The Southcliff Hotel

Hotels
OYO Rooms
6.4 (1688 reviews)
22-26 The Leas , Folkestone , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1688 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
S
Steven solo_traveller gb
7
Pros:

Lovely staff, very polite, my only issue was
the heat was unbelievably uncomfortable, for the price I could have got holiday Inn with air com,there was a fan but was useless against the heat, would 100% return but maybe only the ❄⛄

2026-07-25 via Nuitee
G
Gino couple nl
7
2026-07-25 via Nuitee
A
Angie solo_traveller gb
7
2026-07-25 via Nuitee
N
Nirvan solo_traveller gb
5
Convenient, but overpriced
Pros:

Initial check in staff member was friendly, check in was easy.

Cons:

The quality of the room for the price. Maybe its just the cost of business at the moment, but for £70, albeit relatively cheap isn't that cheap. The room was tiny, the size of an average prison cell, and clearly not well maintained. Considering you can get well kept rooms on AirBnB for maybe £10 more, I was disappointed. My keycard also didn't work when I returned for the night, and had to track down a member of staff who slowly worked through each spare until one did using technology that im sure is about 20 years old.

2026-07-25 via Nuitee
S
Sacha couple nl
8
Prima verblijf op een mooie locatie aan zee.
Pros:

Vriendelijk personeel, duidelijke en vlotte communicatie. Mooie locatie met uitzicht op de zee, wandelen in het park wat direct aan de voet van het hotel ligt, supermarkt op loopafstand. Perfect voor als je met de trein of boot vanuit Calais aankomt en niet direct wil doorreizen. Parkeergarage op loopafstand met redelijke tarieven

Cons:

Geen kritiek, het is een ouder hotel waar duidelijk een renovatie gaande is. Verwacht geen luxe maar gewoon een schone en comfortabele plaats om te slapen. Voor deze prijs moet je geen 4 sterrenhotel verwachten. Dit hotel is voor ons zeker voor herhaling vatbaar.

2026-07-25 via Nuitee
G
GJ Gerrits solo_traveller nl
7
2026-07-24 via Nuitee
M
Mary Donna solo_traveller gb
8
Overall, I enjoyed my stay. The location was excellent, and although the noise from upstairs was a minor downside, it di
Pros:

The location was great and clean.

Cons:

I could hear creaking noises whenever the neighbours were walking around upstairs.

2026-07-23 via Nuitee
D
Danielle couple gb
5
Nice hotel parking is a struggle
Pros:

Is right opposite the beach, the staff will welcoming. Close to the restaurants.

Cons:

The parking is a nightmare. It’s a really struggle to find a space. There was quite a lot of drug dealings happening in the Neighbour area. I did not feel comfortable taking my five month old son.

2026-07-23 via Nuitee
C
Claudia couple gb
5
2026-07-22 via Nuitee
A
Alarcon Lopez couple gb
9
You are asked for an additional £20 for the dog stay after the booking.
Pros:

It is a traditional hotel. It is well located. Staff is friendly.

Cons:

You are asked for an additional £20 for the dog stay after the booking.

2026-07-21 via Nuitee
D
Dariusz couple gb
9
2026-07-21 via Nuitee
S
Stephen solo_traveller gb
10
Perfect for the purpose
Pros:

Used as a stopover

2026-07-20 via Nuitee
J
Jo-Yu solo_traveller gb
10
I had a great and lovely time in this amazing hotel!
Pros:

Great location, vintage and historic style, and very friendly and supportive staff!

Cons:

N/A.

2026-07-19 via Nuitee
A
Anna family_with_children gb
7
2026-07-19 via Nuitee
J
JENNIFER couple gb
6
The staff were fantastic could not be more friendly and obliging
Cons:

Our room was very tired. Really needed updating
Bathroom was the worst. No shelf in bathroom for toothbrushes etc.
no mirror in bedroom. Just little improvements would make a big difference

2026-07-18 via Nuitee
C
Cornelis solo_traveller nl
6
Zo jammer
Pros:

De ligging, direct aan de boulevard, is geweldig.

Cons:

Alles is zo ontzettend gedateerd. De vloerbedekking, het schilderwerk, letterlijk alles moet aangepakt worden.

2026-07-18 via Nuitee
J
Jo Milton solo_traveller gb
8
Very comfortable room, wonderful location, plenty to see and do.
Pros:

I was given a first floor room with a shared balcony and a lovely view across the Folkestone Leas, a popular public space for walking, and the English channel beyond. At night with the balcony door open I could hear the waves on the shore below. The hotel is excellent for people like myself who don't drive. It is only a side street away from the main shopping street, with a good selection of shops. The bus station is close, the train station just a short bus ride or a walk away. The hotel is not on a noisy main road, and it is only a fairly short walk down to the beach. Folkestone is surrounded by rolling hills and there are many interesting places to visit in the area.

Cons:

The hotel is actually a converted row of old town houses, not purpose built, so some of the adaptations made to create ensuite facilities are a little cramped, and there is sometimes "neighbour noise" through the thin walls put in to divide up larger old rooms. There is no AC so rooms may be warm in summer. There is also a bar in the basement which may create some occasional noise if your room is above it. I've been staying there regularly for over ten years now and don't find these things to be a problem.

2026-07-17 via Nuitee
R
Rachael extended_group gb
6
Overall pleasant stay before getting the shuttle to France
Pros:

Lovely area overlooking beautiful beach. Comfortable beds.

Cons:

A little dated. Rooms were boiling even with fan. Parking is an issue.

2026-07-16 via Nuitee
S
stead couple gb
6
2026-07-16 via Nuitee
K
Kristina couple gb
6
Pros:

Amazing location with a sea view. And close to pubs and restaurants.

Cons:

Water pressure in a shower is very low. Will take ages to wash you hair. Lift outdated and a bit scary.

2026-07-15 via Nuitee