Comfort Hotel

Hotels
•
Comfort
8.6 (4300 reviews)
5700 Stanley Avenue , Niagara Falls , ca
+1 905-356-6696

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.6
Based on 4300 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
A
Angela • extended_group • ca
7
Alright
Pros:

Location

Cons:

Bed was extremely hard and my requests were not done

2026-08-28 • via Nuitee
B
Bruno • couple • ca
8
Overall service was fine and breakfast was good
Pros:

Location

Cons:

No access to cold / lemon water anywhere.
I was told to fill up my water bottle with water from tap in my room

2026-08-27 • via Nuitee
N
Nathan • solo_traveller • ca
8
2026-08-26 • via Nuitee
J
Jitka • couple • cz
6
Pros:

Z tohoto hotelu jsem na rozpacích…. Na chodbách je zápach nevětraných prostor. V hotelu je pračka přístupná 24/7 (dle popisu i na dveřích) , ale nejprve musíte zaplatit v recepci a pak vám chodí někdo odemykat dveře, jelikož neuměli nahrát kartu, aby se mi dveře otevřeli. Takže jdete dát prát, musíte do recepce, jdete vyndat vyprané prádlo do sušičky, musíte do recepce a po dosušení zase….
Osobně bych si příště vybrala jiný hotel.

2026-08-24 • via Nuitee
P
Powell • solo_traveller • ca
9
2026-08-24 • via Nuitee
D
Dennis • couple • ca
5
2026-08-21 • via Nuitee
S
Simona • solo_traveller • ca
6
2026-08-21 • via Nuitee
S
Shelly • solo_traveller • ca
8
2026-08-20 • via Nuitee
M
Martin Georg • family_with_children • de
6
2026-08-19 • via Nuitee
D
Dupont • extended_group • ca
1
Pros:

Proximité des lieux

Cons:

LIT EST INCONFORTABLE, ET LE RABAIS NA PAS ÉTÉ APPLIQUÉ

2026-08-18 • via Nuitee
F
Fabian • couple • at
6
Für eine Nacht ok
Pros:

Die Lage ist super.

Cons:

Das Hotel hätte Potential. Aber es wird sich gefühlt kaum mehr Mühe gegeben und auch nicht nachgefragt.
Die Dusche hat kaum druck und ist undicht. Im Bett waren Haare. Beim Frühstück kein einziges Stück Gemüse und nur Einweggeschier. Gerade für ein Naturland wie Kanada finde ich das 2026 nicht mehr passend.
Der Parkplatz war fast leer und dennoch hätten wie für 2 Stunden parken noch 20 $ zahlen müssen.

2026-08-18 • via Nuitee
V
Vijay • family_with_children • ca
8
2026-08-17 • via Nuitee
N
Nicos • couple • cy
7
Cons:

bed not so comfortable

2026-08-17 • via Nuitee
M
mireia • family_with_children • es
8
Repetiriamos
Pros:

La situacion es perfecta

2026-08-17 • via Nuitee
N
Nasrin • couple • ca
1
It wass t
Pros:

The bed and the bathtub was good

Cons:

They didn’t provide any room amenities, staff were alright not the nicest.

2026-08-16 • via Nuitee
A
Andre • couple • ca
7
2026-08-15 • via Nuitee
M
Melanie • solo_traveller • de
7
2026-08-15 • via Nuitee
O
Oumou • family_with_children • us
2
Poor experience
Pros:

The bathroom tub was patched up and I asked to be away from the elevator so my kids can sleep and they put me by the elevator

2026-08-14 • via Nuitee
N
Nicole • couple • ca
10
2026-08-13 • via Nuitee
R
Raissa Ornella • solo_traveller • ca
4
Pas reposant.
Pros:

L’espace de la chambre.

Cons:

Pas d’eau à boire dans les chambres, pas de propreté. J’ai pris un lit King il n’y a pas de baignoire. Il n’y a pas de brousse à dent ni de dentifrice qui peuvent aider en case d’oubli. Pas de piles dans la télécommande. Le front desk était ok. Mais le confort de l’hôtel je n’ai pas apprécié.

2026-08-13 • via Nuitee