The Southcliff Hotel

Hotels
6.4 (1747 reviews)
22-26 The Leas , Folkestone , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

6.4
Based on 1747 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
M
Michelle solo_traveller gb
2
2026-08-22 via Nuitee
M
Mark couple gb
10
Great comfortable and friendly
Pros:

We had a great time there the staff were so friendly and attentive could'nt wish for more plus we had and excellent sea view, breakfast was amazing,

Cons:

friendly staff were great

2026-08-22 via Nuitee
M
Marianne couple gb
8
Despite the hot weather and the lack of air conditioning, our stay was enjoyable overall. The staff were friendly and he
Pros:

The views are amazing, especially in the early morning, and there are plenty of shops in the area. The staff are also very friendly, approachable

Cons:

Parking is challenging due to the restrictions and limited availability of spaces. It’s also been very hot because of the weather. Although the hotel kindly provided a fan, the room still feels quite warm.

2026-08-21 via Nuitee
S
Sultanka solo_traveller gb
10
2026-08-21 via Nuitee
S
Sultanka solo_traveller gb
10
2026-08-21 via Nuitee
U
Ulrich family_with_children at
5
Pros:

Die Lage zum Strand ist echt gut und auch die Nähe zum Terminal des Eurotunnels.

Cons:

Von zwei Zimmer, die wir hatten, lag eines an der Rückseite des Aufzugs - einfach nur entsetzlich, keine Nachtruhe, da der Aufzug bis 2 h nachts und ab 6 h im Einsatz war. Von Dusche kann nicht die Rede sein, man konnte in der Badewanne nicht gerade stehen (Dachschräge) und musste die Handbrause selbst festhalten. Es war entsetzlich heiß in den Zimmern, klar, ist der Außentemperatur zu verdanken - aber vielleicht wäre ein Ventilator etwas hilfreich.

2026-08-20 via Nuitee
M
Mariola solo_traveller gb
10
2026-08-20 via Nuitee
J
Jason solo_traveller gb
7
Pros:

The location of the hotel . The view from the window .The room was clean & tidy ,the hotel is a little dated but you get what you pay for has it isn't overpriced.

Cons:

The lift has it is very dated & small . The panelling to the stair case makes it look less desirable & dark as the lighting is on a censor .
No fan in the bathroom . Difficult to park & expensive outside the hotel .

2026-08-20 via Nuitee
L
Linda solo_traveller es
7
2026-08-20 via Nuitee
O
Olivier solo_traveller fr
7
Pros:

L'hôtel est bien placé pour prendre le ferry, et pas hors de prix pour une famille de 4 avec trois chiens.
Equipe très sympa.

Cons:

Chauffage trop fort à l'étage en plein mois d'août, fenêtre avec sécurité donc en mode fermé, très difficile à tenir entrouvert.

2026-08-20 via Nuitee
J
JOSEPHINE couple gb
8
2026-08-19 via Nuitee
G
Gabriele solo_traveller de
4
Pros:

Die Lage ist sehr schön. Das Personal ist sehr freundlich und bemüht.

Cons:

Die Ausstattung ist alt, Fenster lassen sich kaum öffnen, keine Klimatisierung, die Dusche liefert nur einen geringen Wasserstrahl.

2026-08-18 via Nuitee
C
Cecilia couple gb
10
2026-08-18 via Nuitee
L
Lilia solo_traveller gb
6
2026-08-17 via Nuitee
B
Birte solo_traveller de
7
2026-08-17 via Nuitee
A
Anne Knobloch solo_traveller de
2
Pros:

Das Mädchen an der Rezeption war sehr nett!

Cons:

Das Sollte abgerissen werden...
es ist total runtergekommen...Parkplätze wären auch hilfreich!

2026-08-17 via Nuitee
R
Remigijus solo_traveller gb
2
2026-08-17 via Nuitee
Y
Yohann solo_traveller fr
4
Pros:

Le check out

Cons:

Pas cher mais c est pas propre,

2026-08-17 via Nuitee
S
Steve couple gb
7
2026-08-17 via Nuitee
W
William solo_traveller gb
5
2026-08-17 via Nuitee