Wood Hall Hotel & Spa

All good

The staff- everyone was lovely and welcoming

From the time that we arrived to our departure the staff were so attentive and helpful. Harrison greeted us and showed us to our room and helped us with our luggage. He was also helpful as we did not know how to turn on the lights in the room and initially the key card didn't work but he also resolved that for us.

Will helped us set up the room for our celebrations and kept throughout the event he kept me informed and answered any questions that and actioned any requests that we asked for. The waiters were great and the food was excellent.

The only small issue was that the batteries in the radio microphone had not been checked, but that didn't really matter as our guests could hear us without using the microphone.

Poppi who was the event coordinator had also done an amazing job in pulling this all together

Room was well appointed and the bed was comfortable.
Breakfast was very good - nice array of options both hot and cold.
Staff were friendly and professional and made you feel welcome

Beautiful location, beautiful house, staff were excellent.. so peaceful

Location was 1st rate, secluded and remote, you felt that you could leave all of life's stresses behind. Breakfast was great, all local produce, from the bread and individually packed butter, to the local bacon, sausage and eggs etc. Our room was very good, we had a very comfortable and restful night. All the staff were very helpful, couldn't do enough to help, they made our stay very welcoming, from arrival to checking out. We were both very pleased with our stay and experience at Wood Hall Spa hotel. 👍

De locatie en de zeer vriendelijke service!

Everything , stunning location , great restaurant and attentive staff

Stunning Hotel situated on the top of a hill overlooking the countryside

I was part of a group of 78( mostly adults) having a 24 hour get together with dinner, b&b and a small cultural function.

Our event was on 2nd May and wanted to wait at least a week to cool down before giving this review.

Very pleased that about 10 rooms were ready to get checked in just after 1 pm.
The upstairs rooms has to be accessed via 2 x sets of stairs with the single lift out of action- totally unsatisfactory. We had very senior members attending with limited mobility. The room was clean but very little facilities and not even glasses to drink.

We perceived from the organising team that our function will be in the conference hall with dinner next door. Sadly this was not to be. In this process, 3 x of us spoke with the duty Manager Sebastian( I think), who was not very helpful with an attitude take it or leave it.During the discussions for over half hour,he alleged one of us to be patronising where in fact Sebastian himself was patronising.

McGregor suite on ground floor was totally unsuitable for our group of nearly 80. This room in my view was totally unsuitable for our purpose but this was the only option. The snack room next door can only have 4 x round tables when nearly half of us were snacking on the corridor.

Dinner was pushed back to 20.30 by the hotel and against our expectations,we were offered mostly long tables crammed together which made serving quite difficult and time consuming.

Overall, it was a very bad experience for our group and I shall not recommend bigger groups to book at East Wood unless the organising team ensures site visit a detailed written description of what has been agreed.

Beautiful estate, the views from our room magnificent.

Lovely, elegant building and beautiful surrounding areas

Fantastic proper old style country house hotel, staff were incredible

Beautiful location and very peaceful

Everything the staff the location the food excellebmnt

We had a great stay. Rooms were well equipped for our needs. Dinner in the restaurant on Saturday was great! Staff were lovely :)