Hilton Mallorca Galatzo

Hotels
Hilton Hotels & Resorts
8.3 (2023 reviews)
Carretera de Andratx Km 20 , Paguera , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness in some areas
Food quality issues
Limited breakfast during off-peak

Categories

Cleanliness
7.69
Mentioned poor cleanliness in some reviews, therefore adjusted lower.
Service
9.16
Staff were often described as friendly and helpful, positively influencing the score.
Location
9.2
Described as a beautiful and stunning location, positively mentioned in several reviews.
Room Quality
8.65
Mostly positive comments about room comfort and quality.
Amenities
8.68
Amenities like pools and spas were praised, though some limitations noted.
Value for Money
7.64
Concerns about the breakfast quality relative to the price indicated lower value perception.
Food and Beverage
6.69
Negative feedback about the restaurant service and food quality impacted the score.
Overall Experience
8.66
General satisfaction emphasized in positive reviews, offsetting some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Spectacular Sea Views and Wellness Retreat
Situated on a hill overlooking the stunning Costa de la Calma, Hilton Mallorca Galatzó offers a rejuvenating escape where guests can immerse themselves in the Mediterranean ambiance.

Luxurious Amenities
Indulge in the outdoor swimming pool, spa with indoor pool, and the renowned Cotton Club Mallorca. The rooms feature balconies with picturesque views, flat-screen TVs, and complimentary WiFi.

Culinary Delights and Entertainment
Savor traditional Mallorcan cuisine and international gourmet dishes at various dining venues like La Cocina Buffet Restaurant and Cotton Club Mallorca. Unwind at the Paradís Pool Bar or enjoy tapas at Alma Bar & Tapas.

Ready to experience the ultimate blend of relaxation and luxury? Book your stay at Hilton Mallorca Galatzó now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2023 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.66
M
Martina family_with_children at
10
Toller Familien Urlaub
Pros:

Top Hotel, alles bestens. Schön , super Zimmer Frühstück super!

2026-07-04 via Nuitee
E
Ekaterina solo_traveller es
6
2026-07-04 via Nuitee
C
Corinna extended_group de
8
Sehr schönes, ruhiges Hotel mit gigantischen Ausblick
Pros:

Schönes, sauberes und ruhig gelegenes Hotel. Das Frühstücksbuffet war ausreichend :-)

Cons:

Leider war die Dusche in einer Badewanne. Dies ist grundsätzlich bei mobilen Gästen kein Problem, allerdings besteht hier extreme Rutschgefahr, die leider auch zustande kam.
Zum Glück ist ausser einem großen Schrecken und leichte Prellungen nichts passiert. Jedoch wäre hier eine Verbesserung nicht verkehrt ♡

2026-07-03 via Nuitee
I
Ian couple br
8
2026-07-02 via Nuitee
A
allen solo_traveller ie
10
Pros:

Top class hotel

2026-07-02 via Nuitee
J
Joshua family_with_children de
8
2026-07-02 via Nuitee
F
Faridah solo_traveller gb
10
Exceptional everything a Hilton has to offer , we arrived to a complimentary bottle of cava in our 2bedroom suite! Absol
Pros:

Everything & the surroundings

Cons:

Nothing

2026-07-02 via Nuitee
G
Green solo_traveller ie
6
2026-07-01 via Nuitee
C
CHRISTOPHE extended_group fr
7
Bel hotel mais qqles points á ameliorer absolutes
Pros:

L endroit est magnifique , le petit dejeuner est delicieux, les 2 piscines , la jolie suite, la gentillesse du personnel

Cons:

Le bruit insupportable du climatiseur dans la chambre et l impossibilité de régler le debit pas assez frais dans lachambre , Musique trop forte dans la 2 e salle du petit dejeuner, le ménage baclé dans la chambre, assiettes et papiers trainant autour des transats

2026-07-01 via Nuitee
S
Silvia couple es
7
Pros:

La ubicación y el personal

Cons:

calidad del buffet de desayuno

2026-07-01 via Nuitee
K
Kamila family_with_children es
8
Hotel fantástico en entorno paradisíaco
Pros:

La ubicación y las vistas, las camas

Cons:

Habitaciones no muy grandes

2026-07-01 via Nuitee
F
Fernando solo_traveller es
10
2026-06-30 via Nuitee
J
Joanne couple es
8
2026-06-30 via Nuitee
J
Jory couple kw
10
2026-06-30 via Nuitee
S
Sharon solo_traveller gb
6
Our stay at the Hilton
Pros:

Everything about the hotel apart from the fact that we were unable to secure a Lounger

Cons:

Unable to secure a lounger and the location wasn't ideal, quite isolated

2026-06-29 via Nuitee
L
Léa couple fr
9
Super séjour de qualité
Pros:

L’accueil, l’établissement et la literie

2026-06-29 via Nuitee
L
larios solo_traveller fr
10
Pros:

We loved everything.
From the amazing location, to the staff, rooms and all inclusive breakfast and dinner.

We recomment it to anyone wanting a great time with your kids or as a couple.

2026-06-29 via Nuitee
H
Heike solo_traveller at
8
Pros:

Valeria an der Rezeption war sehr sehr bemüht und zuvorkommend. Und ihre freundliche Art hat uns sehr geholfen .

Cons:

Abends keine Musik. Manche Mitarbeiter hatten nicht gerade gute Laune .

2026-06-29 via Nuitee
T
Timi family_with_children de
9
Tolles Hotel auch für Familien mit Kindern.
Pros:

Tolle Lage, toller View.

2026-06-28 via Nuitee
I
Isa couple nl
2
Vreselijk
Pros:

Uitzicht

Cons:

Het begon bij de check-in, we waren er om 15:30 een half uur voordat je in kon checken. Iedereen kreeg te drinken tijdens het wachten, maar wij zaten uit te drogen. Om 16:30 was onze kamer pas klaar. De airco van onze kamer werkte niet. Het was continu 26 graden terwijl we de ramen dicht hadden en de airco vol aan. Dit hebben we een aantal keren aangegeven bij de receptie. Er zou wat aan gedaan worden, na de derde keer vragen (en dus drie dagen later) kwam er iemand langs in onze kamer waardoor het eindelijk 23 graden werd. Kouder is het nooit geweest. Ik heb 4 nachten niet geslapen en ben als een wrak uit het hotel gekomen. Dit is geen 5 sterren waard, amper 3. Het ontbijt is een vreetschuur met veel krijsende kinderen. Voor mij nooit meer. Al mijn andere Hilton ervaringen waren beter. Zelfs als ik geld toe zou krijgen zou ik hier niet meer heen gaan.

2026-06-27 via Nuitee