Eco Alcalá Suites

Hotels
•
Ecohoteles
8.3 (2479 reviews)
Santa Leonor, 24 , Madrid , ES
+34 914 40 10 54

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from adjacent rooms
Inconveniences with amenities

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness, including dirty bathrooms and floors.
Service
9.03
Multiple mentions of friendly and helpful staff.
Location
8.77
Good location with easy access to transportation and restaurants.
Room Quality
8.12
Comments on spacious family rooms but some complaints about noise and minor issues.
Amenities
7.55
Basic amenities provided, but some complaints about missing or charged items.
Value for Money
8.41
Generally good value, though some felt it could be improved with more inclusions.
Food and Beverage
8.06
Good breakfast, but desires for more variety expressed.
Overall Experience
8.53
Overall good experiences highlighted by satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:15

Property Description

Luxurious Designer Suites with Free WiFi and Flat-Screen TV

Sun Terrace and Outdoor Swimming Pool

Indulge in relaxation at our large sun terrace and cool off in the outdoor swimming pool during the summer months.

Convenient Location and Easy Access

Located just a short drive from IFEMA Convention and Congress Centre, with Ciudad Lineal Metro nearby for easy city exploration. Quick access to M-30 and M-40 Motorways for seamless travel.

Delicious Buffet Breakfast at the Bar/Cafeteria

Start your day right with a delightful buffet breakfast served every morning at our bar/cafeteria with a charming terrace.

Experience luxury and convenience at Eco Alcala Suites - book your stay now!

Important information:

Please note that the swimming pool is open from 15 June to 15 September.

Las fechas de apertura de la piscina son orientativas. En concreto, este año abrimos del 19 de junio al 15 de septiembreGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 15, 2026 until Sun, Jun 13, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 2479 reviews
Cleanliness: 7.96
Service: 9.03
Location: 8.77
Room Quality: 8.12
Amenities: 7.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
M
Marietta • solo_traveller • es
10
Pros:

El personal de recepción, super amable.
Y la habitación, espectacular

2026-09-19 • via Nuitee
C
Carolina • family_with_children • pt
9
2026-09-19 • via Nuitee
G
GLORIA • family_with_children • es
1
CHINCHES EN LA HABITACION
Pros:

el personal fue amable

Cons:

HABIA CHINCHES EN LA HABITACION¡¡¡ TUVIMOS QUE AVISAR AL PERSONAL Y NOS CAMBIARON DE HABITACION, PERO YA NO PEGAMOS OJO EN TODA LA NOCHE, NO ES NORMAL QUE EN UN HOTEL DE CUAYTRO ESTRELLAS HAYA CHINCHES.

2026-09-18 • via Nuitee
A
Alexandre • extended_group • br
10
Pros:

Quarto bom e espaçoso. Bem limpo e as pessoas são ótimas.

2026-09-18 • via Nuitee
L
luzmaria • solo_traveller • es
10
2026-09-18 • via Nuitee
M
Mehdi • family_with_children • fr
9
C’est top
Pros:

L’accueil de la secrétaire .

Cons:

Rien

2026-09-18 • via Nuitee
Y
Yasmina • couple • es
8
Confortable y muy cómodo.
Pros:

La habitación está muy bien, era grande y muy espaciosa, con una pequeña nevera y microondas. El personal es muy amable. La piscina está bien, es pequeña pero para darte un chapuzón en medio de la ciudad, está muy bien.

Cons:

Todo estaba muy bien.

2026-09-18 • via Nuitee
N
Nelson • family_with_children • pr
10
Excelente lugar
Pros:

Limpieza diaria, lugar cómodo y espacioso. Excelente personal y ubicación

2026-09-17 • via Nuitee
A
Agustina • couple • es
10
Hotel muy cómodo, habitación muy grande y personal excepcional
Pros:

Todo, ya hemos estado antes y la relación precio, comodidad, habitaciones muy grandes y el personal excepcional

2026-09-17 • via Nuitee
I
Illia Kalachov • solo_traveller • de
8
Reasonable
Pros:

Affordable price.
Friendly and helpful staff.
Spacious room.
The bed was comfortable enough.

Cons:

The shower water was warm rather than hot.
The window does not close properly. There is a noticeable gap, so there is practically no difference between having the window open or closed.
Fortunately, Madrid is usually warm in September, so this was not a major problem during my stay. However, it could be quite uncomfortable when the weather is cold.

2026-09-17 • via Nuitee
R
Rafael • extended_group • br
10
2026-09-17 • via Nuitee
J
Jesus • family_with_children • fr
7
Good
Pros:

The room was big and spacious, quite practical .

Cons:

Beds are not the most comfortable ones, but is ok,

2026-09-16 • via Nuitee
L
Leonardo J Sanchez • solo_traveller • gb
9
2026-09-16 • via Nuitee
J
Jose Gabriel • family_with_children • es
10
Si vuelvo por Madrid,y si hay disponibilidad repetiremos sin duar
Pros:

Instalaciones de 10 habitación grande cama cómoda limpia y nueva,personal de 10 buen A/C

Cons:

Nada que destacar

2026-09-15 • via Nuitee
J
Joaquín • family_with_children • es
10
Amenazamos con volver!!!!!
Pros:

Habitaciones amplias, bien refrigeradas y muy limpias. Camas comodísimas. Parking (para mi SUV) perfecto, aunque hay aparcamiento en la calle en fin de semana.. Personal excepcional, en particular Nacho de recepción. Ubicación tranquila sobre todo en fin de semana por ser zona de oficinas. Metro (ciudad lineal) a 8 minutos andando. Bares, cafeterías y supermercados cercanos.

2026-09-15 • via Nuitee
G
Grahame • solo_traveller • gb
10
2026-09-15 • via Nuitee
G
Grahame • solo_traveller • gb
10
2026-09-15 • via Nuitee
-
-Tomas- • solo_traveller • cz
9
Pros:

Nice room. Fine pool. Close to the shops, restaurants and metro.

2026-09-15 • via Nuitee
M
Mateusz • solo_traveller • pl
10
2026-09-15 • via Nuitee
K
Kim • extended_group • dk
5
2026-09-14 • via Nuitee