La Grande Residence at the Sutton Place Hotel

Hotels
•
Sandman Hotel Group
8.7 (1669 reviews)
855 Burrard Street , Vancouver , ca
+1 604-682-5511

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Lovely staff
Cons:
Cleaning issues
Room maintenance problems

Categories

Cleanliness
7.95
Cleaning did not meet expectations, with noted dusty areas and maintenance issues.
Service
9.45
Staff were lovely and responsive to requests, though some issues remained unresolved.
Location
9.45
Awesome location, convenient for shopping and dining.
Room Quality
7.95
Rooms showed signs of aging and some maintenance issues, but some were recently renovated.
Amenities
8.45
Amenities were generally good, though more kitchen supplies could be provided.
Value for Money
8.45
Overall experience felt overpriced given the maintenance issues encountered.
Food and Beverage
8.95
Good options at the hotel bar, contributing positively to the experience.
Overall Experience
8.95
Overall enjoyable but marred by maintenance and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Luxurious Suites with Stunning City Views

Spa, Pool, and Dining Options
Indulge in relaxation at the spa, take a dip in the indoor swimming pool, and savor delicious meals at Boulevard Kitchen + Oyster Bar or Gerard Lounge.

Premium Amenities for Ultimate Comfort
Unwind on the outdoor patio, relax in the hot tub and sauna, stay active in the gym, and take care of business at the on-site business centre.

Experience the epitome of elegance and convenience at La Grande Residence at the Sutton Place Hotel. Book now for an unforgettable stay in Vancouver City Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Guest Reviews

8.7
Based on 1669 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
J
Joanne • family_with_children • gb
9
2026-08-29 • via Nuitee
T
Tomas • family_with_children • cz
8
2026-08-28 • via Nuitee
G
Gavin • family_with_children • gb
8
2026-08-27 • via Nuitee
フミコ • couple • jp
9
素敵なカナダ旅行の想い出にしてくれた…落ち着く宿
Pros:

予約をした時点から、他の都市へ旅行している間luggage(キャリー)を預かってくれるかどうか…の問合せなどをMailのやり取りをしていましたが、快く受けてくださり安心してカナダ旅行ができました。
部屋もとても広く家具やキッチン用品も全て揃っていたので、長期滞在にはいいと思いますし、朝食や日本のおにぎりを作ったり…と出来、ゆっくり過ごすことが出来ました。
駅も近くにあり、どこに行くにもアクセスしやすい立地です。

Cons:

海外のベッドはどこもそうかもしれませんが、日本人にはふかふか過ぎるかな?!という感じでした。

2026-08-26 • via Nuitee
J
Joanne • family_with_children • us
10
This was a great stay for a family trip. We had young children with us, everyone had the space they needed. It was clean
Pros:

We had room to feel comfortable and not crammed in. Hotel room

2026-08-25 • via Nuitee
P
Philippe • family_with_children • fr
9
Pros:

Très confortable et parfaitement situé, même si les chambres sont un peu vieillissantes, mais quand même plutôt bien !

2026-08-24 • via Nuitee
B
Bo • family_with_children • cn
9
enjoy and will stay again
Pros:

very good location

Cons:

facilities are little bit old

2026-08-24 • via Nuitee
J
José M. • family_with_children • es
9
Muy recomendable.
Pros:

Los apartamentos son amplios, modernos y muy bien equipados. La ubicación genial.

Cons:

Se demoraron mucho en darnos la habitación. Tuvimos que esperar 3 horas, hasta la hora límite (las 16h).

2026-08-23 • via Nuitee
P
Paling • family_with_children • nl
9
2026-08-22 • via Nuitee
Y
yoshika • extended_group • jp
10
2026-08-22 • via Nuitee
S
Sjoerd • family_with_children • nl
9
2026-08-22 • via Nuitee
M
Michael • couple • au
9
2026-08-21 • via Nuitee
S
Sandra • extended_group • nl
8
Prima hotel
Pros:

Locatie is echt goed, prima hotel, goede service.

Cons:

De wifi voor whatsapp echt slecht. Gelopen naar restaurant aan de overkant om whatsapp op te halen.

2026-08-21 • via Nuitee
S
Sidhu • solo_traveller • gb
7
2026-08-19 • via Nuitee
J
João • family_with_children • pt
8
2026-08-19 • via Nuitee
M
Meihsuan • solo_traveller • tw
9
2026-08-19 • via Nuitee
M
Michelle • couple • au
9
Great
Pros:

Clean safe easy

2026-08-18 • via Nuitee
G
Gail • family_with_children • gb
9
2026-08-18 • via Nuitee
S
Sonya • family_with_children • au
8
Overall the hotel was great, just a few things to be aware of if they affect you.
Pros:

Location was excellent (aside from the fact that there is an ambulance and fire station across the road so you could hear the sirens all through the night). It was great to have the living space and kitchen and an IGA across the road and a small conscience store/cafe in the building. Overall the hotel was great.

Cons:

The 2 bedroom suite only has 1 shower, which made it a bit more difficult with the whole family needing to shower. There was also no air conditioning in one of the bedrooms, which made it a bit stuffy. Sirens from the nearby fire station and ambulance depo were loud - especially if you needed to keep the window open in the bedroom without air conditioning.
We stayed twice and on the one week stay here we had an extremely uncomfortable bed which gave me bad back pains. The second stay we had a comfy bed.
Bathrooms need some maintenance as there is some mould and water damage that needs repairing.
All the doors (bathrooms/bedrooms) have frosted glass that lets the light shine through - as we had our child sleeping in the living room this meant light shining into where he slept.

2026-08-18 • via Nuitee
K
Kalpa • family_with_children • gb
8
Really lovely hotel and has all the amenities you would need. I think it’s overpriced and should include breakfast in th
Pros:

Clean and spacious.

Cons:

Decor could be updated.

2026-08-16 • via Nuitee