The Western Hotel

Hotels
8.2 (3897 reviews)
33 Prospect Hill, Eyre Square , Galway , ie

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent food
Cons:
Heating issues
Shower curtains
Noise from elevator

Categories

Cleanliness
7.83
Rooms and public areas were clean and well kept; however, issues with heating were reported.
Service
8.6
Best staff ever! Everyone was super friendly and couldn't do enough to help.
Location
8.54
Perfect location close to the city center and public transport.
Room Quality
8.09
Rooms were comfortable and of good size, upgrades available.
Amenities
7.92
Hotel is being renovated; amenities are generally good but with some room improvements needed.
Value for Money
7.88
Good value considering location and quality of service.
Food and Beverage
8.43
Great breakfast and lunch, recommended dining at the restaurant.
Overall Experience
8.3
Overall, a very positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:16

Property Description

Charming Family-Run Hotel in the Heart of Galway

Georgian Style Meets Modern Comforts
The Western Hotel, housed in three Georgian buildings, seamlessly blends old-world charm with contemporary amenities. From spacious en-suite rooms to free on-site parking, guests can enjoy the best of both worlds during their stay.

Culinary Delights and Cozy Bar Atmosphere
Indulge in freshly cooked breakfasts and delicious 3-course evening meals at the hotel's restaurant, featuring fine local produce. Unwind in the cosy bar with a fine selection of drinks and traditional Irish music nights, creating a warm and inviting atmosphere for guests to relax and socialize.

Convenient Location and Access to Snap Fitness Gym
With valet parking available and proximity to major attractions like the Bold Art Gallery and Galway Shopping Center, guests can explore the city with ease. Additionally, the option to access the Snap Fitness gym adds a touch of wellness to your stay.

Book now to experience the perfect blend of tradition and modernity at the Western Hotel in Galway.

Important information:

Please note that for bookings of 4 rooms or more, the payment options and cancelation policies are different. The required deposit is 50% at the time of booking and a further 50% deposit is required at least 2 weeks prior to arrival. The property will contact guests shortly after booking to confirm the procedure, along with details regarding the security deposit required upon arrival.

The Western Hotel offers free underground Valet Car Park for all guests.

Guests checking into CityPoint Apartments are also asked to arrive for their check-in to The Western Hotel. They will be given further instructions at reception.

Please note, guests are not permitted to bring visitors to the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 3897 reviews
Cleanliness: 7.83
Service: 8.6
Location: 8.54
Room Quality: 8.09
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.3
R
Ross • couple • au
9
2026-06-13 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Location and cleanliness

Cons:

Poor shower

2026-06-13 • via Nuitee
M
Margit • extended_group • de
9
2026-06-12 • via Nuitee
P
Pirjo • extended_group • fi
10
Erinomainen sijainti.
Pros:

Huone oli siisti ja hotellin sijainti paras mahdollinen.

Cons:

Aamiainen suppea ja todella hidas palvelu.

2026-06-12 • via Nuitee
M
Michael • couple • us
10
2026-06-10 • via Nuitee
K
karl • extended_group • at
8
2026-06-09 • via Nuitee
A
Anat • extended_group • il
8
Good and central place
Pros:

The place is great. The room is comfortable. Nice atmosphere

Cons:

There is no safe or fridge in the room. There was no iron, and there aren't enough power outlets for charging

2026-06-08 • via Nuitee
M
Miguel • couple • il
5
בסדר
Pros:

המיקום מעולה, קרוב למרכז החיים של העיר, נקי

Cons:

ביקשנו חדר שקט, נתנו לנו חדר על הצומת, לא הצליחו לשנות. אין אביזרים במקלחת, חדר מאד קטן. ארוחת בוקר לא שווה את המחיר.

2026-06-07 • via Nuitee
D
Deborah • family_with_children • us
10
Modern, clean, comfortable, conveniently located hotel that accommodated our family of six.
Pros:

Beautiful clean well-located convenient hotel.
We had family come into town and meet us at hotel to walk around Galway for the day. There was a cozy room between the restaurant and bar that accommodated our meet up for tea and coffee at the beginning and end of our day.

Cons:

AC

2026-06-05 • via Nuitee
C
Cheryl • couple • us
10
Lovely elegant hotel
Pros:

Beautiful old hotel, close to restaurants, big comfortable bed. Good restaurant in hotel

Cons:

A bit challenging to find parking

2026-06-05 • via Nuitee
W
Walsh • couple • ie
8
Happy with our stay.
Pros:

Good breakfast in nice dining area.

Cons:

Tv was not working.

2026-06-05 • via Nuitee
C
Christiane • solo_traveller • at
8
2026-06-05 • via Nuitee
A
Aleksandra • solo_traveller • ie
7
Pros:

Location very good, close to everything

Cons:

Small room and bed, old bathroom

2026-06-05 • via Nuitee
L
L190KWwilliamt • Couples • Silver Spring, Montgomery County, Maryland
8
Nice renovation and reuse of older building
Pros:

The Western Hotel was our home for 4 nights while we explored western Ireland. Three Georgian townhouses were combined to create the hotel. Lots of old architectural features were retained. Yes, some of the negative comments posted here are true, especially with heating. Our room had an electric wall heater, that ran on a timer for energy savings. Unfortunately, our first 2 days in Galway were unseasonably chilly and we were given a portable heater for our stay. We did use it at night for part of our stay. There are a number of different room styles, some fancy, some plain. Our room was plain but had plenty of space. Our bathroom was large and spartan, and could have used more shelf area for toiletries, especially near the pedestal sink, and a second towel bar. There is only one elevator, but our wait time was brief.
That said, we found many things to like. The hotel is a block off the main square, so it is fairly quiet. The restaurants, pubs and shopping are all within a short walk. The hotel staff is friendly, helpful, knowledgeable and professional. The bar area is very comfortable. The restaurant is an undiscovered gem. In addition to an excellent breakfast (we prepaid), the dinner menu features some Irish traditions that are excellent. The seafood chowder and the Irish stew (the best I ate in Ireland) are my favorites. And, keeping with popular Galway activities, the bar has traditional music and other bands about 5 nights a week, without the crowding of the popular tourist pubs.

2026-06-04 • via Tripadvisor
K
Kenneth • couple • gb
9
Close to Eyre Square the Western is a comfortable location to Explore Galway City on foot.
Pros:

Well located close to Eyre Square at the heart of the city with an easy walk down to the Quays. We had no problem with finding the underground garage and used it to park our car during our two day stay. Very friendly staff and an excellent breakfast provided made for an enjoyable stay.

Cons:

Very contented with our room and service.

2026-06-04 • via Nuitee
I
Irene • couple • ie
8
2026-06-03 • via Nuitee
B
Blandine • couple • fr
5
Pros:

Localisation

Cons:

Les nombreux escaliers pour rentrer et dans l établissement; compliqué avec une poussette..
Pas de machine à café dans la chambre ni de mini frigo.

2026-06-03 • via Nuitee
R
Rachel • couple • us
8
2026-06-03 • via Nuitee
L
Louise • family_with_children • ie
10
So central beautiful clean hotel with really lovely staff
Pros:

Very central 2 minutes from Eyre Square, so clean and lovely restaurant and bar food is delicious and staff so accomodating

Cons:

Nothing

2026-06-03 • via Nuitee
N
nigelg • solo_traveller • ca
9
Pros:

Location. Staff and the restaurant for dinner was very good.

Cons:

Area that could have been better was daily house keeping, not for cleanliness but lack of replacing items like coffee pods and toilet paper in the room.
Also more shelf space in bathroom would be a good idea.

2026-06-02 • via Nuitee