Grand Hotel Hermitage & Villa Romita

Hotels
•
Independent
8.8 (149 reviews)
Via Nastro Verde 9, Massa Lubrense, NA, 80061 , Massa Lubrense , IT
39-08-1878 00 82

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Accessible bus station shuttle
Nature reserve
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Accommodating service
Excellent food
Cons:
Old facility
No elevator
Mattresses and pillows not good

Categories

Cleanliness
8.41
Rooms are very clean.
Service
9.08
Staff was friendly and attentive, with great service.
Location
9.12
Great location with easy shuttle service to Sorrento.
Room Quality
8.57
Rooms are clean but mattresses and pillows are not good.
Amenities
8.8
Shuttle service to Sorrento and parking available.
Value for Money
8.56
Fair price considering the overall experience.
Food and Beverage
8.81
Breakfast is really good with a lot to choose from.
Overall Experience
9.08
Most guests had a wonderful experience and are looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Experience the enchanting elegance of Grand Hotel Hermitage & Villa Romita, where luxury meets breathtaking landscapes.

Recreational Bliss
Take a refreshing dip in our seasonal outdoor pool or unwind in our picturesque garden and terrace, perfect for soaking up the sun and serene views.

Culinary Delights
Savor delectable local cuisine at Sala dei Sogni with stunning pool views, or enjoy the convenience of room service during limited hours to indulge in culinary excellence from the comfort of your room.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour concierge services, and free area shuttles for easy access to nearby attractions and experiences. Our friendly staff is multilingual, committed to making your stay seamless and enjoyable.

Don't miss the chance to make unforgettable memories—book your stay at Grand Hotel Hermitage & Villa Romita today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 3

  • Transportation

    Car recommended

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 149 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 9.08
F
Fulvia • solo_traveller • cl
10
2026-05-23 • via Nuitee
B
Bintesh • family_with_children • gb
7
Pleasant and friendly staff, relaxed and nice view
Pros:

The rustic traditional feel

Cons:

The breakfast was some what very basic and dinner was very average for a 4* hotel

2026-05-22 • via Nuitee
I
Ieva • couple • lt
10
Pros:

This is a family-run hotel, and you can truly feel it in the service — the entire staff is incredibly kind, caring, and makes it easy to feel like a special guest. The hotel has a charming atmosphere full of history and offers a beautiful view from the hilltop location.

The room was spacious, very clean, and had a stunning view over the town of Sorrento. We especially appreciated the shuttle service provided throughout the day between the hotel and Sorrento, which was very convenient. The parking was also easy and comfortable.

During our stay, the weather was a bit cool, but on hot summer days, the pool area with its breathtaking view must be a perfect place to relax.

Cons:

Nothing.

2026-05-18 • via Nuitee
M
Marcela • solo_traveller • es
10
Pros:

Lindas vistas

2026-05-18 • via Nuitee
G
Genevieve • couple • ca
10
Parfait pour notre arrivée en Italie.
Pros:

Personnel tout simplement incroyable

Cons:

Vue exceptionnelle. Petit village à côté à la marche.

2026-05-14 • via Nuitee
J
John • family_with_children • au
10
Great staff, great location, will be back again
Pros:

Great location and views. Private road access to local town Sant Agata sui Due Golfi, with many options available. The hotel will also take you down to Sorrento and pick you up with their private shuttle bus. Very helpful staff. A very comfortable stay.

Cons:

The lift is a little small but only a problem for multiple trips if many people are using it. The bath/shower is a little small but manageable.

