TownePlace Suites by Marriott San Antonio Northwest

Hotels
•
TownePlace Suites by Marriott
8 (449 reviews)
5014 Prue Road , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Outdated amenities
Inconsistent room quality

Categories

Cleanliness
8.5
Overall clean rooms noted in multiple reviews.
Service
8.5
Friendly and accommodating staff acknowledged by guests.
Location
8.5
Convenient location with access to food and attractions.
Room Quality
7.5
Mixed feelings about room quality, including complaints about furniture and mattress.
Amenities
7.5
Limited amenities such as ice machines and a small pool mentioned.
Value for Money
8
Guests felt positively about the price for the services received.
Food and Beverage
7.5
Breakfast variety noted as a concern, but overall quality was acceptable.
Overall Experience
8
Overall good experience highlighted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:58

Property Description

Convenient Location
TownePlace Northwest offers all-suite accommodation just a short drive from central San Antonio. Enjoy the convenience of being close to popular landmarks like the Alamo and San Antonio Missions Natural Historical Park.

Amenities Galore
Experience a pet-friendly environment with an outdoor pool, a well-equipped gym, and free Wi-Fi in all rooms. Each suite features a complete kitchen, perfect for guests looking to cook their own meals or enjoy the barbecue facilities for outdoor dining.

Explore Nearby Attractions
With complimentary shuttle service within 3 miles, exploring the area is a breeze. Whether you're here for business or leisure, TownePlace Suites San Antonio Northwest offers the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5.12 per day.

Location

Guest Reviews

8
Based on 449 reviews
Cleanliness: 8.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
J
Jasso • family_with_children • us
10
2026-05-30 • via Nuitee
C
Chavez • family_with_children • us
10
Pros:

Everything

2026-05-26 • via Nuitee
R
Rosalinda • couple • us
10
2026-05-17 • via Nuitee
J
Jonathan • couple • us
6
It was nice.i plan on returning
Pros:

Conveniently located. Breakfast was ok

Cons:

Nothing really negative

2026-05-06 • via Nuitee
R
Rolando • couple • us
10
Since we found this hotel it’s ALWAYS our go to!!! Very Great staff! Shout out to naomi!!
Pros:

The quiet CLEAN rooms with kitchenette. But the amazing Breakfast by Brenda is ALWAYS fresh &Yummy!!

Cons:

It’s not a dislike per se I would just love to have their dinner come back!!!!

2026-05-04 • via Nuitee
L
Larry • couple • us
8
Enjoyed our stay!
Pros:

Very nice and helpful staff! Comfortable and quiet! Very good breakfast!

2026-05-03 • via Nuitee
S
Sydney • family_with_children • us
6
2026-04-24 • via Nuitee
C
Cruz • family_with_children • us
10
2026-04-20 • via Nuitee
C
Cynthia • couple • us
10
Great stY
Pros:

From the moment I arrived, I was warmly greeted by the front desk receptionist, who graciously accommodated an early check-in. His friendliness was truly appreciated. The room was clean, and the hotel itself was very nice.

Cons:

NA

2026-04-20 • via Nuitee
C
Christie • couple • us
8
2026-04-16 • via Nuitee
A
Ardella • solo_traveller • us
7
2026-04-15 • via Nuitee
C
C. • family_with_children • mx
9
Pros:

el desayuno muy rico, solo que si se hace mucha fila para los alimentos, en particular para los wafles, quizá deberían poner en temporada alta, una waflera mas, pq se tardaban las filas

Cons:

todo me gusto

2026-04-12 • via Nuitee
M
Mayra • family_with_children • us
4
I didn’t loke it it was not clean and staff was not friendly. The breakfast sucked they didn’t have butter, or any other
Pros:

The place was dirty and the staff was not friendly.

Cons:

That they didn’t give you enough towels

2026-04-12 • via Nuitee
S
Sonya • family_with_children • us
10
Pros:

I love that it so convenient to our Dr. Appointments at Texas Oncology.

Cons:

The only issue was breakfast but we left to go to medical testing early at Texas Oncology..we left about 6:40 am.. I grab a cup of coffee and it was ice cold. But, it was drinkable. Took it for the road.

2026-04-07 • via Nuitee
D
Damaso • solo_traveller • ve
8
2026-04-05 • via Nuitee
M
Mara Alicia • family_with_children • us
10
Pros:

Breakfast was good, they do need another waffle maker.

Cons:

The room was just what I needed.

2026-03-31 • via Nuitee
M
Michael • family_with_children • us
8
2026-03-29 • via Nuitee
R
Rodriguez • family_with_children • us
3
2026-03-25 • via Nuitee
J
James • family_with_children • us
1
Noisy run down tried to a noise complaint and could not get ahold of the front desk at 2am in the morning.
Cons:

Noisy run down tried to a noise complaint and could not get ahold of the front desk at 2am in the morning.

2026-03-23 • via Nuitee
K
Kyle • family_with_children • us
4
Would not stay here again
Pros:

Coffee good, cookies at registration very good
Location very convenient

Cons:

Breakfast bad, eggs not tasty, potatoes cold
Room very cramped with position of a/c next to bed , no room.
Room not clean, found items on floor from previous guests.

2026-03-22 • via Nuitee