
B
Ben Osmane • solo_traveller • pt
10
2026-07-09 • via Nuitee
J
Johnny • couple • us
1
The worst stay I’ve ever experienced. No AC , not clean simply nothing is good there
Pros:

Nothing

2026-07-08 • via Nuitee
A
Andre • couple • ca
9
Pour une nuit bien sauf l’enregistrement
Pros:

Propre, bien situé

Cons:

A l’enregistrement le personnel tenait absolument à avoir raison sur ma réservation qui manquait une information et ce malgré le fait que je lui ait clairement mentionné que je m’excusais d’avoir fait une erreur.
Tout simplement désagréable.

2026-07-08 • via Nuitee
N
NOMAY • couple • sa
9
2026-07-08 • via Nuitee
M
Mame • solo_traveller • fr
5
2026-07-08 • via Nuitee
S
Shaun • couple • us
10
The staff and the hotel exceed all of my expectations!!!
Pros:

Aymen was so amazing! He is so considerate and kind and goes above and beyond for all the guests I would highly recommend everyone to stay here and he was so helpful I was visiting from California and he was always willing to help with anything I needed. Also Abdel who also works there was so kind and co considerate and I witnessed him helping so many other guests I really love the staff and this hotel. I have traveled alot in the past few years and stayed at many hotels but have never experienced this level of care and hospitality I highly recommend this hotel and when you come please ask for either Aymen or Abdel they will make you feel like family!!!

Cons:

Nothing! Everything was so amazing the location the price the staff the rooms the food the pool all of the amenities were top of the line.

2026-07-08 • via Nuitee
M
Mohammed • extended_group • ma
8
Séjour ordinaire
Pros:

L’accueil

Cons:

Propreté faut faire un effort

2026-07-07 • via Nuitee