Homewood Suites by Hilton Palm Beach Gardens

Hotels
•
Homewood Suites by Hilton
9 (379 reviews)
4700 Donald Ross Road , Palm Beach Gardens , US
+1 561-622-7799

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms/suites
Clean/immaculately clean for many guests
Comfortable beds
Pleasant staff (reported in some reviews)
Nice facilities
Cons:
Inconsistent cleanliness (used soap, empty shower dispensers, common-area carpet issues)
Service lapses (missing reservation, no housekeeping, unhelpful front desk)
Parking shortages
High food/drink prices
Breakfast inconsistencies and limited hours
Amenities issues (ice maker not working, missing pillows)
Noise from AC compressor in some rooms
Room size concerns for price (some rooms tiny)

Categories

Cleanliness
8.4
Mixed comments: several guests reported excellent cleanliness ("imaculately clean", "muy lindo y limpio"), but others reported serious issues (used soap in shower, empty dispensers, common-area carpet needing cleaning).
Service
8.4
Mixed service feedback: some guests praised pleasant staff, but multiple reports of front desk failures (missing reservation, unhelpful staff, no housekeeping, no bell service, requests to pay for small items) lowered the score.
Location
10
Consistently positive: multiple mentions of great/good location and a desirable area (Palm Beach Gardens/Jupiter border).
Room Quality
10
Generally very positive for many guests (spacious suites, separate bedroom/living/kitchen, comfortable beds), though a few noted small rooms for the price and AC noise; overall reported room quality is strong.
Amenities
8.6
Mixed: guests liked the facilities, kitchens and general property, but reported practical problems (broken ice maker, lack of parking, missing pillows, no towel replenishment).
Value for Money
8.2
Mixed-to-negative on value for food and some rooms: several guests felt food/drink prices were excessive and a room was small for the price, though one review called the room price decent.
Food and Beverage
8.4
Mixed feedback: some praised the breakfast as very good, others reported overpriced meals and breakfast inconsistencies or restricted hours; overall slightly below top marks.
Overall Experience
10
Mixed reports but several strong positive endorsements ("Overall enjoyable experience", "Wouldn’t stay anywhere else") indicate a generally excellent overall impression among many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Suite-Style Accommodations
Indulge in spacious suite-style accommodations at our Palm Beach Gardens hotel, offering the comforts of home during your stay. Enjoy the convenience of fully equipped kitchens in every suite, perfect for preparing home-style meals.

Exceptional Amenities
Start your day with a complimentary breakfast and maintain your fitness routine in our modern fitness center. Unwind by the outdoor pool or practice your putting on our hotel's green. Take advantage of free grocery shopping services and join us for a complimentary reception on Wednesday evenings.

Explore Palm Beach Gardens
Experience top-rated golfing, wildlife adventures at Lion Country Safari, and tours of the everglades, all within reach of Homewood Suites. With shopping, dining, and entertainment options nearby, your stay with us will be both convenient and memorable.

Book your stay now and elevate your Palm Beach Gardens experience at Homewood Suites!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 379 reviews
Cleanliness: 8.4
Service: 8.4
Location: 10
Room Quality: 10
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 10
R
Raymond • couple • us
8
2026-10-07 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Steve • solo_traveller • us
9
As expected
Pros:

Great location and a great property. Room sizes are great!

Cons:

Bedding could be improved

2026-09-18 • via Nuitee
K
Kassandra • couple • us
9
2026-09-18 • via Nuitee
D
Dawn-Marie • family_with_children • us
6
Not great
Pros:

decent price for the size of room

Cons:

When I got there they didn't have my reservation, all the dispensers in my shower were empty, there was a used soap in my shower which makes me question whether anyone cleaned the shower. Which makes me think no one cleaned the bathroom...which makes me sick to my stomach. The ice maker in our freezer didn't work. We were there 3 days and no one ever came to clean, give us towels or replenish the coffee.

2026-09-08 • via Nuitee
F
Felicetta • solo_traveller • us
10
Happy Customer
Pros:

Overall enjoyable experience

2026-09-07 • via Nuitee
D
Deborah • couple • us
9
Cons:

Common area carpet is in need of a cleaning and more pillows for extra beds are needed

2026-09-07 • via Nuitee
E
ELIZABETH • couple • pe
10
Pros:

Muy lindo y limpio

Cons:

Estacionamientos llenos

2026-09-07 • via Nuitee
B
Bernadette • couple • us
10
2026-09-03 • via Nuitee
C
Christian • family_with_children • de
10
2026-08-28 • via Nuitee
J
Jack • family_with_children • nl
4
Prijs zeer tegengevallen
Pros:

Hotel ziet er gezellig uit

Cons:

De prijs voor het eten en drinken is echt belachelijk duur. 2 biefstukjes en 4 huiswijntjes €340 euro. Echt belachelijk en dan nog een tip vragen van 20%. Was onze eerste dag en erg geschrokken. Dit was echt absurd!!!! Hou hier rekening mee met boeken 🙏

2026-08-16 • via Nuitee
R
Romero • couple • us
10
2026-08-16 • via Nuitee
A
avi • solo_traveller • us
8
2026-08-11 • via Nuitee
K
Ken1776 • Couples • Staten Island, New York
10
Wouldn’t Stay Anywhere Else
Pros:

Beautiful suite including separate bedroom, living room and kitchen. Immaculately clean, pleasant staff, and very good breakfast. Located on the Palm Beach Gardens/Jupiter border. Wouldn’t stay anywhere else!

2026-07-29 • via Tripadvisor
C
Cyrille • solo_traveller • fr
9
Pros:

La grandeur de la chambre famille ...

Cons:

Le petit déj de ce matin qui n'était pas celui de la veille car problème d'éclairage... Dommage sinon hier il était top

2026-07-13 • via Nuitee
A
Annette • extended_group • us
7
Cons:

I forgot my toothpaste and they wanted me to pay for a small toothpaste and breakfast was only open until 9:30.

2026-07-11 • via Nuitee
J
Jose • family_with_children • us
10
2026-07-08 • via Nuitee
A
avi • solo_traveller • us
7
Pros:

Good location , nice facilities .

Cons:

The noice in the bedroom from the ac compressor was unbearable.

2026-07-06 • via Nuitee
E
Ellen • solo_traveller • us
5
It was a bust for us
Pros:

The beds both in the room and the sofa bed was extremely comfortable. The kitchen area was small but clean.

Cons:

The room for the price was so tiny. There was no help from the front desk staff, he claimed he couldn't move. There was no rolling bell hop cart to move all of our luggage, coffee was super cold and the front desk staff didn't give directions on how to get to our room. So unprofessional. Also the lack of parking was frustrating.

2026-06-18 • via Nuitee
J
Jose • family_with_children • us
10
2026-06-17 • via Nuitee