The Western Hotel

Hotels
8.2 (3997 reviews)
33 Prospect Hill, Eyre Square , Galway , ie

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent food
Cons:
Heating issues
Shower curtains
Noise from elevator

Categories

Cleanliness
7.83
Rooms and public areas were clean and well kept; however, issues with heating were reported.
Service
8.6
Best staff ever! Everyone was super friendly and couldn't do enough to help.
Location
8.54
Perfect location close to the city center and public transport.
Room Quality
8.09
Rooms were comfortable and of good size, upgrades available.
Amenities
7.92
Hotel is being renovated; amenities are generally good but with some room improvements needed.
Value for Money
7.88
Good value considering location and quality of service.
Food and Beverage
8.43
Great breakfast and lunch, recommended dining at the restaurant.
Overall Experience
8.3
Overall, a very positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:16

Property Description

Charming Family-Run Hotel in the Heart of Galway

Georgian Style Meets Modern Comforts
The Western Hotel, housed in three Georgian buildings, seamlessly blends old-world charm with contemporary amenities. From spacious en-suite rooms to free on-site parking, guests can enjoy the best of both worlds during their stay.

Culinary Delights and Cozy Bar Atmosphere
Indulge in freshly cooked breakfasts and delicious 3-course evening meals at the hotel's restaurant, featuring fine local produce. Unwind in the cosy bar with a fine selection of drinks and traditional Irish music nights, creating a warm and inviting atmosphere for guests to relax and socialize.

Convenient Location and Access to Snap Fitness Gym
With valet parking available and proximity to major attractions like the Bold Art Gallery and Galway Shopping Center, guests can explore the city with ease. Additionally, the option to access the Snap Fitness gym adds a touch of wellness to your stay.

Book now to experience the perfect blend of tradition and modernity at the Western Hotel in Galway.

Important information:

Please note that for bookings of 4 rooms or more, the payment options and cancelation policies are different. The required deposit is 50% at the time of booking and a further 50% deposit is required at least 2 weeks prior to arrival. The property will contact guests shortly after booking to confirm the procedure, along with details regarding the security deposit required upon arrival.

The Western Hotel offers free underground Valet Car Park for all guests.

Guests checking into CityPoint Apartments are also asked to arrive for their check-in to The Western Hotel. They will be given further instructions at reception.

Please note, guests are not permitted to bring visitors to the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Location

Guest Reviews

8.2
Based on 3997 reviews
Cleanliness: 7.83
Service: 8.6
Location: 8.54
Room Quality: 8.09
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.3
M
Marco extended_group it
7
2026-08-22 via Nuitee
L
Lauren extended_group ie
9
2026-08-22 via Nuitee
J
Jenny couple ie
10
2026-08-22 via Nuitee
C
CANNAVO' couple it
10
2026-08-22 via Nuitee
N
Nolene couple gb
8
2026-08-20 via Nuitee
A
Anola family_with_children us
10
2026-08-20 via Nuitee
B
Barry solo_traveller sa
8
2026-08-18 via Nuitee
M
Mette solo_traveller dk
8
Charmerende personale og central beluggenhed
Pros:

Utroligt god betjening i receptionen og i garagen med venlige og hjælpsomme mennesker. Værelset var stort, godt indrettet og pænt og rent. Hotellet ligger dejlig centralt - og det er et stort plus, at hotellet har sin egen parkeringskælder. Hyggelig bar med livemusik hver aften. Og god, varieret morgenmaf.

2026-08-17 via Nuitee
M
Mary Anne extended_group us
9
Excellent except for the night noise.
Pros:

We were upgraded to a two room apartment which was very nicw for the three of us.

Cons:

The apartment was adjacent to an outdoor area where a celebration was occurring. The event was very loud and went on past 10:00.

2026-08-17 via Nuitee
C
Catindig extended_group us
8
You can’t beat the location of this hotel. As far as cleanliness goes, this hotel is 10/10.
Pros:

The location: if you’re traveling by bus(city link) from Dublin, this hotel is only a few mins walk from the bus station.
It is in a quiet part of downtown but you’re not that far from all the action at Eyre Square.

Cons:

Poor sound proofing and lack of AC but it is expected of older structures in Ireland. They, however, provide fans and you can always open the windows.

2026-08-17 via Nuitee
F
Florence couple fr
8
2026-08-17 via Nuitee
L
Laura couple us
10
2026-08-16 via Nuitee
A
April extended_group es
8
Great place to stay with friendly staff.
Pros:

Loved the location, friendly staff, history, value.

Cons:

Needed a fan or A/C.

2026-08-16 via Nuitee
C
Carlos family_with_children es
1
2026-08-15 via Nuitee
D
Denis solo_traveller gb
10
2026-08-15 via Nuitee
M
McGrane extended_group ie
8
2026-08-15 via Nuitee
S
Susan extended_group ie
5
Pros:

Could have been better

2026-08-14 via Nuitee
A
Ana extended_group ch
2
Extremely poor value for money – by far the worst accommodation of our two-week trip around Ireland
Cons:

We paid €467 for one night in a quadruple room, making this the most expensive accommodation of our two-week trip around Ireland. Unfortunately, it was also by far the poorest in terms of facilities, maintenance and value for money.

The room was in very poor condition: cracked washbasin, damaged/chipped mirror, badly frayed upholstery, damaged doors and handles, poorly finished repairs and generally worn bathroom fittings. We took photographs of all of these issues. Our window also looked directly onto a service area with air-conditioning units and external infrastructure.

Breakfast was equally disappointing for a hotel at this price level. Much of it had an industrial/mass-produced feel, with cereals and jams/marmalade presented from dispensers or individual commercial packs. Even more surprisingly, after paying €467 including breakfast, we were asked to pay an additional €3.50 for a cappuccino.

Finally, we asked whether we could leave our car in the hotel parking for just one additional hour after checkout, and this was refused.

We understand that Galway is expensive in August, but high seasonal demand cannot justify this level of maintenance and service. We stayed in many places throughout Ireland over two weeks, and nowhere else came close to this combination of high price and poor standard.

At €467 for one night, we expected considerably better.

2026-08-14 via Nuitee
G
Geraltus couple at
10
2026-08-12 via Nuitee
C
Clelia couple fr
10
Très bon emplacement pour visiter Galway
Pros:

Calme, spacieux,, excellent petit déjeuner et le parking gratuit

Cons:

Rien

2026-08-11 via Nuitee