Hotel 309

Hotels
6.2 (2413 reviews)
309 West 14th Street , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Table tennis
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
4.7
Multiple reviews indicate concerns about cleanliness in shared facilities and room maintenance.
Service
7.7
Reviews highlight friendly staff and willingness to assist guests.
Location
8.2
Many reviews praise the prime location near attractions and subway.
Room Quality
5.7
Mixed reviews on the room quality, noting need for improvements but also some positive mentions.
Amenities
6.7
Basic amenities like microwave and fridge are appreciated, but limited culinary facilities mentioned.
Value for Money
5.7
Affordability is mentioned, but some guests feel the service does not match up to expectations.
Food and Beverage
4.7
No specific mentions, assumed standard for this hotel tier.
Overall Experience
6.2
Guests generally have a fair experience but mention several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:08

Property Description

Prime Location in the Meatpacking District
Located in the heart of the trendy Meatpacking District, Hotel 309 offers a convenient stay within walking distance of popular Manhattan attractions.

Comfortable and Convenient Amenities
Guest rooms at Hotel 309 are thoughtfully equipped with a satellite TV, kitchenette, electronic safe, coffee maker, and clock radio. The wooden floors and cozy sofa bed in most rooms ensure a comfortable and relaxing stay.

Easy Access to NYC Hotspots
With the 8th Avenue metro station just steps away, guests can easily explore iconic destinations like Times Square and Madison Square Garden. Additionally, Chelsea and the Fashion Institute of Technology are a mere mile from the hotel.

Experience the best of NYC at Hotel 309 - book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$54.44 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 2413 reviews
Cleanliness: 4.7
Service: 7.7
Location: 8.2
Room Quality: 5.7
Amenities: 6.7
Value for Money: 5.7
Food and Beverage: 4.7
Overall Experience: 6.2
E
Esra • couple • tr
7
2026-05-30 • via Nuitee
L
Luisa • extended_group • mx
9
It was a very pleasant stay for the price
Pros:

The location and the personnel

Cons:

The bed sofa was not too comfortable

2026-05-29 • via Nuitee
L
LETIZIA • family_with_children • it
9
Tutto perfetto
Pros:

Posizione eccellente, stanza enorme e comodi letti

2026-05-29 • via Nuitee
T
Tomas • couple • us
10
2026-05-25 • via Nuitee
L
Leplongeon • solo_traveller • fr
9
Pros:

l'emplacement et le prix raisonnable

Cons:

le manque de verres

2026-05-24 • via Nuitee
G
GRZEGORZ • solo_traveller • pl
9
2026-05-23 • via Nuitee
G
GRZEGORZ • solo_traveller • pl
9
Pros:

Subway station few meters from the door
Backyard. Crew is very helpful and nice. The cat sometimes starts to be pain in the a.s but that was my doughter fault.

Cons:

Unfortunatelly stairs (and back yard could be nicer)

2026-05-23 • via Nuitee
C
Cameron • extended_group • us
7
2026-05-22 • via Nuitee
V
Vittoria • couple • it
9
2026-05-22 • via Nuitee
I
Irina • solo_traveller • rs
8
2026-05-21 • via Nuitee
S
Sophie Louise • couple • dk
7
2026-05-21 • via Nuitee
R
rodney • family_with_children • gb
5
2026-05-20 • via Nuitee
P
PatriciaGeminis • solo_traveller • es
7
2026-05-19 • via Nuitee
P
Paola Alejandra • family_with_children • co
10
La mejor decisión es quedarte cerca a las atracciones y más si vas con niños
Pros:

La ubicación es muy buena ,todos los sitios turísticos quedan muy cerca y la zona es muy pley

Cons:

Todo me gustó

2026-05-18 • via Nuitee
P
patricia • couple • ar
8
Buena relación precio-calidad. Excelente ubicación.
Pros:

Muy buena ubicación. Metro en la esquina què conecta con lugares importantes para visitar.
Buena calidad de colchón y almohadas. Confortables.

Cons:

Algunos enchufes de la habitación en mal estado. Uno ni siquiera funcionaba.
Me gustan los gatos pero es muy molesto el maullar del què está permanentemente en las escaleras del hotel.

2026-05-17 • via Nuitee
I
Igarzabal • couple • ie
8
Pros:

Está muy bien ubicado. Los baños estaban siempre limpios y el personal fue súper amable con nosotros.
La verdad q precio-calidad imbatible

Cons:

Hay varias quejas del gato maullando afuera de las habitaciones y sé que es algo persistente ya que he leído quejas sobre eso en reviews anteriores quizá estaría bueno que revean eso.
Y una sola nota a mejorar quizá los colchones ya están bastante usados y pueden necesitar un upgrade.

2026-05-17 • via Nuitee
L
Lisa • couple • au
8
2026-05-17 • via Nuitee
S
Silvia • couple • es
9
Pros:

La localización. Muy cerca parada del metro.

2026-05-16 • via Nuitee
N
Neudoerfer • extended_group • de
3
Gute Lage, Zimmer mehr als renovierungsbedürftig
Pros:

Die Lage ist sehr gut

Cons:

Sehr enges 4 Bettzimmer, man konnte nur schwer um die Betten herum gehen.
Fensterverdunkelung ließ sich nicht hochziehen
Fenster war undicht und die Straße sehr gut zu hören
Badezimmertür liess sich nicht mehr abschließen. Türschloss war rausgebrochen
Es waren Kakerlaken in der Küche

2026-05-16 • via Nuitee
V
Valerie • family_with_children • ie
7
Location great . Staff great . Mattress & Decor poor
Pros:

Stayed 3nights with 2 older teenage sons. Booked for location & price . Got checked in early which was really nice . Hotel 20min straight walk from MSG & Penn station . Subway stop 15 steps from hotel front door takes you to Penn Station in 8mins
Room on 1st floor . Cleaned each day & new towels.
Bathroom & fittings worked perfectly but very old .
Double Bed & Sofa bed mattress not great . All our backs were goosed by night 3 . Room was warm & had working air con .
Staff at front desk & cleaning lady were lovely . Extra pillows & stored our luggage after check out .
Disappointing that outside area shown in photos not usable as weather was good enough to sit out .
Out all day so needed clean & warm which is what we got .
Not a bad stay but won’t be going back .

Cons:

Old Decor . Room dark with no natural light
Mattress were really not good .

2026-05-15 • via Nuitee