Trump International Hotel & Tower Chicago

Hotels
9.2 (1973 reviews)
401 North Wabash Avenue , Chicago , US
+1 312-588-8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location and river views
Exceptional, named staff and service
Spacious rooms and great views
Comfortable beds
Well-equipped in-suite kitchens (for suites)
Strong amenities: spa, pool, gym
Delicious food reported by several guests
Cons:
Isolated musty smell and weak shower flow (fixed on request)
Pillows described as too soft
Some rooms feel outdated and need renovation
Limited dinner menu at rooftop/bar
Snack charging mechanism (sensors) seen as overpriced
Plumbing/sewage problems reported in two rooms
Elevator speeds noted as slow by one guest

Categories

Cleanliness
8.6
Generally praised as clean in multiple reviews, but several guests reported a musty smell in one room and one report of plumbing/sewage issues — cleanliness is good overall but with isolated problems resolved by staff.
Service
10
Outstanding and repeatedly highlighted: numerous guests named staff (Alejandro, Diana, Natalia, Pablo, Franklin, Jesús, Sanaa and others) for excellent, attentive and professional service; staff is the hotel's standout strength.
Location
9.8
Consistently described as excellent/ideal with river views and central placement — location is one of the hotel's strongest points.
Room Quality
8.9
Rooms are spacious with great views and well-equipped (some suites have full kitchens); however there are isolated issues: very soft pillows, weak shower flow (corrected on request), noisy AC in one room, and some guests described rooms as somewhat outdated.
Amenities
9.3
Strong amenities reported — spa, pool, gym, terrace/restaurant and well-equipped in-suite kitchens are positives; some food/beverage offerings are limited which slightly tempers the score.
Value for Money
8.2
Mixed signals: one reviewer explicitly stated price/performance is not right and others noted rooms feel outdated or additional charges (snack sensors) reduce perceived value.
Food and Beverage
9
Food received praise (delicious in some reports) and Terrace16 service was singled out positively, but several guests noted a limited dinner menu at the rooftop bar/restaurant and issues with snack charges.
Overall Experience
9.8
Predominantly exceptional experiences: many guests called it the best hotel, praised comfort and staff support (including special care for marathon participants); isolated negatives did not overshadow otherwise excellent stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Stunning Views and Luxurious Amenities

Featuring floor-to-ceiling windows in every room, Trump International Hotel & Tower Chicago offers breathtaking views of Lake Michigan, Chicago River, and the city skyline. Guests can unwind in the deep soaking bath tubs or enjoy entertainment on the 65-inch flat-screen TVs.

Gourmet Dining and Iconic Landmarks

Indulge in classic American cuisine curated by renowned chef Nick Dostal at Terrace 16. The restaurant offers indoor dining, a bar, and a seasonal outdoor terrace with panoramic views of Lake Michigan, Chicago River, and the city's landmarks.

Relaxation and Recreation

Guests can rejuvenate in the 75-foot heated indoor pool, lounge on plush chairs, or stay active in the state-of-the-art fitness center. For business needs, a full-service center is available. Experience luxury just steps away from Magnificent Mile and Navy Pier.

Book your stay at Trump International Hotel & Tower Chicago for an unforgettable experience!

Important information:

Please note that up to 2 pets are permitted per room for a fee. Pets must weight less than 11 kg. Other restrictions apply. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Video

Guest Reviews

9.2
Based on 1973 reviews
Cleanliness: 8.6
Service: 10
Location: 9.8
Room Quality: 8.9
Amenities: 9.3
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 9.8
M
monica • extended_group • it
10
Top
Pros:

Posizione eccellente

2026-10-31 • via Nuitee
P
Prather • couple • us
10
2026-10-30 • via Nuitee
R
Ralf • solo_traveller • de
8
das Preis/Leistungsverhältnis stimmt nicht
Pros:

das Zimmer, der Ausblick

Cons:

kein Duschbad vorhanden auch trotz Nachfrage nicht, Haartrockner funktionierte nicht, Licht lässt sich nicht über Lichtschalter und/oder zentral an- und ausschalten. Nur an jeder Leuchte separat an versteckten Schaltern.

2026-10-29 • via Nuitee
P
Paul • solo_traveller • gb
8
Awesome room - only letdown was the pillows
Pros:

room was awesome. Staff too

Cons:

Pillows are pathetically soft!

2026-10-29 • via Nuitee
M
Matthew • extended_group • us
10
2026-10-29 • via Nuitee
A
Andrea • solo_traveller • us
6
2026-10-27 • via Nuitee
B
Brina • couple • us
10
Best hotel I have ever stayed in! The staff is the heart of this hotel. They are truly gems.
Pros:

I loved the staff, the comfort they made me and my husband feel. I was beyond grateful and impressed. I have never received the care, professionalism from any hotel. Trump Hotel definitely set the bar.

Cons:

I loved everything.

2026-10-26 • via Nuitee
L
LARA • solo_traveller • tr
8
2026-10-26 • via Nuitee
L
Livia • couple • us
8
Pros:

Location, comfort, view, silence

Cons:

The room smelled musty and the shower head flow was very weak. The room as cleaned further and the shower head was replaced upon request.

2026-10-22 • via Nuitee
R
ROY • couple • fr
9
Belle et grande chambre , idéalement placé
Pros:

La taille de la chambre et la belle vue du 27eme étage. La cuisine est particulièrement bien équipée il y a tout les ustensiles nécessaires pour 4 personnes ainsi qu'un lave vaisselle. L'hôtel est idéalement placé.

Cons:

rien

2026-10-22 • via Nuitee
V
Viacheslav • couple • tr
10
2026-10-21 • via Nuitee
V
Viacheslav • couple • tr
10
Pros:

Location. River view. Gym. Restaurant. Many thanks to front desk department, especially Diana and Natalia

2026-10-21 • via Nuitee
K
Kim • couple • us
10
2026-10-19 • via Nuitee
B
Brigitta • extended_group • hu
9
Pros:

Fantasztikus elhelyezkedés, tiszta, tágas szoba.

Cons:

Első szobám a 14.-ik emeleten volt, ahol elviselhetetlenül hangos volt a légkondicionáló készülék. De átraktak egy csendesebb szobába, rosszabb kilátással sokkal.

2026-10-18 • via Nuitee
B
Bennie • couple • za
10
2026-10-17 • via Nuitee
V
valérie • couple • fr
10
exceptionnel
2026-10-16 • via Nuitee
J
John • couple • us
10
Very nice place
Pros:

Everything was very classy, neat and elegant

Cons:

The only downside I can think of is the elevator speeds, otherwise everything is perfect!

2026-10-16 • via Nuitee
B
Bryan • family_with_children • us
10
2026-10-16 • via Nuitee
B
Ben • family_with_children • gb
10
relaxing and in a superb location with amazing facilities, the spa, pool, and restaurant were superb
Pros:

just amazing room and great beds

Cons:

nothing, everything was amazing

2026-10-14 • via Nuitee
D
Daniel • family_with_children • br
10
2026-10-14 • via Nuitee