Matejko Hotel

Hotels
8.3 (8146 reviews)
Plac Matejki 8 , Kraków , pl

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Cons:
Small beds
Limited breakfast options
Need for better amenities

Categories

Cleanliness
8.16
Rooms are clean according to multiple reviews.
Service
8.93
Staff are reported to be very helpful and friendly.
Location
9.17
Great location near transport and city attractions.
Room Quality
7.62
Some rooms have issues like small beds and few outlets.
Amenities
8.15
Basic amenities provided, but some missing (fridges, kettles).
Value for Money
8.31
The pricing seems fair for the quality provided.
Food and Beverage
7.66
Breakfast options could be improved, but generally satisfactory.
Overall Experience
8.43
A generally positive experience with notable strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Central Location in Old Town Kraków
Hotel Matejko is perfectly situated just 650 meters from the Main Market Square, making it an ideal choice for exploring the historic Old Town centre of Kraków.

Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in our comfortable rooms equipped with satellite TV, free WiFi, modern bathrooms, and convenient workspaces. Some rooms even feature air-conditioning and a separate seating area for added comfort.

Delicious Buffet Breakfast and 24-Hour Front Desk
Start your day with a delicious buffet breakfast in our European cuisine restaurant. Our friendly 24-hour front desk staff is always available to assist with any needs, from tourist information to shuttle service arrangements.

Experience the charm of Kraków at Hotel Matejko - book your stay now for a memorable visit to this vibrant city!

Important information:

Credit card payments are in PLN. Please note that the amount stated on your confirmation may differ from the amount deducted from your account, according to the official exchange rate of the Polish National Bank.

Please note that the restaurant is not available from November to March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8146 reviews
Cleanliness: 8.16
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.31
Food and Beverage: 7.66
Overall Experience: 8.43
R
Roman solo_traveller pl
10
2026-06-20 via Nuitee
M
Monika couple pl
8
2026-06-20 via Nuitee
M
Marc couple ua
10
2026-06-20 via Nuitee
T
tomasz solo_traveller gb
8
Pros:

location

2026-06-19 via Nuitee
S
Sieniuc solo_traveller pl
10
Super pobyt
Pros:

Jest najlepszym hotelem w takiej randze ,czysto ,duży pokój, wygodne łóżka personel bardzo pomocny , chętny do udzielenia odpowiedzi na każde pytanie po za tym bardzo dużo ma w sobie empatii której teraz można szukać ,, ze świecą,, polecam

Cons:

Nie ma takiej rzeczy

2026-06-18 via Nuitee
D
Dmytro solo_traveller ua
9
2026-06-18 via Nuitee
R
Rosetti solo_traveller it
8
2026-06-18 via Nuitee
G
Giovanni couple it
4
2026-06-17 via Nuitee
K
Katarzyna couple pl
10
2026-06-17 via Nuitee
S
Stephen couple gb
7
Pros:

Close to Railway Station

2026-06-17 via Nuitee
D
Dmytro couple ua
10
2026-06-16 via Nuitee
E
Elena extended_group it
8
Soggiorno a Cracovia di 3 notti
Pros:

Ottima la posizione dell'hotel, in centro, si raggiungono i luoghi di interesse a piedi in pochi minuti.
Ottima la colazione, ricca, varia e con prodotti locali

Cons:

Non mi è piaciuta a struttura dell'hotel, vecchia e trascurata e non mi è piaciuta la camera di buone dimensioni ma arredo vecchio, moquette macchiata, finestre con vista interna dalle quali entrava costantemente odore di cibo, bagno scomodo e senza nessu tipo di areazione né nella zona wc né in quella con doccia e lavandino.

2026-06-16 via Nuitee
O
Oramies solo_traveller fi
8
Pros:

Ok8

Cons:

Sipi minulle.

2026-06-16 via Nuitee
I
Ilya solo_traveller pl
6
Pros:

nice location
smooth check in

Cons:

do not rent room close to staff room if you want to sleep after 6 in the morning
no kettle in the room
no toothpaste

2026-06-16 via Nuitee
N
Nicole solo_traveller pt
10
2026-06-16 via Nuitee
A
Andrii couple ua
10
2026-06-16 via Nuitee
G
Gonzalo solo_traveller us
10
2026-06-15 via Nuitee
W
Wolfram solo_traveller de
8
Pros:

Perfekte Lage, gutes Preis-Leistungsverhältnis.

Cons:

Nichts.

2026-06-15 via Nuitee
C
Claudia solo_traveller it
8
Pros:

Ambiente pulito e posizione fantastica. Colazioni super e ambiente silenzioso

Cons:

La struttura avrebbe bisogno di qualche ammodernamento. In bagno non ci sono appendini per gli asciugamani a sufficienza

2026-06-15 via Nuitee
C
Cremonesi solo_traveller it
8
Buona
Pros:

Nella prenotazione con booking era compresa la colazione in realtà poi arrivati a colazione era esclusa

Cons:

Personale dal ricevimento a non all'altezza

2026-06-15 via Nuitee