The Lookout Rye

Hotels
8 (1972 reviews)
Hilders Cliff , Rye , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast complaints
Need for room refurbishment

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and need for maintenance.
Service
9.25
Staff were described as friendly and helpful.
Location
9.25
Repeatedly mentioned as great location.
Room Quality
7.25
Issues with room cleanliness and outdated rooms.
Amenities
7.25
Some amenities lacking, such as toilet brushes and hair dryers.
Value for Money
8.25
Generally perceived as good value for the price.
Food and Beverage
7.75
Breakfast praised but with significant complaints.
Overall Experience
8.25
Overall good experience despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Historical Charm and Breathtaking Views
Located in the heart of Rye on the East Cliff, The Lookout Rye offers stunning river views.

Convenient Location and Nearby Attractions
Just steps away from the High Street, guests can easily explore the town's shops, tearooms, and restaurants. Rye Rail Station and the iconic Landgate monument are also within walking distance.

Comfortable and Well-Equipped Rooms
Individually decorated rooms feature modern amenities such as satellite TV, tea/coffee facilities, and telephones for a relaxing stay.

Experience the charm of Rye at The Lookout Rye. Book your stay now to enjoy a memorable getaway.

Important information:

Please note that only the Superior Deluxe Room, Grand Deluxe Room and Suite with Sea View can accommodate extra beds and baby cots.

If you wish to have breakfast for the extra bed, you will need to pay an additional GBP 12.50 per person per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

8
Based on 1972 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
E
EYALRAZ • solo_traveller • il
2
Disappointment.
Pros:

The location, breakfast , size of the room.

Cons:

The hotel is runned down,the room was dirty and dusty,every where you look it's in a poor condition, carpets are dirty and there are holes in the curtains.
It's a sham because the location is really good.

2026-05-30 • via Nuitee
S
Stuart • solo_traveller • gb
8
Good Location
Pros:

Good Value Nice Breakfast
On site parking

Cons:

The hotel is a little tired in places

2026-05-30 • via Nuitee
R
Rupak • family_with_children • gb
5
Pros:

Room was beautiful and spacious

Cons:

Communication - Telephone didn't work to call the reception from the room. Lookout Rye don't answer the telephobe when called from my mobile. Open and honest about parking charges on booking. I found out about the parking charges, just before arriving. Found an ant in the bedroom. Breakfast was ok.

2026-05-28 • via Nuitee
H
Herbert • couple • at
9
Pros:

Romantic

Cons:

Alles hat gefallen

2026-05-28 • via Nuitee
R
Rosalia • couple • au
8
Charming and value
Pros:

Great location, nice clean place , very helpful staff , nice breakfast

Cons:

Very steep staircase to carry luggage to the 3 floor

2026-05-28 • via Nuitee
K
Karin • solo_traveller • nl
8
Teamwork is wat you need.
Pros:

De locatie en het terras

Cons:

Het team was fantastisch. Zag wat er gedaan moest worden. Alleen de dame die er rondliep. Die was alleen bezig met haar telefoon, zag de gasten niet, zag geen werk. De gasten moesten het ontbijtbuffet verder inrichten met bestek en voedsel. Ze liep niet rond en wanneer ze naar klanten keek, kon er geen glimlach vanaf. Kortom, geen adder value voor het hotel. Het personeel dat de dag daarop werkte, kon de rommel opruimen die zij had laten liggen. Die zagen wel werk liggen. De rest was uitstekend.

2026-05-27 • via Nuitee
Q
Querijn • extended_group • nl
9
Prachtig hotel op super locatie.
Pros:

Mooie plek met fantastisch uitzicht, op loopafstand van alles in Rye. De kamers zijn heel mooi ingericht en zeer schoon. Vriendelijk behulpzaam personeel en goed ontbijt.

Cons:

Niks

2026-05-27 • via Nuitee
M
Muus • couple • au
7
Pros:

Breakfast was plentiful and good.
Location was good to walk around town.

2026-05-26 • via Nuitee
W
Wendy • solo_traveller • gb
9
Pros:

Located in the centre of Rye, convenient, but fairly quiet

2026-05-23 • via Nuitee
F
Franc • couple • nl
9
Pros:

Geweldig ontbijt

2026-05-22 • via Nuitee
R
Ryan • couple • gb
8
2026-05-21 • via Nuitee
T
Timothy • solo_traveller • gb
8
Pros:

The property was brilliant and the manager was a lovely guy who served a good happy hour . Breakfast was one of best breakfasts I have had at a hotel and the service was great . Our only negative was the en suite in number one was not of the quality we expected for the price of the room . It was very dated and the taps were loose and dripped and the shower unit was also loose badly needs a bit of tlc . But overall it was an enjoyable stay .

2026-05-17 • via Nuitee
G
Gret • solo_traveller • ch
8
2026-05-15 • via Nuitee
M
marie-claude • couple • fr
8
Petit hotel où nous retournerions sans problème
Pros:

Emplacement : idéal, dans le centre historique
Petit déjeuner : bien copieux (continental et english), bien servi, dans une salle lumineuse
Le Happy hour de 18 à 19h : vin et fromage (two for one !!)
L'accueil : très sympathique et aidant

2026-05-15 • via Nuitee
A
Ann • solo_traveller • gb
8
Enjoy my stay & very comfortable
Pros:

The location was great , close to where I want to be plus the restaurants & shops nearby

Cons:

Had to pay for car parking !! Stayed for two nights
Would be lovely if guest had free parking

2026-05-12 • via Nuitee
H
Hamish McCracken • solo_traveller • au
10
Pros:

Loved everything. Staff were excellent. Location is perfect. Accommodation really quaint and well appointed.

2026-05-11 • via Nuitee
A
Alexander • couple • gb
8
2026-05-11 • via Nuitee
L
Lesley • couple • gb
7
Pleasant stay, friendly staff. car parking a faff, should be included part of the booking with hotel
Pros:

The cost was overall value for money. staff were helpful and friendly.
Breakfast was the only meal available at this hotel and was adequate.

Cons:

To park at the hotel was a faff, you need to set up an account with a car parking company. Also if your staying for more than 1 night you need log into account each day to update your parking. It does however, allow you to pay for parking should you go out site seeing as the car park company operates various street parking.
The staff were very friendly, but it did feel at times more staff was needed and would have provided a better experience for guest.
In the hotel important places were clean ie: bathroom and bed, but the hotel and furnishings in places looked tired and in need of a refurb. The outside also looks somewhat in need of attention. Hopefully a refurb will take place soon as this hotel is in a very good spot in Rye.
The sister hotel appears more modern and serves evening meals.

2026-05-10 • via Nuitee
M
michael • solo_traveller • au
7
Good value for money , interesting staff very friendly .
Pros:

Well situated in centre of Rye , minutes from anywhere .

Cons:

Seemingly building external scaffolding improvements afoot an old historical building with character ..

2026-05-09 • via Nuitee
J
Jessica • couple • gb
8
2026-05-08 • via Nuitee