HOTEL MYSTAYS Ueno East

Hotels
•
Mystays Hotel Group
7.9 (3036 reviews)
Taito-ku, Higashi-Ueno 5-5-6 , Tokyo , JP
+81 3-5806-2420

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Distance from major attractions

Categories

Cleanliness
7.54
Overall cleanliness is mentioned positively, but some reviews point to minor issues.
Service
8.51
Multiple reviews highlight friendly and attentive staff.
Location
8.05
Location is frequently praised for convenience, but some mention distance from major attractions.
Room Quality
7
Rooms are noted as small, but comfort levels are generally acceptable.
Amenities
7.53
Amenities mentioned are sufficient but nothing extraordinary.
Value for Money
7.99
Value is considered good given the location and services offered.
Food and Beverage
8.54
Breakfast quality is frequently commended, exceeding expectations.
Overall Experience
8.01
General satisfaction is expressed, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Convenient Location

Situated just a 2-minute walk from Inaricho Station with easy access to Ginza and Shibuya, Hotel Mystays Ueno East is a prime choice for travelers seeking convenience. The hotel is also an 8-minute walk from the Asakusa exit of Ueno Train Station, making exploring Tokyo a breeze.

Comfortable Rooms

Each air-conditioned room at Mystays Ueno East is thoughtfully equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a restful night's sleep on memory foam pillows and make use of the provided sleepwear and slippers. The private bathrooms come stocked with complimentary toiletries for added convenience.

Relaxing Services

Guests can unwind with the hotel's massage services or enjoy a meal at the casual Western restaurant. With free WiFi throughout the property and an array of services like laptop rentals and in-room massage, Hotel Mystays Ueno East ensures a relaxing and enjoyable stay.

To experience comfort and convenience in the heart of Tokyo, book your stay at Hotel Mystays Ueno East today.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges if the reservation is canceled after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.
From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full reservation amount must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.9
Based on 3036 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
E
Elena • family_with_children • es
7
Buena ubicación.
Pros:

La ubicación.

Cons:

La cama y la habitación son muy pequeñas, la alternativa era que la niña pagara como un adulto.
A parte de eso en nuestra segunda estancia, al llegar encontramos el baño con pelos, agua en la kettle y polvo en las superficies más alejadas.

2026-09-19 • via Nuitee
J
jess • solo_traveller • nz
9
2026-09-19 • via Nuitee
P
Pierre-Amaury • solo_traveller • fr
8
2026-09-18 • via Nuitee
G
Gema • solo_traveller • es
9
2026-09-18 • via Nuitee
C
CHIAO YU • solo_traveller • tw
10
推推下次還來
Pros:

沒有煙味
人員很友善
地點離稻荷町站很近

Cons:

樓梯可以做一個行李托運的地方就好了

2026-09-18 • via Nuitee
T
TAKAO • solo_traveller • jp
7
Pros:

安い

Cons:

トイレ、風呂場がバリアフリーでない。トイレの便座が低すぎる！部屋が狭い。

2026-09-18 • via Nuitee
P
Paula • couple • pl
9
It was okay ✅
Pros:

Nice 👍

Cons:

-

2026-09-17 • via Nuitee
C
Carmen • couple • es
7
Buena ubicación
Pros:

Ubicación súper buena a 10 minutos de la estación de Ueno. Limpieza diaria de la habitación

Cons:

Habitación muy pequeña, además el baño se nota que está un poco viejo y había olor a desagüe.

2026-09-17 • via Nuitee
徳田 • solo_traveller • jp
10
場所がいい
Pros:

何も不都合が無かった。

Cons:

特に無し

2026-09-16 • via Nuitee
T
Tomasz • couple • pl
9
2026-09-16 • via Nuitee
J
J.J.LO.CO. • solo_traveller • es
8
Excelente opción para hotel en Tokio
Pros:

La ubicación a diez minutos de Ueno estación de tren y metro aún más cerca, a cinco minutos. Maquina de hielo en cuarta planta, amplia habitación y baño. Buena presión de agua. Genial el equipo de trabajadores. Muy buen sistema para dejar la maleta y excelente desayuno buffet.

Cons:

Algún desconchón en el lavabo del servicio y las toallas, muy básicas.

2026-09-16 • via Nuitee
M
Miyu • couple • jp
10
2026-09-16 • via Nuitee
K
Ka Wa • couple • hk
6
Pros:

地埋方便，員工殷勤

Cons:

整體清潔度欠佳。風口位、角位，暗位都有大量塵

2026-09-16 • via Nuitee
Y
Yakumo Fujii • solo_traveller • it
10
Ottimo Hotel ma scalinata scomoda per accedere.
Pros:

Ottima posizione.

Cons:

Scale per accedere all'ingresso dell'hotel. Con le valigie non è il massimo. Sicuramente un disabile non può accedere.

2026-09-15 • via Nuitee
W
WAN TING • couple • tw
9
行李服務便利、房間環境舒適、人員友善
Pros:

電梯快速不會等候過久
房間隔音好
浴室水溫足夠、水量強
房間空調強

Cons:

門口以及大廳皆為樓梯，無無障礙坡道，對於行李搬運較不便利
吹風機風量如果是強的就更好了

2026-09-15 • via Nuitee
H
HUI-HSUAN • solo_traveller • tw
9
2026-09-15 • via Nuitee
Y
YUNG LUN • extended_group • tw
6
Pros:

NA

Cons:

房間無法展開行李箱也沒提供行李架比較不方便

2026-09-14 • via Nuitee
T
THI HOANG DUNG • couple • vn
7
Pros:

スタッフさんは丁寧に案内してくれました。めっちゃいいサービスだった。

Cons:

お部屋の清掃をしていただいた後に戻ってきたのですが、ベッドの枕の横に髪の毛がまだ残っていました。
清掃後なのに残っていたので、少し気になりました。

2026-09-14 • via Nuitee
N
Nestor Alfredo • couple • ar
10
Buen descanso.
Pros:

Todo de lujo.

2026-09-14 • via Nuitee
M
Maria • solo_traveller • pe
9
Muy bien ubicado
Pros:

Muy buena ubicación para desplazarnos, el personal amable y el desayuno variado.

Cons:

Habitaciones muy pequeñas, pero creo que es así en todo Tokyo

2026-09-14 • via Nuitee