The Southcliff Hotel

Hotels
OYO Rooms
6.4 (1648 reviews)
22-26 The Leas , Folkestone , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1648 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
J
Jane solo_traveller gb
9
GREAT
Pros:

Lovely room great value for money

2026-07-04 via Nuitee
D
Daniele solo_traveller gb
10
Pros:

A very nice place, close to the famous mermaid beach. Our room was very nice and clean.
We booked a room with sea view which I definitely recommend!

2026-07-04 via Nuitee
E
Eric solo_traveller gb
7
My ‘go-to’ value hotel in Folkestone. Stayed there many times and will continue to do so.
Pros:

Location location location

Cons:

The hotel is somewhat tired in places.

2026-07-04 via Nuitee
M
Masaru couple nl
5
2026-07-04 via Nuitee
W
William couple gb
5
Good stay
Pros:

Good persuasion

Cons:

Very run down

2026-07-03 via Nuitee
S
Steven R solo_traveller gb
9
Nice Hotel on the Seafront
Pros:

Very nice hotel on the seafront with a nice lift to take you up. Rooms were very good with bathroom and extra storage space. Again the owner was very helpful in accommodating me with a special request. If you're down these neck of the woods and have got a Chunnel or Ferry then I would recommend this hotel and also Folkestone as a whole as the walk along the Leas was very pleasant.

2026-07-03 via Nuitee
S
Steve couple gb
1
Nightmare
Pros:

Nothing

Cons:

I had no hot water my bins was empty my old milk cartons etc hadn’t been renewed wee stain around the loo no bedside plugs had to ask for an extension lead to run my sleep aid very poor indeed.

2026-07-03 via Nuitee
D
Davis solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-07-03 via Nuitee
D
Davis solo_traveller gb
9
Pros:

Everything

Cons:

Nothing

2026-07-03 via Nuitee
K
Katarzyna solo_traveller gb
7
2026-07-02 via Nuitee
T
Trina couple gb
9
Enjoyed the stay
Pros:

Close to the beach

Cons:

Lack of parking

2026-07-01 via Nuitee
L
Louise solo_traveller gb
8
2026-06-30 via Nuitee
P
PEILEI couple gb
5
2026-06-30 via Nuitee
B
Burrett couple gb
8
It served our perpose
Pros:

Unfortunatly there was no breakfast otherwise good

Cons:

It would have nice if the hotel served food and the rooms were not cleaned every day.

2026-06-30 via Nuitee
J
Janine couple gb
5
Pleasant stay
Pros:

We loved the location and balcony sea view

Cons:

The shower water pressure was low , no air conditioning.

2026-06-29 via Nuitee
J
jade couple gb
4
2026-06-29 via Nuitee
Z
Zena solo_traveller gb
7
2026-06-28 via Nuitee
E
edita solo_traveller gb
8
2026-06-28 via Nuitee
N
Nataliia solo_traveller gb
10
Pros:

Зручне розташування,15 хвилин пішки до пляжів,рядом знаходиться Sainsbury,було спекотно спати вночі але трішки виручав вентилятор ,дуже привітний персонал,номер чистий.Добре для короткого перебування.

2026-06-28 via Nuitee
S
Steve solo_traveller gb
3
2026-06-27 via Nuitee