The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group

Hotels
8.6 (2704 reviews)
59, Mount Ephraim , Royal Tunbridge Wells , GB
+44 1892 511188

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Dirty carpet
Issues with coffee machine
Breakfast options limited

Categories

Cleanliness
7.74
Some reviews indicated issues with carpet cleanliness.
Service
9.21
Staff were friendly and accommodating, enhancing the overall stay.
Location
9.25
Location was frequently praised by guests.
Room Quality
8.2
Rooms were generally described as spacious and comfortable, though with minor issues.
Amenities
8.63
Good amenities, but coffee machine issues were mentioned.
Value for Money
8.69
Value was perceived as good with free parking and quality breakfast.
Food and Beverage
8.24
Breakfast options were variable, with mixed feedback on choices.
Overall Experience
8.81
Overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.

Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.

Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.

Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.

Important information:

Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.

Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.6
Based on 2704 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.81
A
Archie • solo_traveller • gb
8
2026-09-17 • via Nuitee
H
Hilal • family_with_children • gb
8
Tamam ama pahalı
Pros:

O da genişti ferahtı . Banyo çok genişti . Üç kişilik aile odasında çok rahat ettik . Kahvaltı çok güzeldi, yatak çok rahattı, banyosu ve küveti inanılmaz konforlu. Mutlaka gelip kalıp küvete girecek vaktiniz olsun . Banyo, yatak ve kahvaltı, Otelin en güzel noktaları olabilir

Cons:

Üç kişi konakladık iki kişilik su vardı, gece varmıştık su bitincemusluk suyu içtik. Kulak çubuğu diş fırçası ya da diş macunu yoktu hazırlıksızdım dişlerimi fırçalamadan yattım rahatsız oldum. Bir de aksilik kulağım çok kaşındı tuvalet kağıdıyla idare ettim . Kızım sabah sınava gireceği için, Sessiz bir oda istemiştim odamın önünde pub vardı, cuma gecesi gürültülüydü. Fiyat kalite performansını zayıf buldum. Otel güzel ama fiyatının biraz daha daha ucuz olması gerekir.

2026-09-14 • via Nuitee
C
clive • extended_group • gb
8
good and bad
Pros:

good

Cons:

bad

2026-09-11 • via Nuitee
K
Kurt • solo_traveller • at
10
Pros:

Perfekte Lage, schöne geräumige und saubere Zimmer, sehr gutes Frühstück
Sehr gemütliches Hotel

2026-09-10 • via Nuitee
E
Elham • solo_traveller • gb
9
2026-09-07 • via Nuitee
B
Bruce • couple • gb
6
2026-09-07 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-07 • via Nuitee
L
Lee • family_with_children • gb
10
2026-09-06 • via Nuitee
M
Michelle • extended_group • gb
9
Reasonably priced hotel close to restaurants and shops.
Pros:

Quiet location, but close to restaurants and shops.

2026-09-04 • via Nuitee
P
Paul • extended_group • gb
5
Average at best, and the food in the restaurant was absolutely awful.
Pros:

Very well positioned.

Cons:

Old and tired

2026-09-02 • via Nuitee
M
Maurits • family_with_children • nl
9
Charming hotel near city centre
Pros:

Friendly atmosphere, great breakfast

2026-09-02 • via Nuitee
R
Robert • couple • gb
8
Comfortable, clean room, and handy for our visit for family reasons. A shortish walk to town centre.
Pros:

Breakfast was good, we had the vegan cooked.

2026-09-02 • via Nuitee
D
David • couple • gb
7
Nice hotel but some improvements needed
Pros:

Great location

Cons:

There appeared to be a shortage of staff which resulted in delays for checking in and breakfast service

2026-09-01 • via Nuitee
J
June • extended_group • gb
10
Wonderful 🥰
Pros:

Peaceful atmosphere, friendly efficient staff, lovely dining room, fantastic breakfast, spotless bedroom and bathroom.

Cons:

Nothing at all

2026-08-31 • via Nuitee
L
Lee • couple • gb
7
Highly enjoyable stage, staff very friendly and restaurant food excellent
Pros:

Location, restaurant food and friendliness of staff

Cons:

The ramp to the front door didn’t set a very good first impression

2026-08-31 • via Nuitee
O
Oi Ling • family_with_children • hk
9
Satisfactory, it’s a lovely hotel located uphill on a tranquil environment
Pros:

Love the calm music playing on the radio! It’s wonderful!!

Cons:

Food a bit salty overall but presentation is lovely

2026-08-31 • via Nuitee
I
ian • solo_traveller • gb
10
Pros:

Staff friendly

Cons:

In a good location

2026-08-31 • via Nuitee
J
Jane • couple • us
9
2026-08-30 • via Nuitee
M
Miranda • couple • nl
8
prima
Pros:

heerlijk ontbijt (à la carte)

2026-08-29 • via Nuitee
R
Rachel • couple • gb
10
2026-08-29 • via Nuitee