Grand Hotel Hermitage & Villa Romita

Hotels
Independent
8.8 (149 reviews)
Via Nastro Verde 9, Massa Lubrense, NA, 80061 , Massa Lubrense , IT

Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Accessible bus station shuttle
Nature reserve
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Accommodating service
Excellent food
Cons:
Old facility
No elevator
Mattresses and pillows not good

Categories

Cleanliness
8.41
Rooms are very clean.
Service
9.08
Staff was friendly and attentive, with great service.
Location
9.12
Great location with easy shuttle service to Sorrento.
Room Quality
8.57
Rooms are clean but mattresses and pillows are not good.
Amenities
8.8
Shuttle service to Sorrento and parking available.
Value for Money
8.56
Fair price considering the overall experience.
Food and Beverage
8.81
Breakfast is really good with a lot to choose from.
Overall Experience
9.08
Most guests had a wonderful experience and are looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Experience the enchanting elegance of Grand Hotel Hermitage & Villa Romita, where luxury meets breathtaking landscapes.

Recreational Bliss
Take a refreshing dip in our seasonal outdoor pool or unwind in our picturesque garden and terrace, perfect for soaking up the sun and serene views.

Culinary Delights
Savor delectable local cuisine at Sala dei Sogni with stunning pool views, or enjoy the convenience of room service during limited hours to indulge in culinary excellence from the comfort of your room.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour concierge services, and free area shuttles for easy access to nearby attractions and experiences. Our friendly staff is multilingual, committed to making your stay seamless and enjoyable.

Don't miss the chance to make unforgettable memories—book your stay at Grand Hotel Hermitage & Villa Romita today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 3

  • Transportation

    Car recommended

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 149 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 9.08
G
Ghazal solo_traveller au
10
Pros:

The staff, the service and the location

2026-07-21 via Nuitee
S
Shuang family_with_children gb
10
Pros:

We really enjoyed our stay, the room was clean, had beautiful views over the bay of Naples and the staff were very friendly and helpful. The property is about a 15 minutes drive from Sorrento and is in a much quieter and peaceful area near a village that has some lovely restaurants. A great base to explore Sorrento, Amalfi coast and Pompeii etc.

Cons:

A very small thing is that we wish the pool would stay open a little longer during the summer as it stays pretty hot until later.

2026-07-15 via Nuitee
A
Amy couple gb
10
Was such a beautiful time away and I’m glad we moved hotel’s to stay here. Staff were ever so helpful.
Pros:

Everything! Such a beautiful hotel ❤️

Cons:

There wasn’t anything we didn’t like.

2026-07-14 via Nuitee
S
Shilan family_with_children no
10
Pros:

Likte Alt. Alt var perfekt.

Cons:

Ingenting

2026-07-13 via Nuitee
A
AndrewKnightLangwith Couples
10
A special place special staff
Pros:

Another perfect visit to this wonderful family run hotel
The Hotel is all you would expect of an Italian hotel the staff and management team are it’s strong point , polite attentive and professional they ensure your stay is all you want.
The rooms are kept spotless by the excellent housekeeping team, the food is good and the bar and restaurant managed by our particular friend Salvatore
Gennaro will offer calorie free desserts (he assures us) while Roberta and our very good friend Tony will deliver the drinks in the bar try the lemonchello sprits it knock out (literally)
A big thank you to William our Host , Gloria so helpful advising and arranging trips and of course Renato again arranging and advising but also so approachable and visible in all areas making sure everything is fine and people are happy and of course all the excellent staff.
We have been many times to this great hotel it retains its heart and spirt as it develops and improves something the extraordinary number of return guest really appreciate.

2026-07-11 via Tripadvisor
Y
yehezkel angel solo_traveller il
9
2026-07-11 via Nuitee
Y
yehezkel angel solo_traveller il
10
Pros:

שירות טוב ואדיבות של צוות המלון. מיקום טוב למי שמבקר בפוזיטנו,קאפרי ואמאלפי.

2026-07-11 via Nuitee
S
Scenic41982606408 Couples
10
Another wonderful holiday
Pros:

Another wonderful holiday at this wonderful hotel. We were sorry to leave and hope/plan to return next year for what is probably or seventh visit! We love the staff, the welcome the food the views the proximity to the village of Sant Agata.There are wonderful walks close by,in short perfection!!

