Sheraton Vitoria

Hotels
Sheraton
8.8 (2143 reviews)
Av. Saturnino de Britto, 217 , Vitória , br

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient location
Variety of amenities
Cons:
Cleanliness issues
Inconsistent room quality
Breakfast quality lacking

Categories

Cleanliness
8.31
Some reviews noted cleanliness issues, including a leaking bathroom and strong odors in hallways.
Service
9.58
Multiple reviews praised the staff for being attentive and courteous.
Location
9.32
The location received positive remarks for its convenience.
Room Quality
8.27
Mixed reviews on room quality, with some noting maintenance issues and uneven quality among rooms.
Amenities
8.8
Some amenities were appreciated, but others like coffee machines were lacking.
Value for Money
8.76
Considered slightly overpriced but decent for the services offered.
Food and Beverage
7.81
Breakfast variety and quality were highlighted as areas needing improvement.
Overall Experience
9.58
Overall experience was rated positively, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Oceanfront Stay

Located on Espirito Santo’s Canto Beach, Sheraton Vitoria offers stunning views of the Atlantic Ocean from its bright rooms. Enjoy free WiFi in public areas and indulge in international cuisine at the hotel's restaurant.

Entertainment and Relaxation

Relax in rooms equipped with plasma TVs and unwind in the well-equipped fitness center overlooking the city. Guests can also take a dip in the outdoor swimming pool or enjoy a rejuvenating session in the sauna.

Convenient Location

With Vitoria Shopping Center just 2 km away and Praia da Costa Beach a short drive, Sheraton Vitoria provides easy access to key attractions. Book now to experience a blend of luxury and convenience during your stay.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. Please note that guests booking with a third part virtual card are requested to fill a form in order to guarantee the reservation.The hotel will contact the guest by email with the form and a deadline date to send it back. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 42 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 63 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2143 reviews
Cleanliness: 8.31
Service: 9.58
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.58
G
gilberto couple br
10
2026-06-20 via Nuitee
M
Maria Lívia couple br
10
Maravilhoso!
Pros:

Excelente. Quarto amplo e camas extremamente confortáveis

Cons:

Nada

2026-06-19 via Nuitee
O
Ole solo_traveller br
9
2026-06-19 via Nuitee
S
SAMIR couple br
7
PERDA DE TEMPO E DINHEIRO. SUJARAM A MARCA SHERATON
Pros:

LOCALIZAÇÃO

Cons:

QUARTO SUJO. SERVIÇO DE RECEPÇÃO E QUARTO RUINS. CHECK INN RUIM. ABORDAGEM NA GARAGEM AGRESSIVA, RÍSPIDA. FALTA DE TREINAMENTO DE FUNCIONÁRIOS.

2026-06-18 via Nuitee
A
Afonso couple br
10
2026-06-16 via Nuitee
S
sergiomulti couple br
8
Ótima localização. Ótimo atendimento
Pros:

Atendimento na recepção e de todos os funcionários, sem exceção, ótima ducha, tamanho do quarto, vista.

Cons:

Colchão mole, café da manhã abaixo das expectativas, piscina pequena, isolamento acústico ruim

2026-06-15 via Nuitee
T
Thomas couple br
5
Cons:

O quarto além antigo tinha mofo nos cantos das paredes, deixando um odor ruim!

2026-06-15 via Nuitee
V
vinicius couple br
8
A localização salva a estadia
Pros:

A localização excelente

Cons:

Como já fiquei outras vezes nesse hotel , notei que a estrutura física do meu quarto precisava de uma melhor manutenção ( principalmente no banheiro pois torneira do chuveiro estava solta e caiu 2 xs , vaso sanitário com problema no mecanismo de descarga)/ outro ponto foi o café da manhã com queda na qualidade pois não fazem omelete na hora e colocaram iogurtes vencidos que tive que pedir para serem retirados

2026-06-15 via Nuitee
M
Manaira couple br
8
Confortável
Pros:

Localização, enxoval, tamanho dos quartos

Cons:

Televisão não funcionava a internet nem entrava nos streamings
Quarto tem uma acústica ruim em relação as janelas para a rua então pode ser barulhento

2026-06-10 via Nuitee
R
Raul couple br
9
2026-06-10 via Nuitee
G
Gisela couple br
9
No geral, tudo certo ainda que esperasse um pouco mais…
Pros:

Gostei da localizacao, da cama e do banho.

Cons:

Falta touca de banho no banheiro, o secador de cabelo nao é bom. O estacionamento pago achei bem deselegante… o valor da diaria é
condizente com estacionamento ‘gratis’. Senti falta de alguem para nos receber. Estranhei chegar no hotel e a recepcao ser tao fria, nao parece Sheraton…

2026-06-10 via Nuitee
E
Edward solo_traveller ae
8
2026-06-10 via Nuitee
M
Marcelina couple br
10
Pros:

Tudo

2026-06-10 via Nuitee
D
Domingos R couple br
8
Melhor opção em Vitória
Pros:

Localização. Hotel comercial.

Cons:

Nada.Atendeu para o fim proposto.

2026-06-05 via Nuitee
E
Ernesto couple br
9
Pros:

Limpeza

Cons:

Café da manhã muito repetitivo

2026-06-05 via Nuitee
G
Guilherme solo_traveller br
8
2026-06-05 via Nuitee
C
Contadini couple br
7
Razoável
Pros:

Localização

Cons:

Atendimento

2026-06-03 via Nuitee
R
renata couple br
10
2026-06-03 via Nuitee
D
Dione family_with_children br
4
Péssima!
Cons:

Limpeza ruim, problemas permanentes nos cartões chave das portas, registro da pia caindo, box do banheiro vazando, em síntese, pelo que foi entregue, a diária não deveria ser nem a metade do cobrado.

2026-06-02 via Nuitee
P
Patrícia couple br
8
Muito boa
Pros:

Da localização e do serviço.

Cons:

Achei o café da manhã fraco. Não tinha, por exemplo, geleia.
A roupa de cama tinha bolinhas.

2026-06-02 via Nuitee