Hotel Ibis Milano Malpensa

Hotels
•
ibis
7.8 (3425 reviews)
Via al Campo 100 , Cardano al Campo , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Close to airport
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.76
Multiple reviews mentioned unclean rooms and bad maintenance.
Service
8.73
General praise for staff hospitality, though there were noted issues with shuttle service.
Location
8.27
Strategically located for airport access, but some complaints about distance from nearby attractions.
Room Quality
7.22
Comments indicated basic room quality, with some noting hard beds and cleanliness issues.
Amenities
7.75
Some amenities noted but some issues with the service and availability of food.
Value for Money
8.21
Good value considering airport proximity, but additional costs for transportation decrease value perception.
Food and Beverage
7.76
Breakfast was generally praised, though some complaints about variety.
Overall Experience
7.73
Overall positive experience but marred by cleanliness and organization issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location near Milan Malpensa Airport
Located just a 10-minute drive from Milan Malpensa Airport, the Ibis Hotel offers air-conditioned, soundproofed rooms with free WiFi, ensuring a comfortable stay for travelers.

Modern Amenities and Services
The hotel features rooms equipped with a satellite TV, radio, and a modern business center, along with a 24-hour reception for the convenience of guests.

Complimentary Breakfast and Dining Options
Start your day with a delicious breakfast buffet starting at 06:30 and enjoy international cuisine for dinner at the Oopen Restaurant.

Book now to experience the convenience and comfort of Hotel Ibis Milano Malpensa, with free parking, shuttle service to the airport, and easy access to Milan city center.

Important information:

The shuttle bus to/from Milan Malpensa Airport comes at additional cost and is subject to availability. The first bus leaves the hotel at 05:00, and the last bus leaves from the airport at 00:45. The pick-up point at Malpensa Airport is outside Door 10 on the Arrivals floor.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Guest Reviews

7.8
Based on 3425 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
D
Dima • family_with_children • il
7
2026-09-19 • via Nuitee
M
Manila • couple • it
9
2026-09-19 • via Nuitee
F
Francilaine • couple • br
5
Cobrança indevida de Transfer
Pros:

Café da manhã

Cons:

Sentimo-nos enganados e lesados pela forma como o serviço de transfer foi conduzido.

Às 21h, ligamos para o hotel avisando que chegaríamos por volta das 22h ao ponto de encontro da van, no Terminal 1. Fomos orientados a ligar novamente quando estivéssemos no local.

Chegamos e ligamos às 22h30. Nesse momento, ao solicitar o transfer, a atendente informou que o valor seria de €25, e não €5 por pessoa, apesar de sermos duas pessoas. Essa cobrança contraria claramente a política informada pelo próprio hotel, segundo a qual o serviço custa €5 por pessoa até as 23h.

Quando ligamos pela segunda vez as 22:30 ,fomos informados de que a van já estava a caminho. No entanto, ela só chegou às 23h10 — ou seja, após o horário-limite usado para justificar a cobrança mais alta. Temos a impressão de que o hotel aguardou a chegada de outros hóspedes que viajaram conosco, transferindo para nós o custo e a consequência dessa espera.

O mais frustrante é que, no retorno, o trajeto entre o aeroporto e o hotel levou apenas cerca de 10 minutos. Portanto, não havia justificativa razoável para a demora de 40 minutos após nossa ligação às 22h30.

Esperamos uma explicação e a cobrança correta, de €5 por pessoa, conforme a política divulgada pelo hotel.

2026-09-19 • via Nuitee
A
Aishia • solo_traveller • us
1
I had a horrible stay at this h
2026-09-18 • via Nuitee
M
Mohammed • couple • sa
1
Pros:

The staff no helper they are not friendly

2026-09-18 • via Nuitee
O
Orazio • family_with_children • it
10
2026-09-18 • via Nuitee
Z
Zaraki18 • solo_traveller • it
8
2026-09-18 • via Nuitee
S
Sylvia • solo_traveller • us
9
Very modern, clean and convenient airport hotel.
Pros:

Close to the airport, shuttle service to and from the airport each way (unlike in the U.S., the shuttle service isn't free, but cost a modest 5 euros), very pleasant and helpful staff, room & bathroom was completely updated & immaculate. Didn't have time for breakfast before leaving for my flight, so I can't judge that.

2026-09-17 • via Nuitee
A
Alessia • couple • gb
9
Pros:

position- you need to use the shuttle service to get to the hotel from Malpensa Airport less than 5 min drive, the hotel is in a small village with cafeteria and market 10 mins walk, staff friendly, room clean

Cons:

none

2026-09-17 • via Nuitee
H
Howard • solo_traveller • gb
8
Excellent Airport Hotel
Pros:

Very last minute booking following Flight cancellation. Very clean and comfortable

Cons:

Would have preferred Ibis Kitchen not to close at 1000

2026-09-17 • via Nuitee
P
Patricia • couple • pe
9
2026-09-16 • via Nuitee
J
Júlia • couple • es
9
2026-09-16 • via Nuitee
G
G • couple • gb
7
2026-09-15 • via Nuitee
D
Darinka Ivanova • family_with_children • it
7
2026-09-15 • via Nuitee
L
Leonardo • couple • it
8
2026-09-15 • via Nuitee
J
Johan Ali • couple • id
8
2026-09-14 • via Nuitee
A
Anna • solo_traveller • sk
9
Pros:

Breakfast was great for the price. Staff was very nice and even when I had to wait in the lobby next day, they had no problem with it and it was supercomfy there

Cons:

I would love to have coffee/tea machine at the room but not necessary.

2026-09-14 • via Nuitee
A
Amrita • couple • gb
2
2026-09-14 • via Nuitee
F
Francis • family_with_children • gb
8
Quick stop and stay good hotel transport to airport
Pros:

Close to airport

Cons:

Shower and bathroom a little dates

2026-09-14 • via Nuitee
J
jacob • solo_traveller • il
8
Cons:

לא יודע אבל האם יש ארוחת בוקר פשוט יצאנו מוקדם ב6 בבוקר

2026-09-13 • via Nuitee