Radisson Blu Hotel, London Canary Wharf East

Hotels
Radisson Blu
8.7 (11957 reviews)
5 Fairmont Avenue, Canary Wharf , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Inconsistent restaurant service
Limited breakfast choices

Categories

Cleanliness
8.34
Room was clean and comfortable, but a fork was caked in dried curry, indicating lapses in thorough cleaning.
Service
9.31
Most staff were friendly and helpful, especially Roman; however, restaurant staff need training.
Location
8.35
Good views but a long walk from Canary Wharf; not immediately obvious unless very close.
Room Quality
8.8
Room size was excellent and very comfortable.
Amenities
9.33
Incredible facilities and beautiful views, truly exceeded expectations.
Value for Money
8.79
Overall good value, especially for the views and amenities.
Food and Beverage
7.84
Limited breakfast options and poor service in the restaurant, but food was good when ordered correctly.
Overall Experience
8.81
Enjoyable stay with great service from some staff, but some service inconsistencies impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxurious Accommodations
Experience 4-star luxury at Radisson Blu Edwardian, New Providence Wharf with Egyptian cotton bedding, marble bathrooms, and premium REN toiletries in every room.

Relaxation and Wellness
Indulge in ultimate relaxation at the East River Spa with ESPA treatments, sauna, steam room, and a 24-hour gym for your well-being.

Culinary Delights
Savor Modern European cuisine at Scoff and Banter Canary Wharf, offering river views, a stylish bar, and a terrace for a memorable dining experience.

Book now for a sophisticated stay in London's bustling business district at Radisson Blu Edwardian, New Providence Wharf.

Important information:

Payment for accommodations charges is required upon arrival as well as a credit card pre-authorization for incidental charges. For fully prepaid and semi flexible reservations, full pre-payment will be charged at the time of booking. For prepaid bookings, the credit card used for payment must be present at check-in.

For booking made for a third party, please contact the the reservations team at the property. All images shown are designed to give guests an idea of the room type booked. Each of the rooms are unique and may vary from the actual picture shown. Please inquire with the property for further information.

Please note that group bookings of more than 9 rooms are subject to different terms and conditions, including a prepaid deposit. The property will contact the guest after the reservation is made.

Parking has limited space. Space cannot be guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 30 per day.

Location

Guest Reviews

8.7
Based on 11957 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
R
Rahman couple gb
8
2026-07-05 via Nuitee
A
Abena couple gb
10
2026-07-04 via Nuitee
V
Vero solo_traveller gb
9
Great location
Pros:

Staff were helpful, polite and professional. The facilities were very clean and tidy

Cons:

Bed was a little small

2026-07-04 via Nuitee
V
Venessa couple gb
10
2026-07-04 via Nuitee
N
Nick couple gb
8
2026-07-04 via Nuitee
J
Josephs-Ayela solo_traveller gb
10
Best thus far
Pros:

At check-in, Mr Roman @reception was professional, friendly and very helpful. He answered all our questions about the facilities, parking and their restaurant.
When we told him the purpose of our stay, Mr Roman upgraded us to the Penthouse Suite which had riverside views across. The suite was spacious, oppulently and tastefully furnished.

He ensured our stay was comfortable, peaceful and well catered for. Thank you Mr Roman. We are fans of Radisson Blu now.

The restaurant: scoff and banter served us scrumptious meals. We were served by Vershawn & Meghanu. Excellent service with a smile. Many thanks.

All in all our very first Saturday at Radisson Blu Canary Wharf was levels better than our already high expectations.

Once again, thanks Roman. You were the first point of contact for what turned out to be a beautiful luxurious experience.

2026-07-04 via Nuitee
B
Burama solo_traveller gb
10
Excellent
Pros:

The staff are great especially the night shift manager

Cons:

None

2026-07-03 via Nuitee
D
Diana couple gb
8
Good standard accommodation at a reasonable price in Canary Wharf
Pros:

Very clean, modern, air conditioned, comfortable and spacious for a standard double with nice bathroom, just a short walk from Canary Wharf. Facilities are what you’d expect from a Radisson.

Cons:

Although it looks very near the O2 on the map there is no way to walk there- it’s either an expensive taxi or walk back to the tube. Snack shop in the foyer is exorbitantly expensive.

2026-07-03 via Nuitee
S
sehrish couple gb
10
2026-07-03 via Nuitee
O
O'callaghan solo_traveller gb
4
Room review
Pros:

Location was good and beds were comfortable
Bathroom was clean

Cons:

Furniture In the room was worn and ripped, and the room itself could use updating.

The room seemed over priced for what we got!

2026-07-03 via Nuitee
C
Clare solo_traveller gb
10
Very friendly staff
Pros:

Went above and beyond and were incredibly friendly. Gave a room upgrade as there wasn't any with two separate beds.

Cons:

Gave a room with a sofa bed but upon entering there was no bedding for it.

2026-07-03 via Nuitee
M
Mohammed solo_traveller nl
10
2026-07-03 via Nuitee
C
Carmel extended_group gb
9
Very comfortable and clean and good breakfast
Pros:

It was well located to where we wanted to go

Cons:

A bit hard to find from getting off the train

2026-07-03 via Nuitee
L
Lynn couple gb
6
2026-07-03 via Nuitee
L
Laura couple gb
10
Pros:

Good location

Cons:

Using room key for lift

2026-07-02 via Nuitee
C
claire solo_traveller gb
10
Pros:

The restaurant staff very helpful and friendly

2026-07-02 via Nuitee
T
Tracey couple gb
6
Not the best ..
Pros:

Hotel had lovely air conditioning every where! Must appreciate in the current heatwave

Cons:

Had booked a twin room , on arrival told they didn’t have any . And stated cannot be guaranteed. I stated I booked in March . Senior member of staff called over . Was stated don’t care when you booked cannot be guaranteed on arrival….
I said we had received no communication to advise us of this … and my friend has a medical condition and we cannot share a bed … Amazingly a twin room was made available, but not before the senior member said ‘ you can calm down now , you’ve got what you wanted’ !

2026-07-01 via Nuitee
J
Jonathan couple gb
9
Really comfortable hotel with very helpful staff
2026-07-01 via Nuitee
C
Claire couple gb
6
Pros:

Nice location and smart
A complimentary can of water each was also supplied, which was appreciated.

Cons:

Receptionist was quite rude when I asked if we definitely had a twin room. I had messaged when originally booked and explained I was staying with my adult son - I had also selected the twin room option on the booking. The receptionist said ‘we have accommodated you THIS time, but we don’t normally do that’!

Also, there were green stains on carpet - in front of long mirror in room. I understand this will have been from a prior guest, but it looked bad.

Pricey drinks at reception. I needed a bottle of water when we got back and the cost was £3.99 for just a 500ml bottle.

2026-07-01 via Nuitee
B
BritseBelg solo_traveller gb
10
2026-06-30 via Nuitee