Laneways by Ovolo

Hotels
9.2 (927 reviews)
19 Little Bourke Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Small bathroom facilities
Damp smell in some rooms

Categories

Cleanliness
8.7
Several mentions of cleanliness being acceptable, but issues with dampness and small basins indicate room for improvement.
Service
10
Consistently praised for friendly and helpful staff across multiple reviews.
Location
10
Widely appreciated for its excellent location near key attractions and transport.
Room Quality
8.67
Rooms generally described as comfortable and spacious, but recurring comments about small bathrooms.
Amenities
9.71
Free snacks and coffee in a stocked lobby were well-received, enhancing guest experience.
Value for Money
8.66
Mixed feelings due to observed downsides compared to the price, such as issues with the bathroom.
Food and Beverage
8.19
Concerns about breakfast quality and small bathroom sinks affecting overall perception.
Overall Experience
9.65
General sentiment is positive with memorable experiences notwithstanding some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:22

Property Description

Eclectic Inner-City Stay
Nestled in Melbourne's dynamic laneways, Laneways by Ovolo is a vibrant hotel exuding a rebel spirit and creative flair. The 43 Memphis-inspired rooms cater to both weekend adventurers and corporate travelers, offering a unique and colorful experience.

Artistic Ambiance
Immerse yourself in Melbourne's artistic scene with art-filled arcades, avant-garde galleries, and bustling boutiques just steps away from the hotel. Indulge in the aroma of roasted coffee and explore the city's thriving theatre district for a truly cultural experience.

Vibrant Bistro-Pub
Unwind at Amphlett House, the hotel's downstairs bistro-pub, where you can enjoy a cocktail or local craft beer. With honest fare and vibrant drinks on tap, it's the perfect spot to relax and soak in the lively atmosphere of Melbourne.

Book your stay at Laneways by Ovolo now and immerse yourself in a world of culture, cuisine, and curiosity.

Important information:

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

You must show a valid photo ID and credit card upon check in. This credit card must be the one used during the booking process.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 25 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 927 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.71
Value for Money: 8.66
Food and Beverage: 8.19
Overall Experience: 9.65
B
Bridget extended_group au
6
It was pleasant. The staff were lovely
Pros:

The lollies, the location, it’s quiet

Cons:

The parking isn’t at the location and it doesn’t say that easily on the booking app. no windows. No bin bags or tea towels.

2026-06-19 via Nuitee
T
Tamara family_with_children au
8
Pros:

Friendly staff, lolly bar and closeness to shops and food.

2026-06-18 via Nuitee
G
greg couple au
9
Just what we needed for our stay as it was very convenient to everything
Pros:

Location was great and staff only too pleased to help

2026-06-11 via Nuitee
R
Rob solo_traveller au
8
2026-06-11 via Nuitee
E
Elaine solo_traveller au
8
Pros:

Love Love Love The Laneways Ovolo in Melbourne

2026-06-11 via Nuitee
J
Jenni solo_traveller au
8
Pros:

The size of the room and the spa. Makes for a great relaxing night

Cons:

Nothing really

2026-06-09 via Nuitee
J
Jason family_with_children au
7
2026-06-08 via Nuitee
S
Sarah couple au
10
2026-05-30 via Nuitee
H
Helen couple au
10
2026-05-24 via Nuitee
M
Michael couple au
8
For us, the location was perfect, the staff and care for the guests was welcome, value for money
Pros:

I liked that there is actually a staff member on duty 24/7. I appreciated the free coffees available in the lobby. The complementary drink at Happy Hour in the lobby was an unexpected but welcome touch.

2026-05-21 via Nuitee
F
Francine couple au
9
Great location and friendly staff.
Pros:

Location

Cons:

The bathroom vanity and sink was too small and limited bench space.

2026-05-21 via Nuitee
W
wendymN423LI Couples East Lothian, Scotland
8
Laneways by Ovolo
Pros:

There is a lot to like about Laneways but there were one or 2 niggles which stopped us rating it higher.
We were greeted by really friendly and welcoming staff at reception, who let us know about the daily happy hour and also to help ourselves to the candy stand - both really nice touches.
The room - and bed - were comfortable - but there were a couple of stains of the furnishings which were a bit off-putting and not the advertised luxury we had expected.
The laundry facilities were also great to use as we were in the middle of a long trip.
The main issue we had is there was a family emergency back home and our daughter tried to contact us by calling the hotel several times (I was having reception issues with my mobile). We had been out with friends and nothing was said to us when we returned to the hotel - by which point our daughter had called them at least twice. We did get a call from reception first thing the following morning (thankfully we’d already managed to get in touch with the family by then) but just feel the situation could have been handled a little bit better. I don’t want this to detract from how nice the staff are in general (they even offered to help store luggage for us while we stayed with friends for a couple of nights) just possibly something to learn from for future?
If you want a friendly hotel in the heart of Chinatown and the theatre area this is definitely for you.

2026-05-19 via Tripadvisor
K
katiehL2721UH Solo travel
10
Melbourne vibes
Pros:

I choose Ovolo Laneways when I visit Melbourne from WA, as it's located in a great location- and I like to walk everywhere when I travel solo. It's so close to bars, restaurants, shopping strips (my fave is Gertrude st) and of course cbd access. The room is quirky, stylish and fun, and the staff are always accommodating and friendly! See you next time!

2026-05-17 via Tripadvisor
K
Kate couple au
10
Will come again.
Pros:

Top location, quirky. Love the free lolly trolly!

Cons:

Bathrooms are dated.

2026-05-17 via Nuitee
H
Hue079 solo_traveller au
7
Great location, friendly staff, terrible WIFI.
Pros:

The staff are always helpful and friendly. The room is spacious, and the beds are comfy.

Cons:

The WIFI is so terrible. And also, we've experienced it twice now, where connecting to WIFI is such a process. Staff not writing the password clearly, the instruction at the hotel is different to what you get on site. If you need WIFI for work, then you will have to take the day off. Can't even watch Netflix.

2026-05-15 via Nuitee
S
scott solo_traveller au
9
2026-05-13 via Nuitee
C
Colette extended_group gb
10
Great location, lovely rooms, very friendly and helpful staff
Pros:

Loved the Happy Hour touch

Cons:

Everything was great.

2026-05-07 via Nuitee
D
Dan solo_traveller au
8
2026-05-04 via Nuitee
J
jeremy solo_traveller au
7
2026-05-04 via Nuitee
S
Samuel solo_traveller ch
10
2026-04-27 via Nuitee