2026-07-10 via Tripadvisor
F
Francesco couple it
10
Relax totale
Pros:

Un'esperienza davvero confortevole. La camera con affaccio sul mare regalava un panorama straordinario. Comoda piscina. Nota di merito anche per la comodità del parcheggio e per il personale, incredibilmente gentile, premuroso e pronto a soddisfare ogni richiesta. Colazione abbondante sia dolce che salata con frutta fresca.

Cons:

Mi è piaciuto tutto, ha rispecchiato le aspettative ed anche oltre.

2026-07-07 via Nuitee
O
Ortal and Freddy solo_traveller il
10
Pros:

Hi...
I want to say thank you for everything you did for us!!
That vacation was absolutely amazing!! and everyone in your hotel was so nice and always with a smile....
I will absolutely gonna come back and I really recommend it for everyone!
You made our vacation perfect!!
Thank you very much!! ❤️❤️❤️❤️

Cons:

הכל יהיה טוב

2026-07-06 via Nuitee
U
Uta couple de
8
Trotzdem fantastisch!
Pros:

Die Lage und der Ausblick sind grandios! Die Zimmer sind geräumig und auch vom Balkon hat man einen schönen Blick auf Sorrent. Das Personal an der Rezeption ist außerordentlich freundlich und hilfsbereit! Der Pool ist schön und erfrischend.
Super war auch der kostenfreie Shuttle-Service in die Stadt!

Cons:

Das Frühstücksangebot war nicht sehr auf unseren Geschmack ausgerichtet: hauptsächlich Dosenobst und helle süße Backwaren. Auch gab es leider keine laktosefreie Milch oder Gemüse (Tomaten, Gurke).

2026-07-05 via Nuitee
L
LouEX6447NK Couples
10
lots of love for Grand Hotel Hermitage
Pros:

Had the most amazing time at this hotel, rooms were beautiful and the view of Mount Vesuivius was breathtaking. The area has so much to see, but we just loved being in this hotel so much that we just didnt get round everything. Tony absolutely made our stay, what an amazing waiter we couldn't ask for anymore. Unfortunately Tony wasnt working our last day, but he had asked earlier in the holiday if we were married.. I said no... but if somebody could please let Tony know that Marco and Emma got engaged that night, that would be amazing. We will be back to this hotel time and time again, it has stolen our hearts. Love Emma and Marco.💕💕

2026-07-04 via Tripadvisor
S
sharonellen66 Couples Stockport, Greater Manchester, England
10
Special place, Special people x
Pros:

Just returned from a 2 week stay at the Grand Hotel Hermitage and i can honestly say we have thoroughly enjoyed every minute. We stayed in the main building (there is also a seperate villa with more rooms available but it is up a bit of a steep slope which i struggled to get up but i had a couple of stops on the way up and down and i managed it every day).
The highlights were the staff. The food, the cleanliness,the pool, the village less than a 10 minute walk away.
There are a few tweeks i would like such as a sofa in the bedrooms for relaxing and watching tv, the pool needs a bit of maintenance but nothing major. Padded sun loungers would be a bonus. But these are little things. Overall we had a fantastic holidsy enjoying our wedding anniversary and birthdays for my husband (21+) and my 60th birthday made all thd more special by Ronato, Salvatori, Marcus,Tony, Roberta and all the staff. Grazzie Mille to all of you. Love you lots. Cant wait for our next visit xx

2026-07-04 via Tripadvisor
A
Angelika couple at
8
Sehr empfehlenswert!
Pros:

Ein wirklich wunderschönes urig italienisches Hotel in den Bergen oberhalb Sorrents.
Das Zimmer und die Aussicht waren wirklich ein Traum! Auch sehr bequeme Betten, kleiner Wasserkocher war vorhanden, ein schöner Balkon.
Das Frühstücksbuffet war zwar nicht übermäßig groß aber für uns ausreichend, man konnte auch draußen frühstücken.
Es fährt mehrmals täglich ein Shuttle nach Sorrent, das ist sehr praktisch denn eine Taxifahrt kostet sonst ungefähr 55-60€ pro Fahrt!
Das Personal an der Rezeption war super freundlich und bemüht.

Wir haben uns sehr wohl gefühlt- danke!!

Cons:

Im Badezimmer gab es nur eine Badewanne um zu duschen- für ältere Menschen könnte das schwierig sein, für uns war es in Ordnung.
Das Shuttle fährt über Mittag nicht und abends nur bis ca 20 Uhr, sodass man dann auf Taxi oder Auto/Moped angewiesen ist.
Das Personal im Restaurant war teilweise etwas kühl und wenig freundlich. Abendessen konnte man nur drinnen.
Abendessen würden wir eher in Sorrent empfehlen!

