Hilton Garden Inn Billings

Hotels
•
Hilton Garden Inn
8.4 (179 reviews)
2465 Grant Road , Billings , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Free airport shuttle
Clean rooms
Helpful and courteous staff
Excellent breakfast
Comfortable beds (for many)
Pool and outdoor seating
On-site restaurant and snack shop
Convenient location
Cons:
Pet fee (complained by guest)
Slow/throttled Wi-Fi (premium still limited)
Extra charges for water and some breakfasts
Worn bath towels reported
Reported unexpected rate increase during booking
Limited dinner selection / limited evening liquor service
Beds firm; pillows can collapse
Bathrooms primarily tub-showers rather than walk-in showers

Categories

Cleanliness
8.8
Multiple guests praised the rooms as very clean; one guest noted worn bath towels that appear beyond their useful life.
Service
9.2
Service received strong positive mentions: courteous, attentive front desk and breakfast staff, helpful shuttle and pool assistance (specific praise for an employee named Lisa).
Location
8.6
Location praised as convenient and close to dining/attractions; one note that the hotel is outside the city center and benefits from having a car.
Room Quality
7.6
Rooms described as roomy and generally comfortable, but beds were frequently noted as quite firm, pillows can collapse, and bathrooms often had tub-showers only.
Amenities
8
Good amenities including free airport shuttle, pool, on-site restaurant and snack shop; however guests reported slow/throttled Wi-Fi and limited evening liquor service on-site.
Value for Money
7.4
Mixed value: several guests complained about extra charges (pet fees, paid waters/breakfast) and one reported a major rate increase during booking, reducing perceived value.
Food and Beverage
8.6
Breakfast was repeatedly praised as hot, fresh and excellent; some guests wanted better dinner choices and noted limited on-site liquor availability.
Overall Experience
9
Overall very positive stays were reported with guests planning to return; strong service, a pleasant atmosphere and comfortable rooms outweighed the noted minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just off I-90 and 7 miles from Billings Logan International Airport, Hilton Garden Inn Billings offers easy access for travelers.

Relaxing Amenities
Unwind in the swimming pool or whirlpool, and stay connected with free Wi-Fi throughout the hotel. Guest rooms feature flatscreen TVs and self-catering facilities.

Delicious Dining Options
Enjoy a variety of classic dishes at the Garden Grille & Bar, or grab self-catering supplies from the on-site Pavillion Pantry.

Book your stay at Hilton Garden Inn Billings now for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Guest Reviews

8.4
Based on 179 reviews
Cleanliness: 8.8
Service: 9.2
Location: 8.6
Room Quality: 7.6
Amenities: 8
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9
R
Rhoda • couple • us
9
Nice room, nice service, nice pool.
Pros:

The free airport shuttle service was great.
When we purchased a bottle of wine to have in our room, the front desk person offered wine glasses from the bar. It was lovely to drink the wine from a wine glass rather than a paper cup.
We asked if our local friends could join us at the pool. Yes! The two younger kids had a great time. Thanks.

Cons:

N/A

2026-10-27 • via Nuitee
M
MaryAnne • couple • us
10
Nie & Queit
Pros:

Location

Cons:

Pet fee- there should be a muck less pet fee for Hilton Honors members who travel regularly with their pets

2026-10-21 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

buona colazione con standard americani
posizione esterna al centro, serve avere mezzo di trasporto

2026-10-21 • via Nuitee
M
Melissa • couple • us
10
We had a very enjoyable stay.
Pros:

This hotel was so amazing. The atmosphere was wonderful, the staff were so courteous and kind. The establishment had a very nice outdoor seating area. The day we arrived it was 85° the day we left is was 35 and snowing. Lol so we didn't get a lot of time to explore outside. The breakfast buffet was amazing, so hot and so fresh. Coffee was good too. Wish you served liquor for the evening but that's ok, you had a bar close by. My husband loved the bed, it was a little firm for my liking but not bad by any means. I had a hard time sleeping the first night, but adjusted with "body" pillows the next night and slept well.
I love that the window opened even if it was only an inch. I love fresh air and hotel windows never open. Over all it was amazing, and we will stay here every time we visit Billings.

