The Southcliff Hotel

Hotels
6.4 (1788 reviews)
22-26 The Leas , Folkestone , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

6.4
Based on 1788 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
D
Denise • couple • gb
9
Pros:

Great location for the theatre we had a balcony with lovely views of the sea very clean and great staff always willing to help

Cons:

Trying to find 24 hour parking or any parking was quite difficult

2026-10-15 • via Nuitee
C
Christina • solo_traveller • gb
8
2026-10-14 • via Nuitee
E
Elizabeth • couple • gb
8
2026-10-14 • via Nuitee
J
Jean • solo_traveller • fr
1
2026-10-13 • via Nuitee
D
Deryck Ian • couple • gb
4
Not great - we booked for 3 nights but left after two.
Pros:

Breakfast Not available. The dining room was supposedly undergoing refurbishment but there was no sign of any work proceeding. So no breakfast or other meals available
The staff were pleasant, polite and friendly

Cons:

The bar overpriced the drinks - a J2O ( equivalent) was £3.40. A double brandy £10
The bed was uncomfortable
It was not possible to have a bath as we couldn’t switch the mixer tap from shower setting.
The room was cold with no means of heating

2026-10-11 • via Nuitee
A
Andrew • couple • gb
10
Great staff, good location
Pros:

Great location and staff

Cons:

Could do with bit of an upgrade but was clean and tidy

2026-10-07 • via Nuitee
D
Dominic • solo_traveller • gb
2
Shocked it's advertised here
Pros:

The location

Cons:

The poor condition, half-way house ambience. Appalling bathroom. Lack of modern conveniences (TV with more than 4 channels), no usable power sockets.
This hotel needs to wake itself up to the fact it's the new millennium, never mind 2026.

2026-10-07 • via Nuitee
M
Mark • extended_group • nz
10
Excellent!
Pros:

The staff was very helpful and accommodating, the small pub was excellent!

Cons:

TV reception in room.

2026-10-07 • via Nuitee
T
Tyler • solo_traveller • gb
5
Fair
Pros:

No Breakrast required

Cons:

Did not have a breakfast

2026-10-07 • via Nuitee
C
Cia Ju • solo_traveller • gb
8
Ask for a balcony with a sea view
Pros:

Location. The room with a sea view. Quiet. Good staff.

Cons:

Uncomfortable Pillows. Very high pillows.
No breakfast. The bar/ restaurant facilities are not available. (Anyway we have good options around.)

2026-09-19 • via Nuitee
C
Carine • solo_traveller • fr
7
Pros:

Emplacement et vue sur la mer.

Cons:

Équipements vieillissants

2026-09-18 • via Nuitee
S
Sultanka • solo_traveller • gb
10
2026-09-17 • via Nuitee
T
Theo • couple • nl
7
Redelijk
Pros:

Prijs

Cons:

Veel achterstallig onderhoud

2026-09-17 • via Nuitee
L
Lisa • couple • gb
7
Convenient and good value.
Pros:

Great location
Friendly staff

Cons:

It is dated inside but that wasn’t a problem for us as we like vintage style.

2026-09-15 • via Nuitee
C
Chris • solo_traveller • gb
9
Clean, good value, well-run
Pros:

Clean room, pleasant staff, good value for money. Hotel well-run.

Cons:

Public areas look tired in places

2026-09-15 • via Nuitee
G
Gemma • couple • gb
7
Good for one night before the shuttle
Pros:

Near the shuttle

Cons:

Very dated and limited parking

2026-09-15 • via Nuitee
A
Alfred • extended_group • gb
7
2026-09-14 • via Nuitee
A
Alfredo Aldo • solo_traveller • it
10
Gentilezza e accoglienza
Pros:

Perfetto nella sua essenziale semplicita'

Cons:

Nulla

2026-09-14 • via Nuitee
K
katharina • solo_traveller • de
4
2026-09-13 • via Nuitee
E
Elizabeth • solo_traveller • tw
7
Pros:

Great location, cool old building, very friendly staff, pet friendly

Cons:

Small room, weird little bathroom, hot, small shower

2026-09-12 • via Nuitee