Matejko Hotel

Hotels
8.3 (8047 reviews)
Plac Matejki 8 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Cons:
Small beds
Limited breakfast options
Need for better amenities

Categories

Cleanliness
8.16
Rooms are clean according to multiple reviews.
Service
8.93
Staff are reported to be very helpful and friendly.
Location
9.17
Great location near transport and city attractions.
Room Quality
7.62
Some rooms have issues like small beds and few outlets.
Amenities
8.15
Basic amenities provided, but some missing (fridges, kettles).
Value for Money
8.31
The pricing seems fair for the quality provided.
Food and Beverage
7.66
Breakfast options could be improved, but generally satisfactory.
Overall Experience
8.43
A generally positive experience with notable strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Central Location in Old Town Kraków
Hotel Matejko is perfectly situated just 650 meters from the Main Market Square, making it an ideal choice for exploring the historic Old Town centre of Kraków.

Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in our comfortable rooms equipped with satellite TV, free WiFi, modern bathrooms, and convenient workspaces. Some rooms even feature air-conditioning and a separate seating area for added comfort.

Delicious Buffet Breakfast and 24-Hour Front Desk
Start your day with a delicious buffet breakfast in our European cuisine restaurant. Our friendly 24-hour front desk staff is always available to assist with any needs, from tourist information to shuttle service arrangements.

Experience the charm of Kraków at Hotel Matejko - book your stay now for a memorable visit to this vibrant city!

Important information:

Credit card payments are in PLN. Please note that the amount stated on your confirmation may differ from the amount deducted from your account, according to the official exchange rate of the Polish National Bank.

Please note that the restaurant is not available from November to March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8047 reviews
Cleanliness: 8.16
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.31
Food and Beverage: 7.66
Overall Experience: 8.43
M
Millie • solo_traveller • ca
6
Pros:

Location is super, very convenient ,near to railway station ,big shopping mall, close to old town .This is the only good thing about this hotel.

Cons:

This is not up to 3 stars standard. My room has no picture, but 2 empty hooks on wall
I stayed 4 days but only first day with a bottle water given, the rest of the days we need to pay for additional bottle of water.No water dispenser for free water for guest.
There is no air conditioner in room but a small little fan which was making much noises.
There is no facial tissue provided in bathroom
I booked for double bed but was given a twin bed. The breakfast is just adequate. We can't find a place for sit in breakfast one day when there were two big group of guest arrived.
So we have to plan early breakfast to avoid the crowd of guest group .

2026-05-30 • via Nuitee
C
Costantino • couple • it
10
Pros:

La posizione perfetta è la colazione ottima

2026-05-30 • via Nuitee
D
deano • solo_traveller • it
8
2026-05-30 • via Nuitee
B
brigitte • solo_traveller • fr
8
2026-05-30 • via Nuitee
C
Cássio • couple • br
10
2026-05-30 • via Nuitee
R
Renat • family_with_children • ie
7
2026-05-30 • via Nuitee
Y
Yusuf • family_with_children • tr
5
2026-05-30 • via Nuitee
R
Renat • family_with_children • ie
8
2026-05-30 • via Nuitee
J
JC • solo_traveller • au
10
2026-05-28 • via Nuitee
L
Luiza • extended_group • pl
10
Wszystko ok💪
Pros:

Lokalizacja

Cons:

Śniadania mógłby być bardziej urozmaicone , ale były dobre 👌

2026-05-27 • via Nuitee
S
siri • couple • no
9
2026-05-27 • via Nuitee
F
Francesca • family_with_children • it
8
2026-05-27 • via Nuitee
F
Franco • solo_traveller • it
8
2026-05-27 • via Nuitee
S
Settelaar • solo_traveller • nl
6
Pros:

Het is vlakbij alles

Cons:

Kamer 306...het bed was aan vervanging toe. Mijn rug doet nu nog pijn. Ik lag in een kuiltje en toen ik op mijn zij wilde draaiden viel ik er bijna af.

2026-05-27 • via Nuitee
J
Jarmila • extended_group • cz
10
Všem se nám moc líbilo a eventuelně v budoucnu bychom se znovu ubytovali
Pros:

Lokalita, ve které byl hotel.

2026-05-26 • via Nuitee
M
muscoloni • solo_traveller • it
8
2026-05-26 • via Nuitee
J
Jukka.s.h • couple • fi
9
Hinta/laatu kohdallaan. Suosittelen.
Pros:

Hyvä aamiainen ja loistava sijainti. Kaikki lähellä.

2026-05-26 • via Nuitee
S
Sandro Girodo • family_with_children • it
9
Cracovia
Pros:

hotel molto pulito vicino al Barbacane e all ingresso città vecchia staff gentile e disponibile Colazione discreta indirizzata più x il salato...buon rapporto qualità prezzo....vicino stazione taxi e presa x escursioni Auschwitz e miniere di prima mattina... la chicca il deposito bagagli in hotel fino a tarda sera (abbiamo ritirato alle 22.)
X rapporto... qualità prezzo strategico
Assolutamente Consigliato

Cons:

la nostra camera nn era dotata di frigo e cassaforte

2026-05-26 • via Nuitee
D
Dominika • couple • pl
10
2026-05-25 • via Nuitee
J
Justyna • solo_traveller • pl
7
2026-05-25 • via Nuitee