Cons:

Everything was wonderful, no notes. 😁

2026-10-12 • via Nuitee
M
Mary • couple • us
8
Pros:

It was clean and friendly staff

Cons:

Wish the dinner selection was better and more options

2026-10-10 • via Nuitee
T
Toby • couple • us
9
Our room was nice, roomy. The bed was definitely firm. We were in and out in one overnight stay. You had to pay for wate
Pros:

It was clean, comfortable, well lit.

Cons:

Had to pay for breakfast, waters in room.

2026-09-19 • via Nuitee
L
Linda • couple • us
10
I would highly recommend this hotel!
Pros:

This was the nicest Hilton Garden Inn we have stayed in! Everything was so nice! Even had a restaurant in hotel!

2026-09-18 • via Nuitee
G
Giselle • solo_traveller • us
10
Great night of sleep and super breakfast.
Pros:

Great night of sleep and super breakfast. Lisa made breakfast even more special

2026-09-01 • via Nuitee
D
David • couple • us
8
Cons:

Breakfast was okay, Not enough hooks in room, Pillows collapse so you have to try to arrange them. Worst problem was the $194 THAT BECAME 310 - DUE TO THE HOTEL FILLING UP WHILE i WAS BOOKING. nOT SURE i BUY THAT, ar

2026-08-28 • via Nuitee
W
William • solo_traveller • us
9
Pros:

Cleanliness

Cons:

Worn and rough bath towels. Beyond useful life span.

2026-08-17 • via Nuitee
A
amandadW2494DH • Business
10
Great hotel in billings
Pros:

I stayed at the Hilton Garden Inn in Billings recently and had a really good experience. I'm not usually one to write reviews, but this place deserved it. The room was super clean and the bed was honestly so comfortable, I slept like a baby. The staff at the front desk were incredibly nice and checked me in quickly, which I appreciated after a long day of traveling. Another huge plus was the location, as it was really easy to get to and close to plenty of places to grab food. My only minor complaint is that the Wi-Fi was a little slow in the evening when everyone was trying to use it, but it wasn't a dealbreaker. Overall, it’s a solid, comfy place to stay and I’d definitely book a room here again next time I'm in town.

2026-07-23 • via Tripadvisor
E
EndeavoringTravelor • Business • Warrenville, DuPage County, Illinois
8
Great hotel, great staff. I do recommend.
Pros:

Great hotel. Exactly what I would expect from a Hilton Garden Inn. The staff is fantastic. Attentive, responsive and very willing to help. The hotel overall is in nice shape, well kept, and clean. The rooms are large and is good shape. Bed is comfortable. Workspace is very usable. The lobby amenities of a snack shop and restaurant are very nice.

The drawback is that the bathrooms only have a tub shower not a normal shower. The WiFi internet, Hilton Honors, Hilton Honors Lobby and Hilton Honors Meeting, is embarrassingly slow. They have it throttled to a 5Mb data speed often only getting less than 2 Mb, even after I purchased their premium internet speed!

2026-07-22 • via Tripadvisor
J
Jamie • couple • us
10
2026-07-20 • via Nuitee
R
RightTruRvws • Couples • Fort Collins, Colorado
8
Nice property
Pros:

Nice property, clean good service. Breakfast worth it, better than ok. Billings unimpressive to us, but good stop on road trip. Excellent service from every single employee.

2026-07-13 • via Tripadvisor
J
jameso830 • Couples • Las Vegas, Nevada
10
Excellent in many ways
Pros:

Only here one night but wish we could stay for more. Bed is wonderful, as comfortable as any we have stayed in on this trip. Many restaurants nearby and the breakfast in house is as good as it gets. Which chain serves fresh cut fruit?! Kudos to the chef! And the people topped off a great experience with their friendliness and kindness, Seems they really care. Thanks for a great experience.

2026-07-13 • via Tripadvisor
A
Angela • solo_traveller • ca
10
Pros:

I lived the fact that the pictures were exactly as I saw in person. Everyone was so friendly.c

2026-07-11 • via Nuitee
M
Maddelyn • couple • us
10
We only stayed for the night, but we had the best sleep! Your facility is super comfortable!
Pros:

It was super easy to find!

Cons:

Nothing, I have no complaints!

2026-07-07 • via Nuitee
R
Richard • couple • gb
7
ok stay
Cons:

receptionist wasn’t that friendly.

2026-06-07 • via Nuitee
S
Susan • solo_traveller • us
9
2026-05-30 • via Nuitee
C
Chelsey • family_with_children • us
9
2026-05-27 • via Nuitee