Embassy Suites by Hilton - Montreal

Hotels
•
Embassy Suites Hotels
7.8 (1649 reviews)
208 Saint Antoine Ouest , Montréal , CA
+1 514-288-8886

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Excellent central location (steps from Old Montreal)
Comfortable, modern and spacious rooms (kitchen, good bedding, quiet)
Free daily happy hour (two drinks)
On-site underground parking
Several guests praised fresh croissants and cooked-to-order eggs
Cons:
Inconsistent service (unfriendly front desk, housekeeping lapses)
Busy/overcrowded breakfast with long lines and some low-quality pastries/fruit
Micro-kitchen lacks utensils/cups; limited non-alcoholic options at happy hour
Occasional room issues: drafty windows, slippery shower floor, some areas need renovation

Categories

Cleanliness
7.5
Rooms and bathrooms are generally reported clean (large, clean rooms noted), but guests also report rough towels and messy/busy breakfast areas which lower the perception of overall cleanliness.
Service
7
Mixed service: several guests praise friendly restaurant staff and an excellent evening receptionist, but there are multiple reports of unfriendly front desk staff and housekeeping lapses (missing towels/coffee), producing variable service quality.
Location
9.5
Consistently praised: excellent, central location steps from Old Montreal / Old Town and close to metro — repeatedly cited as a primary strength.
Room Quality
8.8
Rooms often described as modern, spacious, quiet and comfortable with good bedding, kitchens and soundproofing; isolated negatives include occasional drafty windows, slippery shower floors or dated elements in some rooms.
Amenities
7.6
Good amenities noted (underground parking, in-room kitchen area, daily happy hour with two free drinks), but some practical shortcomings (micro-kitchen missing utensils, limited non-alcoholic happy hour options) reduce the score.
Value for Money
7.8
Standard quality for this hotel tier; value is not explicitly discussed in reviews so set to the target overall rating.
Food and Beverage
7
Polarized feedback: some guests praise excellent fresh croissants and eggs cooked to order, while others report poor-quality pastries, industrial fruit, limited options and long queues at breakfast; happy hour appreciated but lacks non-alcoholic choices.
Overall Experience
7.2
Overall a positive stay driven by location and room quality, tempered by inconsistent service, busy/chaotic breakfast periods and a few room-specific issues, leading to a slightly above-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Ideally situated near Old Montreal and the city's downtown core, this hotel offers comfortable guestrooms and suites within walking distance of the Financial District, Port of Montreal and more.

Luxurious Amenities
A microwave and refrigerator are offered in each room, as well as WiFi access. Most rooms and suites also boast jetted tubs with upgraded bath amenities.

Delightful Dining Options
Wake up to a free, cooked-to-order breakfast featuring omelets and more. Guests will also enjoy a beverage at the evening Manager's Reception. The hotel's on-site restaurant serves breakfast, lunch and dinner in a casual atmosphere. All guests will also receive 2 coupons for complimentary drinks and snacks.

Experience the best of Montreal at Embassy Suites Montreal. Book your stay now to enjoy these exclusive offerings.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

A credit card pre-authorization will be requested upon check-in. Guests can pay with another method of payment upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

7.8
Based on 1649 reviews
Cleanliness: 7.5
Service: 7
Location: 9.5
Room Quality: 8.8
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 7.2
S
Stacy • extended_group • us
10
Pros:

Location, rooms quiet, great breakfast

2026-10-29 • via Nuitee
J
Jürgen • couple • de
7
2026-10-28 • via Nuitee
L
Lara • family_with_children • ca
10
Steps from Old Montreal, completely modern rooms, and and exquisite freshly made croissants for breakfast!
Pros:

Perfect location within steps of Old Montreal; easy to park and fantastic breakfast!

Cons:

Nothing!

2026-10-27 • via Nuitee
C
cecile • family_with_children • fr
9
Très belle chambre mais service inégal
Pros:

- la chambre était grande et très confortable, avec une cuisine.
- la qualité de la literie et de l’insonorisation
- la localisation en plein vieux Québec et proche du métro
- la possibilité d’un parking en sous sol

Cons:

- la réceptionniste à notre arrivée n’était pas du tout accueillante
- le barman servait des bières en faisant déborder la bière et sans essuyer le verre
- le breakfast n’est pas qualitatif : viennoiseries de piètre qualité, sirop d’érable en barquette, fruits très peu qualitatifs, salade de fruits industrielle, bagels industriels.

2026-10-26 • via Nuitee
R
Rosanna • couple • it
10
2026-10-25 • via Nuitee
S
Simone • couple • br
10
Pros:

Ótimo café da manhã. Excelente localização para conhecer Old Montreal a pé. Happy hour com 2 drinks grátis por pessoa todos os dias.

Cons:

Nada a reclamar.

2026-10-23 • via Nuitee
C
Cecil • couple • us
7
Good location and comfortable room.
Pros:

Location was great. The evening reception was good, although very crowded. The staff in the restaurant were very friendly.

Cons:

Front desk staff not very. friendly. Housekeeping did not leave face cloths, hand towels, or coffee in the rooms and it was difficult getting them when we returned in the evening.

2026-10-23 • via Nuitee
J
Jeff • family_with_children • ca
9
2026-10-22 • via Nuitee
M
Martin • family_with_children • us
10
Perfect location for our visit to Montreal !
Pros:

Location was a amazing ! Breakfast delicious ! Happy hour was a nice surprise .

2026-10-21 • via Nuitee
M
maria Rita • extended_group • br
8
Uma ótima opção em Montreal
Pros:

O atendimento foi muito simpático, tanto nas informações que pedi antes da chegada como durante toda a estadia. Hotel muito bem localizado para turistar por Montreal, pertinho da Notre Dame.
O quarto e banheiro são bem grandes e limpos, com uma saleta com sofá-cama. Lençóis bons e muitos travesseiros.

Cons:

Tem micro-cozinha, mas nenhum talher ou copo, máquina de café bem simples.
As toalhas de banho eram grossinhas mas estavam meio duras da lavagem.

2026-10-20 • via Nuitee
L
Lauriane • solo_traveller • ch
10
Pros:

Literie - emplacement - parking

2026-10-19 • via Nuitee
J
Julie • extended_group • ca
8
2026-10-19 • via Nuitee
L
Lauriane • solo_traveller • ch
10
Pros:

Literie - emplacement - parking

2026-10-19 • via Nuitee
A
Anne-Marie • couple • nl
10
Pros:

The evening receptionist was great!

2026-10-17 • via Nuitee
S
Stephen • couple • gb
9
2026-10-15 • via Nuitee
J
Jean-Louis • couple • fr
7
Pros:

Les oeufs cuits sur place

Cons:

Le petit déjeuner, un zoo. Bbruyant, trop de files

d'attente.

2026-10-14 • via Nuitee
P
Paula • solo_traveller • au
9
2026-10-14 • via Nuitee
A
Arthur • couple • ca
8
2026-10-13 • via Nuitee
A
ann • couple • gb
8
Good location for visiting
Pros:

Location within wàlking disþnce of old town and modern quarter

Cons:

Understand the reason̈ but surprised by use of disposable glasses cutlery etc

2026-10-12 • via Nuitee
B
Barbara • extended_group • us
9
Pros:

Location

Cons:

Shower floor tooo slippery

2026-10-11 • via Nuitee