Comfort Suites Knoxville East

Hotels
•
Comfort Suites
8 (420 reviews)
7230 Region Lane , Knoxville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Comfy beds
Cons:
Dirty rooms
Uncomfortable room quality
Issues with amenities

Categories

Cleanliness
6.96
Mixed sentiments; multiple mentions of dirty rooms and concerns about cleanliness.
Service
8.93
Staff were frequently described as friendly and helpful.
Location
8.47
Conveniently located near highway and other amenities.
Room Quality
6.92
Concerns about run-down condition and discomfort with beds.
Amenities
8.45
Indoor pool was a positive highlight for families.
Value for Money
7.91
Comments on being overpriced for the quality received.
Food and Beverage
7.96
Breakfast offerings were mixed; some enjoyed while others found it lacking.
Overall Experience
8.43
Overall stay was good, with enjoyable aspects, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:17

Property Description

Convenient Location
Located off Interstate 40, the Comfort Suites East is just a short drive from downtown Knoxville and popular attractions like Neyland Stadium and Dollywood.

Amenities Galore
Enjoy free high-speed internet, a complimentary hot breakfast, an indoor pool, and a fitness center during your stay. The hotel also offers a business center and free room upgrades for corporate guests.

Spacious Suites
Relax in one of the hotel's spacious suites equipped with modern amenities like refrigerators, microwaves, and pillow-top mattresses. Special suites with hot tubs are perfect for a luxurious stay.

Ready to experience comfort and convenience in Knoxville? Book your stay at Comfort Suites East today!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 420 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 8.43
C
cianci • family_with_children • us
10
Pros:

Love that the breakfast was served early!

2026-05-23 • via Nuitee
P
Prickett • solo_traveller • us
10
Pros:

Location was perfect for the graduation at UT! Staff was great! Room was clean and comfortable.

2026-05-18 • via Nuitee
C
Cassandra • solo_traveller • us
8
Pros:

The pool and breakfast

Cons:

Bed was hard
Unpleasant smell in building
Walls needing repair

2026-05-17 • via Nuitee
A
Abigail • couple • us
5
Staff was nice. Everything was just a little dirty and worn down.
Pros:

The location was easy for being out of downtown.

Cons:

It wasn’t the cleanest. Stains on curtains, grout in the shower, and the hair dryer was full of lint.

2026-05-17 • via Nuitee
L
lavado • extended_group • us
10
Confortable
Pros:

El personal excelente

2026-05-17 • via Nuitee
W
wheresru • solo_traveller • us
8
Nice place
Pros:

Good sized room. Pool was nice. Breakfast food was decent. Friendly staff.

Cons:

Beds were OK.

2026-05-15 • via Nuitee
J
Jones • couple • us
10
2026-05-14 • via Nuitee
R
Regina • solo_traveller • us
7
Pros:

Convenient to the highway

Cons:

Room was outdated

2026-05-13 • via Nuitee
T
Thomas • extended_group • us
10
2026-05-10 • via Nuitee
M
martina • solo_traveller • us
10
Pros:

Due to the bad ice storm that weekend, I had left early, the day before so therefore I was unable to use the other day for my room and I had asked for a refund and they did end up refunding me the price of the ONE NIGHT that I couldnt stay and had to get back home. That was awesome!

2026-04-28 • via Nuitee
D
Daniel • family_with_children • us
7
Great staff. Comfy bed and no car noise from the interstate!
Pros:

Location was not too far from downtown and good restaurants and gas stations.

Cons:

Parking lot was small and felt run down.
Shower from another room above or beside us was really loud.

2026-04-28 • via Nuitee
L
Lisa • extended_group • us
5
Basically the hotel was dated, in need of updates and maintenance. Ok for a night.
Pros:

Breakfast was fine. Room was clean. Staff was friendly and helpful. Parking was plentiful.

Cons:

Had to ask for help to get the tv turned on. Remote batteries were replaced and we were told to continue pressing the input button on the remote until we could see HDMI. This had to be done each time we turned on the TV.
Room temp was muggy, and hard to get adjusted / cool enough. The bed was hard.
The faucet in the bathroom sputtered and then leaked water all over the counter if turned a certain way.

2026-04-27 • via Nuitee
R
Richard • family_with_children • us
3
2026-04-23 • via Nuitee
D
Dennis • couple • us
10
2026-04-21 • via Nuitee
L
Larissa • solo_traveller • us
10
2026-04-19 • via Nuitee
M
Michele • couple • us
9
Would stay there again
Pros:

Convenient location, friendly staff, decent breakfast

Cons:

The air conditioning unit was extremely loud. The curtains could use a washing

2026-04-14 • via Nuitee
A
Autumn • family_with_children • us
8
Pros:

The staff was awesome.

Cons:

Everything was great

2026-04-11 • via Nuitee
A
Austin • family_with_children • us
7
2026-04-07 • via Nuitee
M
Mary • couple • us
1
Will NOT recommend and will Never stay there again.
Pros:

There was nothing special about the property.

Cons:

The rooms smelled and were nasty.

2026-03-25 • via Nuitee
M
McDonald • couple • us
5
Good
Pros:

Staff was very helpful they had some of the best customer service

Cons:

Could be refreshed some& a little cleaner

2026-03-16 • via Nuitee