Mitsui Garden Hotel Ginza Premier

Hotels
•
Mitsui Garden
8.5 (3222 reviews)
Chuo-ku Ginza 8-13-1 , Tokyo , jp
+81 3-3543-1131

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Excellent location (close to Ginza/transport)
Very good/excellent breakfast
Attentive, helpful staff
Clean and comfortable rooms (reported by several guests)
Great city views from hotel/restaurant
Cons:
Rooms very small and sometimes dated
Perceived poor value / price too high for room size
Wi‑Fi unstable or poor
Cleanliness issues reported (stains, dirty carpets)
Inconvenient layout (multiple elevators, reception on higher floor)

Categories

Cleanliness
7.5
Mixed reports: several guests praised rooms as very clean, while others reported stains on headboards, dirty carpets and insufficient cleaning in places.
Service
10
Generally excellent and attentive staff highlighted in many reviews (helpful reception, personalized gestures); isolated note about limited English ability for some staff.
Location
10
Consistently praised: central, close to Ginza shops and train/metro stations; excellent access and skyline views.
Room Quality
7
Multiple comments about very small and somewhat dated rooms, bed sizes smaller than expected; some guests found beds very comfortable and rooms quiet.
Amenities
7.5
Some amenity issues noted (unstable Wi‑Fi, no coffee machine in dining area, expensive laundry, elevator/reception layout); basic amenities otherwise present.
Value for Money
6.5
Several guests felt price was high for room size and services (explicit comment 'precio muy caro'); value perceived as below expectations for some.
Food and Beverage
10
Breakfast widely praised in multiple languages as excellent with large range and cooked-to-order items; a few disliked the buffet format but overall very positive.
Overall Experience
9.5
Overall impressions lean positive due to location, service and breakfast; however some guests were disappointed by room size, cleanliness or value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

City Views and Stylish Rooms
Enjoy breathtaking views of Tokyo Bay and the city skyline from high-floor rooms at Mitsui Garden Hotel Ginza Premier. The chic and stylish rooms, renovated in 2013, offer modern amenities including a flat-screen TV, fridge, and air purifier/humidifier.

Convenient Location and Nearby Attractions
Situated just minutes away from Shinbashi Station and the vibrant Ginza area, our hotel offers easy access to transportation and shopping. Explore Tsukiji Fish Market and Hama Rikyu Park within walking distance, or take a direct train to Haneda Airport from nearby Shinbashi Station.

Exceptional Services and Dining Options
Indulge in massage services, laundry/dry cleaning facilities, and free internet PCs at our 24-hour front desk. Start your day with a buffet breakfast at RISTORANTE E’VOLTA -il cielo- and unwind at Karin Bar with drinks and light refreshments. Book now for a memorable stay at Mitsui Garden Hotel Ginza Premier.

Important information:

The height limit for parking is 61 in. Parking is available on a first-come first-serve basis. If on-site parking is full, guests must park at a nearby facility. Additional charges apply.

Check-in is from 15:00. For an early check-in, please make a request in advance.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Location

Guest Reviews

8.5
Based on 3222 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 10
Overall Experience: 9.5
J
JORGE • family_with_children • pe
5
Desepcionante
Pros:

Nada era especial ni me llamó la atención.

Cons:

Precio muy caro para el tamaño de la habitación, en el baño no entraban 2 personas, la cama extra grande era mas pequeña que una queen, personal casi no hablaba inglés, el buffet en el desayuno no me gustó, tienes que tomar 2 ascensores para llegar a tu cuarto. La recepción esta en el piso 16.En general no me gustó. Buscaría otra opcion si regresara a Tokyo.

2026-10-31 • via Nuitee
T
TOSHIYUKI • solo_traveller • jp
8
2026-10-31 • via Nuitee
N
nelly • couple • fr
9
Pros:

Le petit déjeuner est délicieux. Le personnel très attentionné.

Cons:

La taille du lit un peu petit pour un hôtel de ce standing

2026-10-30 • via Nuitee
B
boaz • couple • il
8
Pros:

ארוחת בוקר המונית קשה למצוא שולחן

2026-10-29 • via Nuitee
P
POYU • solo_traveller • tw
10
2026-10-29 • via Nuitee
M
Miriam • couple • il
8
Pros:

הארוחת בוקר הייתה מצויינת ענתה על כל צרכינו המיקום היה מעולה קרוב לתחנת הרכבת

Cons:

החדרים מאוד קטנים ומיושנים, ציפינו לחדרים גדולים יותר

2026-10-29 • via Nuitee
A
Aik • extended_group • us
10
Pros:

Great location. Clean and comfortable rooms. Nice views of Tokyo skyline. Would stay again.

Cons:

NA

2026-10-29 • via Nuitee
S
Songül • couple • tr
10
2026-10-28 • via Nuitee
S
Susana • couple • it
10
Una maraviglia !
Pros:

Fantastica!

2026-10-27 • via Nuitee
N
Nataliya • family_with_children • ru
7
2026-10-27 • via Nuitee
D
David • couple • gb
10
great hotel and resturant in the city centre
Pros:

We were initially a little disappointed by the size of the room for a 15-night stay but when we realised that we had big and very comfortable twin beds and a good bathroom, any disappointment disappeared. The room was very quiet and we could not hear other guests moving about; there wasn't much traffic noise either, which was surprising. The bath was short but deep and there was a good walk-in shower. The breakfast was very good with a huge range of cold and freshly cooked hot options as well as omelettes and pancakes cooked to order. We had dinner at the hotel several nights; the food was very good and the restaurant had great views of the city. The hotel is central and gave easy access to the metro, train stations and shopping areas.

All the staff were excellent and could not have been more helpful and attentive. The reception staff realised it was my birthday, so they organised a small present and a card; they added a note in the card which they must have remembered from a brief conversation when we checked in, which shows how attentive the staff are. Thanks also to staff behind the scenes, who kept everything clean and tidy.

2026-10-27 • via Nuitee
A
Aleksei Kozachenko • extended_group • ru
9
2026-10-27 • via Nuitee
M
Manan • solo_traveller • in
8
2026-10-27 • via Nuitee
S
Saida • family_with_children • kz
10
2026-10-27 • via Nuitee
S
Susana • couple • it
10
Stupenda
Pros:

Tutto bellisismo! Struttura stupenda !

2026-10-27 • via Nuitee
I
Itsik • couple • il
7
Pros:

הצוות והמיקום

Cons:

חדר קטן
אין מתלים למגבלות
חסר מכונת קפה בחדר אוכל
שטיחים במלון מלוכלכים
מלון חמש כוכבים משתמש בכפית פלסטיק יוגורט

2026-10-26 • via Nuitee
K
Keilly • extended_group • cr
10
2026-10-26 • via Nuitee
K
Keilly • couple • cr
10
2026-10-26 • via Nuitee
G
Gustavo • couple • es
7
Cons:

Habitaciones demasiado pequeñas. Falta de flexibilidad y empatía para entradas antes de la hora pese a que la habitación estaba lista

2026-10-26 • via Nuitee
A
Anvay • extended_group • in
7
2026-10-25 • via Nuitee