Hilton Garden Inn Atlanta Downtown

Hotels
Hilton Garden Inn
9.1 (502 reviews)
275 Baker Street , Atlanta , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Hidden fees
Issues with room amenities

Categories

Cleanliness
8.9
Some guests mentioned cleanliness, but issues arose for others, impacting sentiment.
Service
10
Staff received high praise, particularly Schkaiya and Denise for their excellent service.
Location
9.9
Many reviews highlighted the great location and walkability to attractions.
Room Quality
8.4
Several reports of issues with room amenities and comfort.
Amenities
8.9
Amenities mentioned, but weren't ideal in all aspects.
Value for Money
8.9
Guests felt there were hidden fees that impacted perceived value.
Food and Beverage
7.9
Comments on additional charges for breakfast and lack of complimentary options.
Overall Experience
9.9
Guests overall enjoyed their stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Centrally Located Luxury

Located in the heart of Atlanta, the Hilton Garden Inn Downtown offers unparalleled convenience to top attractions. Walking Distance to Popular Sites

Guests can easily explore the Georgia Aquarium, Centennial Olympic Park, and more. Gourmet Dining and Event Spaces

Indulge in on-site dining and take advantage of the hotel's meeting facilities and pools. Nearby Iconic Landmarks

Experience the best of Atlanta with the World of Coca-Cola, Georgia World Congress Center, and more just a stone's throw away. Book your stay now for an unforgettable Atlanta experience at Hilton Garden Inn Atlanta Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 502 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9.9
L
Linda family_with_children pr
9
2026-07-10 via Nuitee
M
Marcio couple us
8
2026-07-10 via Nuitee
G
Gabriel Esteban solo_traveller ar
7
2026-07-10 via Nuitee
F
Fatima del Valle solo_traveller ar
8
2026-07-10 via Nuitee
I
Ismaelia solo_traveller us
9
Great experience
Pros:

Location

Cons:

A little dirty

2026-07-10 via Nuitee
K
Kelsey family_with_children us
10
Overall, a great place to stay.
Pros:

Very clean and great location right off the highway.

2026-07-09 via Nuitee
F
Fahad Aziz family_with_children us
7
2026-07-09 via Nuitee
E
Esteban solo_traveller ar
10
Pros:

Ubicación

2026-07-08 via Nuitee
R
Ryan couple us
10
Pros:

For something as crazy as the World Cup, the staff handled the heavy traffic excellently. Our room was great with easy access to the stadium.

2026-07-08 via Nuitee
H
Hanna family_with_children ca
1
Floor manager needs to learn manners and hopitality
Pros:

Bed was extremely comfortable, and the whole facility is relaxing, but the problem with the management.

Cons:

Floor managers were disrespectful, manipulative, unprofessional and dishonest.
One of the worst hotel experiences I have ever encountered. Staff provided contradictory information, initially claimed that my disabled brother's belongings and essential medication could not be found, then later admitted they had them but refused to return them unless additional payment was made. This occurred during a prolonged power outage with no air conditioning and after a night of constant alarm disturbances. The entire situation created unnecessary stress, health concerns, and a deeply troubling impression of how disabled guests are treated.

2026-07-08 via Nuitee
N
Noelia family_with_children ar
2
Pros:

Se corto la luz las fotos engañosas

2026-07-08 via Nuitee
V
Vanessa couple us
10
2026-07-08 via Nuitee
Z
Zachary family_with_children us
5
2026-07-07 via Nuitee
A
Arnold couple us
8
It was ok
Pros:

Location was great

Cons:

Low water pressure in bathroom

2026-07-06 via Nuitee
K
Kathryn couple us
10
2026-07-05 via Nuitee
M
Michelle solo_traveller us
10
Great hotel to stay at
Pros:

Everything about it. Location was directly next door to the aquarium. The bed (mattress) was amazing. Better than the one I have at home.

Cons:

Didn't like that there was no hand held shower head. The hot tub was constantly packed.

2026-07-04 via Nuitee
L
Lavate family_with_children fr
8
Pros:

Tte bon emplacement

2026-07-04 via Nuitee
M
Monique family_with_children us
7
Ok for the value.
Pros:

Staff were helpful and friendly. Location was prime.

Cons:

Maid service. Empty wine bottle found on the floor in room. Several random hairs in shower. 60$ parking

2026-07-04 via Nuitee
E
Elizabeth couple us
9
Muy buena ubicación
Pros:

La ubicación, eata a un lado del parke y la vista es hermosa.

Cons:

Que no habia toallas extras en el área de alberca.

2026-07-04 via Nuitee
B
Barbara solo_traveller us
10
Great mini Vacation!!
Pros:

The environment was great from the time we got there until the time we left , everyone was so nice 😊 I asked for a great view of the city and they upgraded us to the penthouse so that was great and we went to the Georgia Aquarium that was also a great experience 10/10 Great mini vacation for my husband and I

2026-07-04 via Nuitee