Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Business center
-
Heating
-
Lift / Elevator
-
Fax/photocopying
-
Facilities for disabled guests
-
Non-smoking throughout
-
Private parking
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Concierge service
-
Wheelchair accessible
-
Allergy-free room
-
Heated pool
-
Vending machine - drinks
-
Indoor pool
-
Toilet with grab rails
-
Vending machine - snacks
-
Higher level toilet
-
Outdoor furniture
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
Located off Interstate 40, the Comfort Suites East is just a short drive from downtown Knoxville and popular attractions like Neyland Stadium and Dollywood.
Amenities Galore
Enjoy free high-speed internet, a complimentary hot breakfast, an indoor pool, and a fitness center during your stay. The hotel also offers a business center and free room upgrades for corporate guests.
Spacious Suites
Relax in one of the hotel's spacious suites equipped with modern amenities like refrigerators, microwaves, and pillow-top mattresses. Special suites with hot tubs are perfect for a luxurious stay.
Ready to experience comfort and convenience in Knoxville? Book your stay at Comfort Suites East today!
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Great location off the interstate and room was spacious, clean, and staff was very hospitable.
The location and everything else
The showerhead wasny quite clean
The bed was very comfortable and the room was very nice
The ac didn't cool the room but it was ok
Breakfast was fine, the staff for the most part were courteous and tried to help.
They did not fulfill our request and the person checking us in said that requests from third party bookings did not even show up unless they looked for the request. The room was ice cold and the person at the desk did noy know how to change the temperature on the thermostat. They called someone and we eventually figured it out. The shower was not functioning in our first room and in the morning we told the person at the front desk and he asked us if we wanted to take a shower in another room. We changed rooms and fortunately the toilet in that room did not stop working until the next morning when apparently the fill valve broke and would not refill the toilet tank. The place needs some serious work.
The staff we absolutely incredible. From the check-in process, a plumbing issue, and check-out, everyone we encountered was friendly, professional, and solution-oriented. The rooms were both comfortable with a nice big cozy bed (not too firm and not too soft), and a nice sitting area. The rooms felt spacious and the coffee bar and mini-fridge were wonderful to have in the room! The breakfast bar had a nice assortment of items to choose from, too! The bathroom was stocked with soap, shampoo, conditioner, and lotion which were a big bonus for us since we were traveling light and had not packed those items.
There was an unfortunate issue with the toilet in the room the night we arrived that worsened the following morning. Staff were prompt to help us with the situation and offered to switch us to a different room immediately. We appreciated the opportunity to be moved to a room with better functioning plumbing so quickly at no charge to us. Also, that morning in the breakfast area, Fox News was playing on the TV and some people were getting vocally riled up over some of the content and clearly making other folks in the room uncomfortable - maybe have a more neutral channel on, or just keep the TV off in that area? If people want to watch TV, they can watch it in their rooms... Also, carpet in the rooms and along the hallways had many, obvious dark stains and could use either a good deep cleaning or complete replacement.
The breakfast was decent but there times that there was no coffee or the waffle mix was gone.
The light above our door was out. It would be nice if linens were kept in the rooms with pull put couches. The key cards are a joke. I literally had to go each day, sometimes multiple times a day to have my key card reactivated.
The staff was very nice and accommodating. The location was great near restaurants and gas stations easy access to things we need it.
When we arrive and checked in, the toilets were stopped up. When the housekeeping came in to change. They left the dirty sheets on the bed and did not replace them with clean ones.
It smells like mold or mildew.
Great location to down town and gardens.
Your guide to the flawless travel experience
Popular Countries
Get our app