2026-05-13 • via Nuitee
L
Looby13lou • Family • Carlisle, Cumbria, England
10
Family holiday to sorrento
Pros:

Stayed here last August 2025 and had an amazing stay. The rooms were lovely with amazing views and the food was delicious on HB basis. Always cooked fresh.
Not much going on in the hotel entertainment wise but a short walk into the village there was a few bars which were always busy.
Staff were very friendly

2026-05-05 • via Tripadvisor
S
Stay52002480406 • Couples • Melsele, East Flanders Province
10
Top hotel for Sorrento and surroundings
Pros:

Excellent service, the staff is very helpful and friendly, helping out with information and organising eg a rental car. Free shuttle to Sorrento is very convenient and the village at a short walk distance is very nice.
The hotel itself is old but very well kept.

2026-05-03 • via Tripadvisor
F
Fabiana • family_with_children • it
9
Siamo stati veramente bene, panorama da favola, personale molto accogliente e disponibile, posizione panoramica incantev
Pros:

Il panorama è bellissimo.

2026-05-03 • via Nuitee
L
Lucrezia • family_with_children • it
10
Da ripetere, vista da togliere il fiato
Pros:

Panorami mozzafiato, bellissima piscina e parcheggio incluso. La navetta a tutte le ore per Sorrento ci ha svoltato il weekend. Fantastico sotto tutti i punti di vista, ci tornerò!

Cons:

Nulla , forse leggermente datato l’arredo, ma non era tra le mie priorità dato che la pulizia era top, andava benissimo!

2026-04-28 • via Nuitee
F
Francis • solo_traveller • gb
9
Pros:

Staff were fantastic. So helpful. Pool area nice. Breakfast choice excellent. Hotel was busy with tour groups. Shuttle service to Sorrento useful. Seaview rooms are the ones to book.

Cons:

Place is looking a little tired. Could do with a refurb tbh but clearly the business model is working. A la carte evening meal only so-so.

2026-04-27 • via Nuitee
P
pachito70 • solo_traveller • it
10
Bel weekend!
Pros:

Bella la vista al 5 piano , ottimo cibo e tutti accoglienti dal direttore ai camerieri.

Cons:

Nulla

2026-04-26 • via Nuitee
5
508malcolmh • Couples • Aylesford, Kent, England
10
A grand time at the Grand hotel
Pros:

An excellent hotel with very friendly staff situated on the cliffs above Sorrento town avoiding the excessive town centre heat and noise, yet warm and sunny enough for a swim in the hotel pool (on Sat 18th April !!!). Food and service excellent - would highly recommend it. Malcolm Hayes Room 211 14- - 21 April.

2026-04-23 • via Tripadvisor
E
Els • solo_traveller • be
10
2026-04-22 • via Nuitee
J
jean pierre • couple • fr
8
Cadre grandiose hors du temps et le personnel très attachant . En plus navette pour Sorrente
Pros:

Un c

Cons:

Un cadre de rêve face au Vésuve, tout le personnel

2026-04-21 • via Nuitee
G
Giuseppe Scott • extended_group • it
9
2026-04-17 • via Nuitee
R
Renate • solo_traveller • de
10
Grandioser Aufenthalt
Pros:

Lage mit grandiosem Ausblick, das Zimmer sehr schön, supertolle Poolanlage , das Empfangspersonal und Roberta von der Bar waren überaus angenehm und sehr freundlich. Jederzeit wieder😊

2026-04-13 • via Nuitee
T
Tushar • solo_traveller • be
9
Pros:

The hotel is well located, staff is great and if you have sea facing rooms (one of our rooms was upgraded!! Thank you), the views are breath taking (we had Vesuvius in front of us). Breakfast is descent

2026-04-12 • via Nuitee
V
Vilma • couple • lt
10
2026-04-09 • via Nuitee
H
Halldor • family_with_children • is
10
Pros:

Wonderful staff. Everyone so friendly and helpful. Excellent breakfast. Short walk to the next town with great restaurants and Gelato. Free shuttle bus to Sorrento and back. Lobby sitting area great for relaxing. We sat there often after dinner and played cards. Pool area outside great for relaxing in the sun and having a swim. This place was exactly what our family of five were looking for.

2026-04-09 • via Nuitee