Preislich insgesamt, entsprechend der Gegend, natürlich teuer.

2026-07-03 via Nuitee
I
Ian_D1138 Family The Royal Town of Sutton Coldfield, West Midlands, England
10
Fist class stay at a great hotel
Pros:

We stayed here last year. This hotel is amazing. The staff could not be more helpful. The food was plentiful (actually - the portion sizes are a little on the large size), and the facilities (including the free shuttle-bus to Sorrento) are first class.

We had two rooms in the Villa. They were first class too - and handy as it’s a quick walk to nearby Santa Aguta.

If I were to visit again I would not hesitate to stay here.

2026-07-02 via Tripadvisor
E
emmaenor Couples
10
What a fabulous find!
Pros:

We have stayed in S’ant Agata many times but never at this hotel and only chose it for this trip as we were unable to get into our usual choice….. what a pleasant surprise we had!

The hotel is positioned in a lovely spot with a nice Italian family feel and a great pool area. We stayed half board and the food was delicious and varied. The staff are the best asset this hotel has ….first class….Renato is a great manger and the other staff are brilliant ( special mention to Marco in the restaurant, the chap driving the shuttle bus and Ariana who kept our room lonely and clean )

We will most definitely be back and hopefully this year for a second time!

2026-06-30 via Tripadvisor
G
Gorgie51 Couples United Kingdom
10
Fabulous Hotel!
Pros:

We have been staying at this hotel for the past six days. We will be sorry to be going home tomorrow. It's a wonderful hotel, with extremely friendly staff throughout the hotel. They can't do enough for their guests and always eager to please. The table service in the restaurant is very professional and the food is delicious. It's top class nosh! We have been staying in room 303, which was kept spotless by the maids and the view is fabulous. The pool area is always pristine and the waiter service amazing. Thanks to Luigi (napoli tattoo) , Ronata (the manager, who walked around all areas of the hotel, chatting to guests, making sure we were all happy). Gloria on reception (our first point of contact with the staff, she is delightful). Salvador (Saviour, the restaurant and pool bar manager, brilliant personality). William, Tony (tall lad, my favourite waiter) and the other Tony. Marco. The sweet trolley waiter (forgot his name, Eugene?) and all the other staff. (Excuse any wrong name spelling) You made our holiday so amazing and we will definitely be back again. All the best from Mary and Peter Stewart.

2026-06-29 via Tripadvisor
M
Melissa couple es
8
.
Pros:

El hotel esta en lo alto de Sorrento, a 13' o asi en coche, se aparca facil, y el hotel tiene tambien una lanzadera que va cada hora creo al centro, sino tambien pasa un autobus local justo enfrente.
El personal fue muy amable y simpatico, la habitacion gran y comoda y todo muy limpio.
El desayuno tipo buffet correcto

2026-06-29 via Nuitee
J
JAMESP405 Family Sheffield, South Yorkshire, England
10
Return visit.
Pros:

My wife and 2 grown up sons have just returned home from a 1 week stay at The Grand Hotel Hermitage in Sorrento, it was our 3rd time staying there. This time we had a sea view and view of Sorrento. Can recommend room 405 next to top floor. It’s in a great location just above Sorrento. The hotel runs a free shuttle bus every day to and from town. We got a warm welcome from Renato and all other staff what remember us. We had a fantastic time and have just rebooked for next year. Big thanks to Tony and Roberta for looking after us and making it a memorable holiday. First class authentic Italian food and service in a beautiful restaurant with a choice menu. Self service breakfast with plenty fresh fruit. Can’t think of any negatives, we all had a lovely time.

2026-06-28 via Tripadvisor
M
moneykid1 Couples Ruislip, Greater London, England
10
Family break
Pros:

Hi
I have just returned from my 2nd visit in 10 years .and I was not disappointed
me and my wife had a great warm and friendly greeting. the minute we arrived. accommodation was great with great views
food and drink where great with great service from a family run hotel
and a big thank you for the management and staff who went out of there way to look after my food and drink allergies of gluten who went out of there way to get me some beer in :)
there was plenty of options at breastfast with gluten free cereal and bread to chose from
and evening meal
and 1 evening they brought me over a gluten free dessert:)
there was always plenty of sun beds to chose from .this is 1 hotel where no rushs down to put out towels. which is great .
just up the road there is a small friendly local town which has a local bar and a couple of family run restaurants which offer great food
we had a great time
and see you all again in a couple of years :)
cheers again for the gluten free beer steve :)

2026-06-27 via Tripadvisor