The Southcliff Hotel

Hotels
6.4 (1788 reviews)
22-26 The Leas , Folkestone , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

6.4
Based on 1788 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
C
Cia Ju • solo_traveller • gb
8
Ask for a balcony with a sea view
Pros:

Location. The room with a sea view. Quiet. Good staff.

Cons:

Uncomfortable Pillows. Very high pillows.
No breakfast. The bar/ restaurant facilities are not available. (Anyway we have good options around.)

2026-09-19 • via Nuitee
C
Carine • solo_traveller • fr
7
Pros:

Emplacement et vue sur la mer.

Cons:

Équipements vieillissants

2026-09-18 • via Nuitee
T
Theo • couple • nl
7
Redelijk
Pros:

Prijs

Cons:

Veel achterstallig onderhoud

2026-09-17 • via Nuitee
S
Sultanka • solo_traveller • gb
10
2026-09-17 • via Nuitee
L
Lisa • couple • gb
7
Convenient and good value.
Pros:

Great location
Friendly staff

Cons:

It is dated inside but that wasn’t a problem for us as we like vintage style.

2026-09-15 • via Nuitee
C
Chris • solo_traveller • gb
9
Clean, good value, well-run
Pros:

Clean room, pleasant staff, good value for money. Hotel well-run.

Cons:

Public areas look tired in places

2026-09-15 • via Nuitee
G
Gemma • couple • gb
7
Good for one night before the shuttle
Pros:

Near the shuttle

Cons:

Very dated and limited parking

2026-09-15 • via Nuitee
A
Alfred • extended_group • gb
7
2026-09-14 • via Nuitee
A
Alfredo Aldo • solo_traveller • it
10
Gentilezza e accoglienza
Pros:

Perfetto nella sua essenziale semplicita'

Cons:

Nulla

2026-09-14 • via Nuitee
K
katharina • solo_traveller • de
4
2026-09-13 • via Nuitee
E
Elizabeth • solo_traveller • tw
7
Pros:

Great location, cool old building, very friendly staff, pet friendly

Cons:

Small room, weird little bathroom, hot, small shower

2026-09-12 • via Nuitee
T
Tracy • family_with_children • gb
7
Pros:

The view was amazing ,comfortable bed staff friendly

Cons:

Layout of room, a bit dated , had to move kettle to plug in - (more plug sockets) no miini fridge

2026-09-12 • via Nuitee
A
Ann • couple • gb
4
Grateful, to find a room for night.
Pros:

Very poor old and shabby, needs complete refurbishment.
However beds clean and towels white.
Lady very nice,although on her own trying to deal with everything.

Cons:

Terrible state of repair, no car park.

2026-09-10 • via Nuitee
A
Ali Can • couple • gb
3
2026-09-09 • via Nuitee
K
Katherine • solo_traveller • gb
9
Pros:

Room had a balcony, and looked out to the sea.

Cons:

Everything was fine.

2026-09-09 • via Nuitee
M
Martin • extended_group • ch
7
2026-09-08 • via Nuitee
T
Talissa • couple • gb
5
It was alright , happy to be close to the sea though.
Pros:

Location

Cons:

No free parking or permits offered. We had to walk to another hotel to get one. Its ridiculous you have to search and search for parking when you stay at this hotel, as cars will stay in one place for the whole weekend. If you have a balcony room, be wary as its not separated per individual room. Its one long balcony.

2026-09-07 • via Nuitee
K
Kat2585 • solo_traveller • nl
7
Pros:

Location superb, staff super friendly, price was also pretty good.

Cons:

Different room, not what you see in the pictures. Bit old and smelly.

2026-09-07 • via Nuitee
L
Lisa • couple • gb
2
2026-09-07 • via Nuitee
J
John • couple • ch
6
2026-09-07 • via Nuitee